WomanWithin

You are charged handling fee when ordering and again when you return so your refund is nowhere near what you originally paid. Never again.

Order delayed. Most Items returned. No credit for items. No live chat nor return department available.

They said they shipped my slacks but they did not. I got charged $48.45 for late fee which I paid. I did not want them to keep charging late fees.

No package received and REFUSE TO GIVE A REFUND! NO REFUND AND NO GOODS. HOW CAN THIS BE REAL? I will breathe my last breath before I pay this. And I will never shop with them again.

I order here from time to time with good discounts. Very satisfied with the things I bough and the service I got. Recommend this service!

Check your bank account! If you accepted any rewards you accepted a membership. And you are paying $16.95 a month.

I have ordered from Women Within for years. I love the quality I receive. But to work with the company on any issues is so difficult. They will switch you from person to person all in the same dept telling you they are different depts but they do not help. This time I ordered a dress. My friend blessed me with the exact same dress hours after I ordered. I tried to immediately contact the company. I tried filling out the form on line. It kept kicking back to me saying it couldnt go through. So first thing in the morning I called. They said oh sorry we cant cancel it is already ready to ship. Well I know for a fact after ordering so many times from this company that they do not ship things that fast. I mean I ordered yesterday afternoon. It would not be ready. They said sorry. Now they immediatly charge your card for the order. But it usually takes several days to ship. (no complaints on how long it takes to ship. They are a big company. So I do think they ship in a timely manner) It just frustrates me that they can not in this day and age be able to talk to another dept and take out an item. So now I have to wait for it to arrive. Ship it back. Which means I have to drive to another town to be able to even ship it back. Wait for them to get it and then maybe get my money back. Now I have been told by Javier agent # ******* that I wont be charged for this. There will not be a restocking fee or shipping fee. If that is true I will amend my complain. But I still think that is a lot of work to go through for something I needed canceled within hours of ordering. I'm sure no one had even seen the order yet. This really was the last straw with this company. I hate that because I do love the clothes and always get compliments on the clothes when I wear them. But I just cant deal with the unexpected charges and all the other things they have done. I could give a list of complaints but this would be too long of a post. This is actually one of the mild issues it was just the last straw.

My 77 year old mother ordered in March, returned in March. The bill said she owed, called and they said it was a Wearhouse problem and they would get it fixed. Next bill said she didn't owe anything and had a 2.56 credit. So she didn't worry about it. December she gets a bill for 220. I called, she called no one could explain why. Finally last night after being on the phone with MULTIPLE people from the catalog and the credit company one lady said (and how no one else of the 30 people told us this is beyond me) that they sent my mom a gift card to her email. I said what email account, she said let me check. Oh you don't have an email so we mailed it. I'm like NO we didn't get one - well it was mailed. I asked to speak to her supervisor, her supervisor which was probably the next door neighbor said you're just out of luck, it states it on the bill that if you use our return label you get a gift card - my reply we got no gift card! She said we can't do anything about it. My reply - so my mom is just out $65 with no merchandise and no gift card, yes she said. Called back to the WomanWithin credit card and finally talked to the nicest lady and I explained my story for the 15th time (oh one lady said MA'AM I can't understand you, you need to call back, I said give me your direct line and I will - oh I can't do that - funny thing the other 10 people heard me just fine) So the end of the story - they took off the late charges buy my mom still had to pay the $65. I told the catalog company that I would blast our story on any social media I could find! WORST COMPANY EVER! Thank goodness Mom had kept the post office copy of the return and the tracking number!

Ordering from this company has been an absolute nightmare. If I ever get the money put back right on my credit card, never again. Good riddance!

Terrible customer service. Horrible shipping fees and times. They should ship it to you for free. Stuff is crap anyway