• Yodle

2018 CUSTOMER CHOICE AWARD

Yodle

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Overview

Yodle has a rating of 4.0 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business, and web presence. Yodle ranks 2nd among Advertising sites.

  • Service
    133
  • Value
    116
  • Quality
    111
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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How would you rate Yodle?
Top Positive Review

“Great for small business”

Sergey K.
5/1/24

My small business was struggling and I knew that I needed to do some marketing and online advertisements, which was an area pretty new to me and didn't know much or very little about it. I have done some FB ads and that's all. But I guess it was not enough. Since I had nothing more to lose I decided to ask for help from professionals. They seemed to know the business pretty well since just after a small research I found them. So they have pretty good marketing which was a good sign in the beginning. I contacted them, we scheduled an online meeting, they gathered all the information they needed about my goals and my business and in a week they came back to me with an offer. I am glad that I accepted that offer even though it looked a bit high price to pay at that time, but it started showing results immediately. Now my customer base has grown significantly. They saved my business I think and I am endlessly grateful for that. I can't recommend them enough!

Top Critical Review

“Total waste”

Ted M.
11/8/15

After 5 months of 1250 per month I received ONE lead (Giving them the benefit of a doubt for one) Yodle is really good at stringing you on for more payments. Every time we called customer service they found something that should be changed to fix the problem. DON'T waste your money. There are legitimate companies out there that will yield results. Clay Blakemore finally called and made more empty promises.

Reviews (1,688)

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Reviews that mention popular keywords

customer service (258) phone number (39) business owner (57) sales rep (36) web presence (30) sales person (18) domain name (12) sales pitch (24)
Thumbnail of user lamarb16
Georgia
1 review
1 helpful vote
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July 28th, 2015
Verified purchase

The best paid advertising company I've worked with so far. Very professional and sincere customer care agents.

They are also very responsive and prompt with handling my questions and concerns, and I like that.

Thumbnail of user danm61
Florida
4 reviews
6 helpful votes
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November 26th, 2013

I have been using Yodle for my website and seo services for four years now. I am very satisfied with my results. Many of my competitors ask me how I get listed all over the internet... I am not telling them its Yodle:-)

Thumbnail of user joet72
Connecticut
1 review
2 helpful votes
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April 11th, 2016

Signed up with Yodle and for the money I paid I could of done so much more in other advertising. Signed up with Yodle and wasted 2 hours on the phone for a website that does nothing and is hard to find. I paid less for my website and it generates more leads and clients in 1 month then Yodle has in 4 months. Save your money especially if your a small business.

Thumbnail of user ginab43
Gina B. – Yodle Rep

Hi Joe – I’m sorry that you didn’t find success with Yodle, this is never something we want for our customers. I appreciate you taking the time to provide feedback. If you have any additional feedback to share, please don’t hesitate to reach out to me at 646-768-3690 or gina.balistreri@yodle.com. Thanks, GB.

Thumbnail of user lorraineb15
California
1 review
0 helpful votes
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April 14th, 2016
Verified purchase

She is very knowledgeable. She took me by the hand (through the phone) and walked me through working with Yodle. She knew exactly where I was all the time. When I got lost, she could find me right away. I learned so much! Thank you Bonnie!

Lorraine Burns

Thumbnail of user tylers25
Indiana
1 review
1 helpful vote
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November 18th, 2013

We started out marketing our business just by word of mouth and referrals. With Yodle, we get reports on how we’re doing and where our leads are coming from. It’s good to see what we’re seeing success with and which areas and strategies we need to work on.

Thumbnail of user mikeo22
Kansas
1 review
1 helpful vote
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June 26th, 2014

I used Yodle for several years to help grow my business. It was my first experience with PPC. It was a great, easy way to get into a working PPC campaign. Rachel our rep, was always available and did a great job helping with any changes or concerns. She seemed to care about the success of our overall campaign, which was important to us. Overall it helped grow our business to the point we needed to hire a complete marketing company to oversee all of our marketing necessities.

Thumbnail of user brianf74
Illinois
1 review
1 helpful vote
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March 11th, 2016
Verified purchase

Needed to do something to increase business and my internet presence. Talked to Yodle and was impressed, but was worried about the money! Decided to try the 3 month trial. Went live and within 7 days had nearly enough new business written to pay for the entire 3 month program! Dashboard is very easy to use and the information astounds me! The ability to personalize my website is simple and can't believe how easy it is to connect to my social media! (If it sounds like I know what I'm doing, you're wrong! Yodle makes all of this work!) 2 weeks in and I can't recommend Yodle, their services and employees, enough! "Try It, You'll Like It"!

Thumbnail of user veronicah18
New York
1 review
0 helpful votes
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February 3rd, 2016
Verified purchase

Carly was the only one in these 7 days of being in business with you that brought a smile of satisfaction on my face. NO ONE understood what I wanted and even some representatives told me that the lay out I had before was unable to be changed. Soo bad
Some other like Sarah promised me to call me back after speaking with Google representative and still waiting. Soo bad

Anyway, I hope to continue working with this creative, genuine and smart girl named Carly

Thumbnail of user oscarj
California
83 reviews
913 helpful votes
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June 21st, 2013

Do not fall for their "we will buy your domain name with a. Net for you". That way they OWN YOU and you no longer own that domain name. If you do use yodle, please buy your own domain name using godaddy or whatever. For tracking purposes they want you to use their phone number. That is fine, but here is my advice, on your website use a new phone number and merely have it forwarded to their number. That way when you quit using yodle after you get tired of paying extra $$$ for google ad words, you can easily stop their service. It is much harder if they own your phone number. Their service does work and it does bring in business, I give it a 2 stars because of their tactics to keep you as a client.

Thumbnail of user andrewl77
California
1 review
0 helpful votes
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September 17th, 2015
Verified purchase

My Yodel representative was extremely helpful in getting my site set up. She walked me through everything and helped me make the changes I needed to make. I feel very good about my decision to work with Yodel and confident that it will bring my business to the next level!

Thumbnail of user jayf29
Ohio
1 review
0 helpful votes
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February 4th, 2016

Tamika was our representative in our second set-up session with Yodle. She was fantastic - both professional and personable. She made everything easy to understand without talking down to us. We would love to speak with her every time if possible! Thanks for your help, Tamika!

Thumbnail of user kristin711
Minnesota
1 review
1 helpful vote
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March 29th, 2016
Verified purchase

I have had a large increase in first time customers since working with Yodle. I love that I can email or have a online chat with Sharica and get all my questions answered. No hassles, no long wait times just results and business! Thank you

Thumbnail of user zacb3
California
1 review
1 helpful vote
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January 7th, 2016
Verified purchase

I've been a Yodle Customer for 3 months now and so far so Great! The customer service has been extremely helpful every time I have questions or want to make a change. The results on new business for my company has been better than expected! I will continue to Yodle!

Thumbnail of user williamb83
Alabama
1 review
4 helpful votes
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March 8th, 2014

First month got one good lead in the 3rd month now nothing but sales calls and wrong numbers also the reps had a hard time giving me the right area code for the number that they put on the website she just had some random area code not a great experience

Thumbnail of user pauls153
Hawaii
2 reviews
26 helpful votes
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November 4th, 2014

I arranged a 20 min. Telephone pitch with a salesperson. It was a pretty good (1 hr.) presentation and I was considering signing up, but I explained to her that I do not make decisions on the phone and I would not be signing up yet. She was determined not to let me off the phone without a commitment and got very pushy and aggressive. I finally told her that I would get back to her later and hung up. The next day, I followed by email with questions, but there was never any response. This was over a month ago.

Tip for consumers:
Do not be pushed into anything you are not ready to commit to.

Thumbnail of user radleym3
Radley M. – Yodle Rep

Paul – this is really disappointing. I’m sorry if you weren’t treated professionally, and I’d like to look into it. If you remember the name of the person you spoke with, could you contact me at 646-770-8974 or syvenna.siebert@yodle.com? If you’re still considering using Yodle’s services, I can also introduce you to someone that can answer your questions and provide more information.

Thanks for your time,
Syvenna Siebert, Public Relations Manager

Thumbnail of user michaelj154
Tennessee
1 review
0 helpful votes
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March 15th, 2016
Verified purchase

I called Yodle the other day and had some questions about my new website. I spoke to Thomas who was a great help... He was very eager to help me with my ideas and helped me up load a photos to my web page. He also spotted a few things that were omitted and added them to help me make more adjustments to the site and make it more appealing. I have a few more things I want to do and the best thing is knowing that Thomas will be there to help me. Thanks Thomas for all your help... Look forward to working with you again.
Mike

Thumbnail of user rics2
Michigan
1 review
1 helpful vote
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January 22nd, 2016
Verified purchase

I have been a yodle client for a number of months and are starting to see some quality leads coming in--
The folks at yodle have a great system and I would recommend them to fellow real estate agents---and companies looking for a much better web presence.
Kudos to everyone at Yodle!

Thumbnail of user kimd60
Ohio
1 review
0 helpful votes
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January 21st, 2016
Verified purchase

Very good, very thorough. Hoping that the flexibility to change the site helps generate business. Staff is always friendly and took lot of time when I call to walk through and explain. Initial walk through call with Beth was great. Great personality, patient and positive.

Thumbnail of user alishaf1
Washington
1 review
1 helpful vote
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May 8th, 2015
Verified purchase

The ease of use for the Yodle dashboard is going to save me hours! By posting an offer it translates right to Facebook, and across the web. No more spending hours sending out emails to customers. WIth this system you type your email, and it automatically sends it out to your customers.

Thumbnail of user joshuac46
Idaho
1 review
0 helpful votes
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April 26th, 2016
Verified purchase

I asked how we can get people to do Google reviews. I learned Google took away the option to leave reviews for local businesses on their Google+ account. He added a button to our site but the link sends the user to our about page with no way to leave a review

Thumbnail of user kimp64
South Carolina
1 review
0 helpful votes
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March 1st, 2016
Verified purchase

Yodle has the best team of advisors we have ever encountered as far as business development. We are HVAC contractors and from beginning to end the team help set us up to be visible on almost 60 different search engines. We love the ability to keep our name out in from of our industry by creating offers and email campaigns set up through Yodle. Our favorite part is being able to go over our sales calls critiquing each one to improve on. We give Yodle 5 stars and recommend them highly to all our friends that are business owners. Yodle has made our life easier in bringing in more clients to our business.

Thumbnail of user markb120
Washington
1 review
1 helpful vote
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December 15th, 2013

My sales rep at yodle, Jorge, is a great guy and very professional and a good asset for the company. He made very easy to discuss and solve any problems I had both times I worked with him. I'm very busy and he listened and solved my concerns quick. I thank him and all of you at yodle.

Thumbnail of user moniquer1
Illinois
1 review
2 helpful votes
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September 30th, 2013

When I first was presented the web demo by my sales consultant I was impressed with his professionalism. After I signed up, he followed through on everything he said he was going to do. Overall, I've had a positive experience with Yodle.
More importantly, I've gotten new clients since I signed up with Yodle.

Thumbnail of user luish22
Texas
1 review
1 helpful vote
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April 16th, 2014

Excellent services, I have been doing business with Yodle for over two years and it certainly has been one of my the best decisions I have made in for my business. You owe to your self to find out what they offer and to give them a try. I wish I would have consulted with Yodle in the past with my other ventures that did not do as well as my current business is doing.

Thumbnail of user sarahd25
Texas
1 review
4 helpful votes
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February 12th, 2013

Lies from the beginning all the way through. I looked up reviews before signing- but somehow didn't see this...
Every time I complained, they said" we are one of the fastest growing...". Blahblah blah.
You know, If i took my client's money and didn't provide any work or results, I'd have absurdly high profits, too. Don't get scammed- stay away. This company is just here to make the shareholders and CEO some quick cash for nothing- and then they will disappear. Everyone involved with this company should be ashamed. They are con-artists

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From the business

Yodle helps local businesses to find and keep their customers simply and profitably. Yodle delivers a comprehensive platform that makes online marketing easy, affordable, and transparent for its 50,000+ local business clients. Yodle’s flagship product, Marketing Essentials™, includes a comprehensive desktop, mobile, web and social presence, reviews and offer management, and email campaign automation. Marketing Essentials can be supplemented with Yodle Ads, Yodle’s proprietary and optimized paid search technology.

Yodle has offices in New York, Atlanta, Austin, Charlotte and Scottsdale. Yodle is ranked #9 on the 2014 Forbes list of America’s Most Promising Companies and has won multiple awards for its business growth, job creation, technology innovation, and workplace and culture.

For more information visit www.yodle.com or call us at 877-276-5104.

Company Representative

Thumbnail of user radleym3
Radley M.

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