• Yodle

2018 CUSTOMER CHOICE AWARD

Yodle

Write a Review

Overview

Yodle has a rating of 4.0 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business, and web presence. Yodle ranks 2nd among Advertising sites.

  • Service
    133
  • Value
    116
  • Quality
    111
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos
How would you rate Yodle?
Top Positive Review

“Great for small business”

Sergey K.
5/1/24

My small business was struggling and I knew that I needed to do some marketing and online advertisements, which was an area pretty new to me and didn't know much or very little about it. I have done some FB ads and that's all. But I guess it was not enough. Since I had nothing more to lose I decided to ask for help from professionals. They seemed to know the business pretty well since just after a small research I found them. So they have pretty good marketing which was a good sign in the beginning. I contacted them, we scheduled an online meeting, they gathered all the information they needed about my goals and my business and in a week they came back to me with an offer. I am glad that I accepted that offer even though it looked a bit high price to pay at that time, but it started showing results immediately. Now my customer base has grown significantly. They saved my business I think and I am endlessly grateful for that. I can't recommend them enough!

Top Critical Review

“Total waste”

Ted M.
11/8/15

After 5 months of 1250 per month I received ONE lead (Giving them the benefit of a doubt for one) Yodle is really good at stringing you on for more payments. Every time we called customer service they found something that should be changed to fix the problem. DON'T waste your money. There are legitimate companies out there that will yield results. Clay Blakemore finally called and made more empty promises.

Reviews (1,688)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (258) phone number (39) business owner (57) sales rep (36) web presence (30) sales person (18) domain name (12) sales pitch (24)
Thumbnail of user audreyh4
Georgia
1 review
1 helpful vote
  • Send Message
January 11th, 2014

I am new in business and to Yodle. I got very good hits though conversion was not as good. I do not blame Yodle for that.My ranking was good so they delivered. My account manager Courtney was the best. I am reviewing and re-assessing things before I go forth.

Thumbnail of user jackw72
Tennessee
1 review
1 helpful vote
  • Send Message
April 29th, 2015
Verified purchase

Very knowledgeable and when I asked a question that he wasn't sure about he said he would ask the development dept. Instead of guessing or making up an answer the rep was going to make sure that what I was asking for was the best thing for my account. I felt that he gave me the highest quality service that anyone could expect.

Thumbnail of user walterg20
New Jersey
1 review
0 helpful votes
  • Send Message
August 20th, 2015
Verified purchase

Wow. This woman, Tori Cardosi, is so professional and when we had a problem she dug deep, understood how to get us what we need and then gave us a PPC campaign that is starting to work. Keep her happy as these employees are worth their weight in gold. She turned us from wanting to leave to now staying.

Thumbnail of user honsleys
Arkansas
1 review
1 helpful vote
  • Send Message
February 11th, 2015
Verified purchase

A good word about my experience with Yodle. During 2014 I used two different service providers other than Yodle and had zero leads generated. I started using Yodle for 2015 and my leads have started to come in. The representatives with Yodle have been great to work with and very helpful. The Yodle system of integration and the tools for monitoring lead progress are the best I have seen.

Thumbnail of user adamm57
Texas
1 review
2 helpful votes
  • Send Message
October 28th, 2013

The staff at yodle are very helpful and easy to get ahold of. You never have to go through an answering service to reach your representative. It's great that every record and keep track of every call. This is a great teaching tool for the staff.

Thumbnail of user aprill19
California
1 review
0 helpful votes
  • Send Message
April 13th, 2016
Verified purchase

I am excited to work with Yodle! The dashboard is easy to use and when I needed help they set aside time to answer all my questions and walked me through all that I needed to know! They were really looking out for my business' best interest. I feel very confident that I found the right company to help my business grow!

Thumbnail of user jessel27
Illinois
1 review
0 helpful votes
  • Send Message
March 8th, 2016
Verified purchase

As a sole proprietor, Yodel and it's coaching team have been a wonderful partner in my marketing success! All the coaches that have communicated out to me have been at tentative to my needs and have always explained and answered all my questions with clarity. I am ecstatic to be working with Yodel and highly recommend Yodel for your marketing needs.

Thumbnail of user erikp8
California
1 review
2 helpful votes
  • Send Message
May 3rd, 2014

My rep Josh Robinson has been very helpful so far. The results of the marketing investment are yet to be seen however. To be fair, we are less than 2 months into the campaign, so we are hoping to see the results improve to produce an effective ROI to justify continued advertising.

Thumbnail of user matto5
Minnesota
1 review
2 helpful votes
  • Send Message
November 21st, 2013

The people at Yodle are professional and respond to my needs in a timely fashion. They offer different packages and I was able to find one that suits my website needs and budget. I would recommend Yodle.

Thumbnail of user faitha4
New York
1 review
0 helpful votes
  • Send Message
July 1st, 2015
Verified purchase

I absolutely love Yodle! From the first conversation with Kevin to the setup with Bonnie everything was easy. They get you setup to make an online presence which in returns helps grow your business. They make everything easy to understand and to use. The dashboard is great, everything you need is a click away. The website they set you up with is very educational and professional, and its very simple to make personal changes to it. We as a business are very excited to be on board with Yodel.

Thumbnail of user rickm82
Missouri
1 review
1 helpful vote
  • Send Message
December 8th, 2015
Verified purchase

Bonnie was very helpful today. She had a few things to cover but I had a lot of things to discuss. She was informative, professional, patient, and showed me lots of short cuts to make your service work even better for me.

Thanks Bonnie

Thumbnail of user lisar132
Missouri
1 review
0 helpful votes
  • Send Message
February 9th, 2016
Verified purchase

Paul did an excellent job in showing me various features of the Yodle dashboard. He spent a lot of time with me on the phone explaining things and I really appreciate his time and effort. He did an excellent. Job. Thanks so much. A+

Thumbnail of user brianh13
Washington
1 review
2 helpful votes
  • Send Message
October 27th, 2010

"I refer all my friends to Yodle. I have two different accounts with them. I love the custom website and tracking. I like knowing exactly what I'm getting for the amount of money I'm spending. I love my team at Yodle. They are very attentive to detail and get things done. The lead volume and quality are great. I have a pretty niche product – I only do sprayfoam – and it can get even more niche but Yodle is able to get me exactly the leads I'm looking for. I've been with them for two years and I've never looked back."

Brian Holtzman

Eco Tec Insulation, Inc.

Thumbnail of user todda9
California
5 reviews
7 helpful votes
  • Send Message
February 14th, 2014

Re: YODLE.com. A Yodle sales person called me and went through his presentation. He was a very pushy used car sales man type. When I said I have a $500 monthly budget he became very rude and said his company could not help me.

Thumbnail of user radleym3
Radley M. – Yodle Rep

Todd - I'm Radley Moss, Director of Corporate Communications at Yodle. I'm very sorry to hear that you had a negative experience with the Yodle sales rep that you spoke to. I'm surprised that you received this reaction to your budget as we work with companies that have a wide array of budgets, which certainly includes $500 a month. If you have a spare minute, do you mind contacting me through Sitejabber or directly at rmoss@yodle.com to let me know who you spoke to? I will then further investigate the situation. Thank you.

Thumbnail of user rodgerm18
Illinois
1 review
2 helpful votes
  • Send Message
August 20th, 2015
Verified purchase

As a Realtor, I have always had trouble finding enough time to market myself to new or existing customers. Now, with Yodle, I have one of the best ways to market myself and my services in less time. It used to be that I would have to set aside some time and ignore incoming phone calls. With Yodle, I can be in the middle of using one of their first-rate templates, stop answer my phone call and go back to right where I left off. Also, thanks to excellent phone training from Bonnie Jenkins, I can accomplish what I wanted to do in much less time.

Thumbnail of user mikeg130
Colorado
1 review
0 helpful votes
  • Send Message
August 21st, 2015
Verified purchase

Howdy; I was feeling a little leery about what I have gotten myself into. Being a small businessman and barely surviving the last 5 years has made me very cautious. I was slowly made to feel confident in what I got myself into. I was amazed at the depth of this program and all the opportunities it appears to provide. I have had a lot of people trying to convince me to set up a website, but it always seemed mostly about them making money, not me. I am really looking forward to learning the process and getting it to work for me.

Thumbnail of user rodneya15
North Carolina
1 review
1 helpful vote
  • Send Message
May 11th, 2015
Verified purchase

I am extremely pleased with the marketing program, overall wide array of options to increase the business online exposure. I look expectantly to see a robust growth in business in the next few months.

Thumbnail of user madinaha
Georgia
1 review
0 helpful votes
  • Send Message
February 3rd, 2016
Verified purchase

Yodle's marketing portal is helping my company build our social presence while obtaining positive business reviews. It also includes email marketing. It is ideal for business owners to add to their overall marketing strategy.

Thumbnail of user bryanc30
New York
1 review
1 helpful vote
  • Send Message
January 29th, 2014

Yodle has been a pleasure to work with. The staff is very attentive and has great customer service. SEM and SEO are a very complex thing to manage, especially for a small business. Having yodel manage it is one less thing for me to worry about.

Thumbnail of user jessicaa14
Ohio
1 review
4 helpful votes
  • Send Message
August 13th, 2013

I had a call & presentation with Yodle today for my design business. The salesperson was very pushy. Advertising with Yodle wasn't something I wanted to do right a way, maybe 3 months down the road I would be interested. I told them I wanted to see what my current advertising venues would bring in, maybe try Yodle in the future. He just kept pushing, and pushing. I started to get frustrated, and to be honest after the pushy sales approach, I don't think I want anything to do with Yodle. They lost me as a future customer... even if they could have brought me more business. If they would have calmed down on the sales, and respected my decision... maybe I would have considered them in the future. A 15 min sales call as they said it would be, turned into 45 minutes of them being rude & pushy... complete waste of time!

Thumbnail of user pamelar26
Colorado
1 review
14 helpful votes
  • Send Message
November 14th, 2015

I recently agreed to a six month contract with Yodle and this has, as far as i am concerned, a total waste of money. My clients are not able to leave ratings of their opinions of my services despite the fact that i have been sending them emails to invite them to do so as per directives from the company. Individuals i know are not able to locate my website. I received a message that i had a lead yet had difficulty retrieving the message and when i emailed back i never received a response therefore i am very unsure whether or mot the individual ever received the email given that my clients who wished to leave a review never received my email invitation to do so. This website has not been helpful at all. Given the amount of money i have to pay now for 6 months i am SO sorry i did not pay a local company to do my website

Thumbnail of user jessicam132
Jessica M. – Yodle Rep

Hi, Pamela: I'm the PR Manager here at Yodle and I'm sorry to read your review. If you are still having issues with your website, online review links and messaging services, please do reach out to me directly. We take this feedback very seriously and while it does take time to build organic search for your website ranking online, we want to be sure you’re having success with our program like many of our 50,000+ customers. Please reach out to me at Jessica.mcginn@yodle.com or 646-753-6362. Thank you, JM.

Thumbnail of user roberts283
Pennsylvania
1 review
1 helpful vote
  • Send Message
August 21st, 2015
Verified purchase

This is the first time I have tried to use advertising to grow my business. I feel comfortable that Yodle will be able to make my business grow in the future. I was happy with the way it was introduced and look forward to making it work for my company.

Thumbnail of user pedrom28
Colorado
1 review
14 helpful votes
  • Send Message
July 20th, 2015

I was very clear about not having another number used for my business and sales rep assured me they wouldn't. After spending an hour to go over details and agreed to a 6 month agreement we scheduled for a call back to set up account. I was on call backing setting up account when I see a number that is not mine going out on the emails. I was then told it had to be this way and there was no other option. I had to cancel everything and got my money back. Waste of time, this number is given to another business similar to yours when you leave the service. This is the reason I didn't want another number tied to my business. Yellow pages does the same thing. Your clients will be calling another business that provides the same services once you leave.

Thumbnail of user radleym3
Radley M. – Yodle Rep

Hi Pedro -- I'm sorry to hear about this. I'd be happy to explain more about why we recommend tracking phone numbers for your business, you can contact me at syvenna.siebert@yodle.com or 646-770-8974. Again, I'm sorry if you feel you were mislead, that's never our intention.

Best of luck,
Syvenna Siebert, PR Manager

Thumbnail of user hughj14
Kentucky
2 reviews
2 helpful votes
  • Send Message
November 15th, 2013

Yoddle has taken my company from just a couple of remediations a month to several. The quality of people we are getting is fantastic. We've had natural periods of up and downs but Joshua and the Yoddle team gets right on it and within a week or two our volume picks right back up. That type of attention is super for a small business. We need the quick response and service. I've been with Yoddle for years and I plan on being with them for much, much longer!

Thumbnail of user richardj53
Nebraska
1 review
0 helpful votes
  • Send Message
August 11th, 2015
Verified purchase

Sara was fabulous. She was patient while I fumbled through the dashboard and extremely helpful with the interesting features of the Yodle service. I am very impressed with the potential for the email manager and the prospect of obtaining reviews without standing in front of the client, hat in hand.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Yodle helps local businesses to find and keep their customers simply and profitably. Yodle delivers a comprehensive platform that makes online marketing easy, affordable, and transparent for its 50,000+ local business clients. Yodle’s flagship product, Marketing Essentials™, includes a comprehensive desktop, mobile, web and social presence, reviews and offer management, and email campaign automation. Marketing Essentials can be supplemented with Yodle Ads, Yodle’s proprietary and optimized paid search technology.

Yodle has offices in New York, Atlanta, Austin, Charlotte and Scottsdale. Yodle is ranked #9 on the 2014 Forbes list of America’s Most Promising Companies and has won multiple awards for its business growth, job creation, technology innovation, and workplace and culture.

For more information visit www.yodle.com or call us at 877-276-5104.

Company Representative

Thumbnail of user radleym3
Radley M.

How do I know I can trust these reviews about Yodle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Yodle?