Yodle

3 months at $1,500.00 Got a call to extend for 1/2 price. Said OK. Told them to cancel after that. They kept it going and did not call me. I do not have time to play games. Told them today I want to cancel and guy kept me on the phone for over 20 Minutes!
I was burnt out. Maybe I broke even? 53 phone calls since 10/31/15? Are you kidding me? EACH CALL COST ME $113.29! See below...

02/15/2016 Recurring Bill for 02/15/2016 to 03/14/2016 Paid $752.00
01/15/2016 Recurring Bill for 01/15/2016 to 02/14/2016 Paid $752.00
12/23/2015 Billed Product setup. Paid $429.78
12/15/2015 Recurring Bill for 12/15/2015 to 01/14/2016 Paid $1,499.00
11/17/2015 Recurring Bill for 11/15/2015 to 12/14/2015 Paid $1,499.00
10/19/2015 Added $280.00 to compensate change to ADS only campaign Paid $0.00
10/15/2015 Billed Initial setup. Paid $1,499.00

JUST GOT A CALL A FEW MINUTES AGO>>>LADY NEEDS HER CARPET STRETCHED... WHERE DO THEY FIND THESE PEOPLE?

I felt a little overwhelmed at first but once Bonnie walked me through the dashboard, it showed me just how easy it is to drive the internet side of this business.

Soo thrilled with the multi level service soo far with Yodle! Talk about organized and on their game! I feel the cost has already been recouped! Now to see results! Customers!

I've gotten a number of leads which sometimes turn into clients. Their dashboard is very easy to use and gives me quick information regarding how their service is working for me.

Very impressed with the fast hands on responses from customer service and easy navigation of my dashboard. I have much faith in Yodle and I look forward to growing with you!

Yodle contacted me as I was starting up my law practice and pitched me their demo via an online demonstration. The first thing that made them stand out from other company's was that they did not require a long-term contract commitment before I received a day of service. That made me quickly realize that they would be invested in my success each and every month in order to keep my business as their customer. After the initial 90-day period was over... I stayed with Yodle throughout the life of my business because they absolutely delivered each and every month on their promise. By the 60-day mark I had customers calling regularly. By the 90-day mark my business was growing more than what I had expected it to grow... in large part due to Yodle's management of the google ad program, which was always seeking to make it more cost-efficient and precisely tailored to my business needs. After about 10 months of using Yodle, my return on investment was much much better than I had expected. It also didn't hurt that they had above-excellent customer service each and every time I had questions, concerns, etc. They definitely went above and beyond for me and I have already recommended Yodle to several of my close friends who are thinking of opening up a business.

Very good informative training, will work very well in the long run. Program has good customer capabilities and interactions. Trainer did a great job. Thanks

Yodle’s customer service team is very proactive. They call me often to go over my program and discuss my current needs; the communication is excellent.

So far, it has been beyond worthless. I am a therapist and get called regularly from sites like Psychology Today online. I don't even understand how it is POSSIBLE to have 18 5 star reviews on Yodle's "adversite" and theoretically be ranked on the first pages of Google and Bing, and not get a SINGLE call. Something is very fishy here.

We are an Interior Design Studio in Miami. From the time that we originally purchased, which was in March, no one from Yodle ever cared to check on the status of our marketing campaign, until I reached out to them in September to cancel.

From March to September, we only received 8 leads, and all of them were wrong numbers, solicitors, or contractors looking for work. The SEO keywords that they focused on were so irrelevant for our business, and we weren't even ranked in the top 35 for any of these keywords on Google over a period of 6 months.

Yodle billed us on the 5th of the month and I cancelled on the 7th, and they refused to give me a refund or even a prorated amount for the month.

I spoke with one customer service rep, and 2 account managers, Sheila Kelly & Chuck McCann. They were actually very nice but couldn't resolve my billing issue.

Yodle Created a Website for me that is Extremely Professional, which they use to Market my Company for me using Google Adwords and other Streams of Marketing. Saves me time and money, and they do a way better job than I could ever do. Highly Recommend them for marketing a Biz.

As a marketing director for one of the fastest growing cosmetic surgery practices in the country, I am glad we switched to Yodle from a competitor. While we were obtaining a ROI from a Yodle competitor, we did not have direct contact with a sales rep and understanding their campaign strategy was hard. However, when we switched to Yodle, the company proved to increase our ROI AND I had access to my sales rep to help guide me through what they were doing and why. We've worked with their team to produce campaigns that reach our target and generate leads. Was I nervous to switch, yes. Am I glad we switched to Yodle, yes! When I see that people had a bad experience, I'm surprised because when you track your leads, you should find that Yodle can help increase your business. If you are changing your strategy or have short term goals to achieve, contact them and they will help you reach them with this particular marketing tactic. Overall, I'd give them 4.5 stars because there are a few improvements I'd suggest in the client portal.

I just got off the phone with a Rep from Yodle and I was skeptical from the beginning because I know I had already told them "NO" in the past. However, I listened this time just to keep an open mind. We went through the whole "watch this video thing" - which is really annoying and you (Yodle) should really drop that from your sales pitch.

Next, he asked me about our costs to conduct inspections and I explained to him that this is difficult to pin down to an exact cost because of so many variables (i. E. distance to property, size of property, extent of concerns, etc.) but he kept pushing "what is the cost?" - this annoyed me. So, I gave him an approx. Cost.

Next, he asked how many inspections we do a month and about what capacity we were at for inspections... I thought this was a good question. Because of the economy, we are running about 50% capacity. Then he said, "So how long have you been leaving $X, XXX (thousands) per month on the table?" HUH? I asked, what did he mean? He was trying a nice trick and this really irritated me. He was trying to say that because we were NOT at 100% capacity that we were "leaving money on the table" and this was happening because we were NOT using Yodle.

I explained to him that our website is already optimized for various platforms, it is brand new, and that I have been managing Google Adwords for more than a year and half which has quickly become our top money-maker... fortunately, I received a call from a client and had to go because I was about to hang up.

I was told they would make a new web page, generate reviews and not disturb anything I was already doing. I was very adamant about this because I had google reviews and was very high in search rankings. I only agreed to sign up because they promised a lot more reviews. They wanted my google business log in info so they could be an additional administrator. I was hesitant but gave it to them. This is where things went bad. They changed my google info by changing the phone number to their tracking number, removing the working page from google maps and removing all google reviews. I learned this when I searched my own service when business dropped off and I had totally disappeared. I got things switched back and changed my sign in info so Yodle can't get in again. Maybe if you don't have anything that works, Yodle could help you, but if something works well, they will ruin it. The website they built is generic crap. Even just having that up hurts a business with multiple sights at one address. Your business means nothing to them. They are so big, everyone is just a number.

Bonnie did a great job of walking me through the steps. The dash board is so easy to use, I found myself clicking and jumping ahead of her. I am expecting great things with Yodle.

Great, glad I have your services. Best company out there. I have been battling a website provider for 8 years. In less then a month we are rolling and making money. Yodle is the BEST!

I called to get some help on how to send emails out to my past clients so they could give us a review I had a very positive experience the gentleman that helped me was very helpful thank you

It works! I have received a lot of phone calls, much more than I expected, probably 2 or 3 a day since we started. I have been able to convert about 50% into appointments so it's been pretty great.

They have a great business plan charge you thousands of dollars and don't do squat! Then they bill your CC you would have better luck talking to that Nigerian Prince!

After signing up with Yodle, we noticed a significant increase in inquiries, both over the phone and through the web site via email. We're very happy with our Yodle package.

Bonnie from Yodle did a fantastic job providing recommendations on how to better maximize everything Yodle has to offer. I am excited to implement her suggestions and await positive results.

Yesterday, I went on the online chat to find out how to do something and I was fortunate enough to work with Ryan. Being in customer service as long as I have been, I know how important it is that whomever I am dealing with have a great attitude and have wonderful listening skills. He was amazing at that. He didn't make me feel foolish for asking the questions and went as far as to creatively suggest a solution. I am ridiculously happy with the solution. Ryan is really someone that I could hear smiling through the phone. Priceless.
I had to call back today to take care of a situation that was very important and had caused me to be upset. (We had our Facebook page stolen, long story short) and all of our Yodle info was being posted on the stolen page. At one point I could barely speak and yet the woman that I was talking with was so kind. I normally don't cry, we just have been dealing with the ways of this devious ex-employee since February. Every time I think I have things handled something else comes up that I had to deal with. The woman I spoke to not only helped me with a fix, but checked to see it was working and was so kind and caring and patient. It is those things that set you above the rest in customer service.

I signed up with this company hoping to put me towards the top of any searches for my type of business/service in my area. I have not received 1 lead. I have had 2 calls from people trying to sell me something, but, that is it. I feel like really stupid for spending my money on this. I work really hard for my money too! DO NOT SPEND ANY OF YOUR ADVERTISING DOLLARS WITH YODLE! -Linda-