• Yodle

2018 CUSTOMER CHOICE AWARD

Yodle

Write a Review

Overview

Yodle has a rating of 4.0 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business, and web presence. Yodle ranks 2nd among Advertising sites.

  • Service
    133
  • Value
    116
  • Quality
    111
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos
How would you rate Yodle?
Top Positive Review

“Great for small business”

Sergey K.
5/1/24

My small business was struggling and I knew that I needed to do some marketing and online advertisements, which was an area pretty new to me and didn't know much or very little about it. I have done some FB ads and that's all. But I guess it was not enough. Since I had nothing more to lose I decided to ask for help from professionals. They seemed to know the business pretty well since just after a small research I found them. So they have pretty good marketing which was a good sign in the beginning. I contacted them, we scheduled an online meeting, they gathered all the information they needed about my goals and my business and in a week they came back to me with an offer. I am glad that I accepted that offer even though it looked a bit high price to pay at that time, but it started showing results immediately. Now my customer base has grown significantly. They saved my business I think and I am endlessly grateful for that. I can't recommend them enough!

Top Critical Review

“Total waste”

Ted M.
11/8/15

After 5 months of 1250 per month I received ONE lead (Giving them the benefit of a doubt for one) Yodle is really good at stringing you on for more payments. Every time we called customer service they found something that should be changed to fix the problem. DON'T waste your money. There are legitimate companies out there that will yield results. Clay Blakemore finally called and made more empty promises.

Reviews (1,688)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (258) phone number (39) business owner (57) sales rep (36) web presence (30) sales person (18) domain name (12) sales pitch (24)
Thumbnail of user nilsp8
Illinois
1 review
0 helpful votes
  • Send Message
February 15th, 2016
Verified purchase

Today we called in to make some generally cosmetic changes to our new website.
Agent Michele could not have been more accommodating. At each change she reiterated her desire to "get it right". Refreshing in this day of all too often lip service customer response.

Thumbnail of user rodneya1
Nevada
1 review
1 helpful vote
  • Send Message
May 20th, 2011

I use Yodle for three of my dental practices and the advertising is paying for itself. We have generated up to 15 new patients in one month. Yodle's user friendly websites get the job done. I would recommend this service.

Thumbnail of user madelineo2
Georgia
1 review
0 helpful votes
  • Send Message
December 17th, 2014
Verified purchase

Though we have only been using the service for about a week, Yodle has already become an important and useful tool for our office. Before we had no web presence whatsoever, now we're appearing on the first page of Google for several combinations of keywords.

The dashboard is very easy to use and intuitive. I was pleased with how much information regarding our ads campaign we're able to see and having audio recording of phone call leads is invaluable.

Customer service has been fantastic as well, the Yodle team was very accommodating to us when initially setting our consultation appointment and it's been easy and painless to get in contact with them since for any questions or revisions to our website that we've needed.

Service
Thumbnail of user davidw107
Louisiana
1 review
2 helpful votes
  • Send Message
June 14th, 2013

“Yodle has helped me capture market share from the local limousine company competitors. I have spoken to potential clients of the competition and turned them into actual clients of mine, all based on Yodle's competitive placement of ads for me. I get good quality calls but I really like that my customers can easily book online through the website Yodle set up for me. I’ve had a very pleasant experience with Yodle so far.

Thumbnail of user jayc45
Florida
1 review
3 helpful votes
  • Send Message
April 5th, 2013

I've owned my own business for more than 20 years and I've tried everything for marketing my practice, including yellowpages, newspaper ads, and Facebook. After about two months with Yodle, they have gotten me a number of new patients and twice the calls I used to get. I'm really happy so far.

Thumbnail of user dond36
Alabama
1 review
0 helpful votes
  • Send Message
December 11th, 2014
Verified purchase

I was apprehensive about utilizing Yodle, since I am a very small firm, with limited income. After only 3 months, my referrals have doubled, making their service most cost effective. Yodle's professionalism, expertise, and outstanding services are head and shoulders above their competitors. I would highly recommend them to any business, both small and large.
Wish I had known about Yodle 10 years ago. Thanks!

Thumbnail of user mikea101
California
1 review
0 helpful votes
  • Send Message
December 30th, 2015
Verified purchase

Working with the coaches on my email campaign and requesting reviews has been very enjoyable thus far. Speaking with Thomas, who patiently guided me in uploading my database, editing emails, and the process for requesting reviews from recent clients was invaluable. I'm looking forward to great results that I'm sure will come, once I fully implement this service!

Thumbnail of user parkerw4
Florida
1 review
1 helpful vote
  • Send Message
June 26th, 2014

WOW! Thats what you'll say if your a small business owner, their value for web listing is excellent. I was paying 1000 a month to google adwords, now I get 24 hour coverage for a quarter of the cost. Their web interface greatly reduces the time needed to manage your ad sources and makes them far more efficient which leads to more leads! Lastly their customer service is on a level I never expected from an advertising company. Generally any question or update to the website etc I have sent I receive a reply or phone call within an hour. They spent incredible lengths of time to get me familiar with everything and understand my economy to set the best goals for myself. Small business owners will be amazed!

Thumbnail of user jerryr23
Texas
1 review
2 helpful votes
  • Send Message
October 22nd, 2013

What I really like about yodle is that they give me measurable results. It doesn’t make sense to market any other way. With other types of advertising you don’t have a way to figure out the exact return on your investment. I know exactly what clients came from my yodle service. In my most recent campaign I’ve already received eight new clients.

Thumbnail of user donc50
Texas
1 review
1 helpful vote
  • Send Message
January 2nd, 2015
Verified purchase

Yodle took action quickly. In the first 30 days I have had 20 contacts and 5 are good and 1 booked for an appointment. My firm is organically showing up on the first page of a Google search. So far, I'm pleased with Yodle.

Thumbnail of user jang28
Florida
1 review
1 helpful vote
  • Send Message
December 3rd, 2014
Verified purchase

For me, it is the relationship with your customer service representatives that makes your company outstanding. Every person I have talked to was helpful and concerned and followed through. My last call with Scott was another example of a very pleasant and positive exchange as we problem solved together my next step in advertising. Thank you very much!

Thumbnail of user kerryk5
New York
1 review
2 helpful votes
  • Send Message
September 2nd, 2013

My company’s goal when we signed up with yodle was to boost our success with heating and air conditioning by targeting the generator market. They built our campaign based on that type of advertising. Now our sales from generator customers have increased over 50%.

Thumbnail of user alexh62
Georgia
1 review
2 helpful votes
  • Send Message
August 2nd, 2013

I've been with Yodle for almost three months and have already got some new roofing jobs from their leads. Things were pretty slow during the first month but really picked up after that. I'm hearing from homeowners that find me on the Internet and am now so swamped that I may hire someone else for my business. Only rating it with 4 starts, the reason behind it has to do with the price I have to pay monthly with them. But overall, I love the increase of potential customers that call inquiring about our services.

Thumbnail of user tonif1
New Jersey
1 review
1 helpful vote
  • Send Message
January 31st, 2014

We signed up with Yodle last fall and initially had a slow start with receiving decent leads. We contacted our marketing consultant to express our concerns and he was extremely helpful and attentive and worked with us on ideas to improve our site. I have always received great customer service and calls back immediately from our marketing consultant. They say that it takes at least 2-3 months to see results, and since the beginning of this year we have seen a significant increase in leads and job conversions. I would recommend using their services and if it does not work there is no long-term commitment.

Thumbnail of user karenk21
Washington
1 review
4 helpful votes
  • Send Message
May 24th, 2013

Shame on me for not taking Yodle's negative reviews seriously enough! We spent a lot of money and time and did not receive one new client! The calls we got from our Yodle sight were either wrong numbers or from existing customers. Please DO NOT believe the Yodle sales pitch. It is too good to be true.

Thumbnail of user charlese20
Georgia
1 review
1 helpful vote
  • Send Message
April 10th, 2015
Verified purchase

Yodle is a very user friendly site. For someone not as technologically advanced as the rest of the world, yodle's programs and system set ups were easy to follow. I have seen a dramatic increase in my business in less than two weeks.

Thumbnail of user marcoc26
Texas
1 review
12 helpful votes
  • Send Message
April 3rd, 2015

We signed up our law firm with yodle. We were promised the world and got little to nothing in return. The "leads" are absolute BS because they basically count everyone who calls you as a lead (even solicitations from other companies!). I was warned about them shortly after hiring them but gave them the benefit of the doubt (my mistake). We decided to stop throwing good money after bad money and cut our losses. Do yourself a favor, save some money and look elsewhere to advertise.

Thumbnail of user radleym3
Radley M. – Yodle Rep

Hi Marco - I'm sorry to hear that you didn't have more success with Yodle. We work with many lawyers and law firms, so it's even more disappointing to know that it didn't work out. If there is any additional feedback you'd like to share, feel free to contact me at syvenna.siebert@yodle.com or 646-770-8974.

Thanks,
Syvenna Siebert
PR Manager

Thumbnail of user markh87
Nevada
2 reviews
3 helpful votes
  • Send Message
October 30th, 2013

We've had a very positive experience using Yodle for the online marketing of our business. The company has very comprehensive dashboard interface that makes reviewing our current marketing stats and incoming lead calls very easy at any time. We also have a great Yodle representative, Taylor W., who is very pro-active on following up with us on our account and conducts weekly phone conferences with us to help tune our marketing message and always has different ideas and strategies in which to better improve the results we get from Yodle.

As any business owner will tell you, marketing your business isn't cheap, but when you get this quality of service as well as an immediate increase in business, every penny we spend with Yodle is well worth it. Cheers Taylor!

Thumbnail of user kenw42
Florida
1 review
5 helpful votes
  • Send Message
March 16th, 2015

I signed up with them in September 2014. I wanted to generate leads through the internet and they made unrealistic promises. I got 1 lead after 6 months and $2600. What a waste. I have learned my lesson. I got more calls from people looking for Blue Cross customer service. Explain that?

Tip for consumers:
Just DONT do it.

Service
Value
Quality
Thumbnail of user radleym3
Radley M. – Yodle Rep

Hi Ken, I'm sorry to hear that you weren't pleased with your experience when you were a Yodle client. We're always open to feedback that can help us improve. If there's anything else you'd like to share, please contact me at 646-770-8974 or syvenna.siebert@yodle.com and I'll share your feedback with the appropriate people.

Thanks,
Syvenna Siebert
Public Relations Manager

Thumbnail of user ralpha10
Alabama
1 review
1 helpful vote
  • Send Message
March 15th, 2014

I've been using yodle's services for well over two years. They have been professional, courteous and extremely helpful. Joshua Robinson and the folks at yodle have been very attentive to my companys needs, always making sure my site is up and running attracting new customers for me. What can I say, my phone rings, I am busy... all thanks to the guys at yodle! I receive calls from other marketing firms on a regular basis. I tell them no thank you... I'm staying with yodle!

Thumbnail of user jond23
New York
1 review
2 helpful votes
  • Send Message
July 26th, 2013

I was definitely skeptical about signing up. Anytime you get a cold call out of the blue you always know it's going to be a gimmick. But, we actually listened to what the sales person had to say and it actually made sense. The presentation was really solid. So far in the past three months, we've gotten over 60 calls and emails and at least 10 new patients from it. They were able to make our Chiropractic Practice, West Hills Chiropractic, unique and let us be branded throughout google and yahoo. We are happy with how we can listen to the phone calls so we can tell our front desk what went right and what went wrong when a new patient calls and looks for a chiropractor.

Thanks Yodle.
Dr. Jon

Thumbnail of user rainmang
Washington
2 reviews
17 helpful votes
  • Send Message
March 31st, 2016

Yodle is very easy to use and set up. They tend to try to put everyone into generic categories and it takes a lot of work to get them to change from the standard template. Also, their web crawler feature for your company info (can be turned off) and phone number tracking system (can't change this) takes away from your identity causing confusion across the web for searching. I like what they did but the loss of identity if you have your own website and phone numbers causes too much confusion for me. The areas they made easy (posting to social media, etc.) is not that hard and with a bit of focus and consistency you can do the same thing in minutes.

Thumbnail of user ginab43
Gina B. – Yodle Rep

Thank you for taking the time to provide feedback, we always appreciate our customers letting us know how we're doing! I'll be sure to pass your feedback along to the appropriate teams internally. If you have any additional details you would like to share, don't hesitate to reach out to me at 646-768-3690 or gina.balistreri@yodle.com. Thanks, GB.

Thumbnail of user stephenm81
Texas
1 review
1 helpful vote
  • Send Message
April 3rd, 2015
Verified purchase

What a wonderful all-in-one marketing tool for small businesses! Marshall & Brown Accounting in Humble, TX is forever grateful to Yodle and the staff who make it so special. We now have the power of a large marketing firm pushing our business to the top every day!

Thumbnail of user joshuaa1
Washington
1 review
4 helpful votes
  • Send Message
November 16th, 2010

EPIC FAIL. Stay away from yodle at all costs. They spend months running random experiments and they get paid regardless of whether you get customers or nothing. They have computer generated ads. If you tell them you only take clients in certain areas, they ignore you and simply aim to generate click and/or calls. If you want to burn money, this is quite possibly the best way to kill your marketing efforts

Thumbnail of user davidh148
Arkansas
1 review
1 helpful vote
  • Send Message
January 31st, 2014

yodle.com is user friendly. We were bought on by Scott Rappaport who took his time explaining all of the service options. Scott is always available for call backs whenever you need more information/clarification. Technologically speaking I am a relative neophyte. But this did not stop Scott and his support staff from insuring that I understood the process and how to get the most out of their services. One of the keys to our successful roll out was insuring that my budget set me up for success and that I had the products I needed. Yodle.com is budget friendly and very effective at reaching the target audience. I highly recommend them.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Yodle helps local businesses to find and keep their customers simply and profitably. Yodle delivers a comprehensive platform that makes online marketing easy, affordable, and transparent for its 50,000+ local business clients. Yodle’s flagship product, Marketing Essentials™, includes a comprehensive desktop, mobile, web and social presence, reviews and offer management, and email campaign automation. Marketing Essentials can be supplemented with Yodle Ads, Yodle’s proprietary and optimized paid search technology.

Yodle has offices in New York, Atlanta, Austin, Charlotte and Scottsdale. Yodle is ranked #9 on the 2014 Forbes list of America’s Most Promising Companies and has won multiple awards for its business growth, job creation, technology innovation, and workplace and culture.

For more information visit www.yodle.com or call us at 877-276-5104.

Company Representative

Thumbnail of user radleym3
Radley M.

How do I know I can trust these reviews about Yodle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Yodle?