• Yodle

2018 CUSTOMER CHOICE AWARD

Yodle

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Overview

Yodle has a rating of 4.0 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business, and web presence. Yodle ranks 2nd among Advertising sites.

  • Service
    133
  • Value
    116
  • Quality
    111
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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How would you rate Yodle?
Top Positive Review

“Great for small business”

Sergey K.
5/1/24

My small business was struggling and I knew that I needed to do some marketing and online advertisements, which was an area pretty new to me and didn't know much or very little about it. I have done some FB ads and that's all. But I guess it was not enough. Since I had nothing more to lose I decided to ask for help from professionals. They seemed to know the business pretty well since just after a small research I found them. So they have pretty good marketing which was a good sign in the beginning. I contacted them, we scheduled an online meeting, they gathered all the information they needed about my goals and my business and in a week they came back to me with an offer. I am glad that I accepted that offer even though it looked a bit high price to pay at that time, but it started showing results immediately. Now my customer base has grown significantly. They saved my business I think and I am endlessly grateful for that. I can't recommend them enough!

Top Critical Review

“Total waste”

Ted M.
11/8/15

After 5 months of 1250 per month I received ONE lead (Giving them the benefit of a doubt for one) Yodle is really good at stringing you on for more payments. Every time we called customer service they found something that should be changed to fix the problem. DON'T waste your money. There are legitimate companies out there that will yield results. Clay Blakemore finally called and made more empty promises.

Reviews (1,688)

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Reviews that mention popular keywords

customer service (258) phone number (39) business owner (57) sales rep (36) web presence (30) sales person (18) domain name (12) sales pitch (24)
Thumbnail of user jonathanm3
Oregon
1 review
15 helpful votes
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February 26th, 2010

Stay away, huge cost and low returns. You can do your own advertising that's more local with Google, Bing and yahoo. Plus it will cost you 50-70% less. If you want the convenience of having someone else do the work for you then you can use Yodle but keep in mind they will make an exorbitant amount of money off of you. Plus if you cancel them you will lose potential customers that have booked the mirrored site of yours hosted on Yodle's servers. None of the advertising is directed to your business website or phone directly, it's all channeled directly through Yodle first. ("Gotcha!" is what they should be saying)

Looks like somebody is posting some false reviews on this site (Its been reported...?):
Screenshot
http://www.flickr.com/photos/*******@N03/*******972/

Thumbnail of user natasham14
Colorado
1 review
3 helpful votes
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June 3rd, 2015
Verified purchase

Since I began this marketing journey with my dad, the owner of CSCInc., last year, I have not completed one task without going about it the hardest way possible. Of course, I am a perfectionist and must understand everything in order to move forward. Every single time I call on Yodle. Their experts not only step up, but then proceed to blow me away with all of the benefits they continue to offer. Not only have we recv'd several solid leads... our site and presence shows up everywhere. Keep up the awesome work! Thank you so much!

Thumbnail of user sarahb195
Missouri
2 reviews
0 helpful votes
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February 1st, 2016
Verified purchase

I already love my experience with Yodle. Matt contacted me and explained what Yodle can do for my business, I was so impressed with him and what he had to tell me that I just had to give it a try. Ryan M., one of my coaches, just helped me set up my account and get my website going. He was friendly, helpful, understanding and patient with me - computer is not my first language! (lol) I feel like I am working with good friends. Yodle is so easy to use, and believe me, if I can use it, ANYBODY can. I look forward to a long and profitable experience with Yodle and my new friends. Kudos to Ryan M. & Matt - give them a raise!

Thumbnail of user chrisc54
Texas
1 review
4 helpful votes
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May 8th, 2012

I just finished my 3 month contract with yodle. All I can say is stay away. I wish I could have canceled after the first month. Was a huge waste of money. They didn't get our business name right. Put up pages of services that we don't provide. We also never had so many solictitation calls.

Thumbnail of user normanf6
California
1 review
2 helpful votes
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November 26th, 2013

Mine is a small business startup, and as such, needed an effective vehicle to get the word out about us. I picked Yodle because our parent company using them for web development and lead generation. Now I wouldn't just blindly follow our parent company, but their recommendation was a good starting point. After 5 months with Yodle, I am a satisfied customer. Yodle built us a professional looking site and utilizes SEO for premium search results. They are extremely quick to process my requests for updates/changes. For example, we are constantly updating our photo gallery and like to see the fruits of our labors published. No complaints about the service. Same with textual changes... if I see it, they fix it. My account rep, Courtney, is top notch and a pleasure to work with. In summation, I heartily recommend Yodle for all website needs.

Thumbnail of user silvanal
Washington
1 review
1 helpful vote
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June 14th, 2016
Verified purchase

We had our first session today to set our website and Jared did a great job explaining everything. He took time to answer all of our questions, he explained every feature of the website and dashboard, he made us aware of the importance of keeping the website updated and fresh. He also went through his whole presentation with confidence.

Thumbnail of user bartp15
Arizona
1 review
4 helpful votes
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December 19th, 2016

This company is a complete scam. They provide no service whatsoever. Lock you into a 6 month contract and tell you to wait for results. They built an adversite page for my real estate company that my 5th grade daughter could of created in 20 minutes. Every time you call in they tell you the results take time. Next thing you know you've been charged $1500 and not one result whatsoever. I got zero leads from this in 6 months. They are literally stealing money from small business owners. Sad way to earn a living. Lesson learned for the future. Hope thjs helps someone else from being ripped off.

Thumbnail of user timh42
Executive S. – Yodle Rep

Bart,

I apologize that you didn't receive the expected results. I'd be happy look into your account and see how I can help, if you'd like to private message me your account details.

-Mike

Thumbnail of user veronicas28
New Jersey
1 review
4 helpful votes
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May 7th, 2015
Verified purchase

We were very reluctant to commit to a marketing program, but everyone at Yodle was so helpful and took the time to answer our questions. They were very thorough and we had multiple calls where every aspect of the program was explained. They walked us through the use of the dashboard and when our results were not exactly what we were looking for, they were very proactive and got our information changed immediately. We are very happy we choose Yodle to assist us with our online presence and marketing.

Thumbnail of user jamiep22
Pennsylvania
1 review
1 helpful vote
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January 8th, 2015
Verified purchase

The ease of the use of the site is amazing. I was thinking I would have difficulty with it, but that isn't the case. My rep was so informative and described everything in great detail. She took her time and answered any question I had. I am so excited to start this next chapter in our company's advertising.

Thumbnail of user au1825
Florida
1 review
6 helpful votes
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January 16th, 2014

I got yodled. I have received nothing from my investment with yodle. Seriously, nothing. I'm so disappointed in myself for buying into their sales pitch. What a waste of money. Hopefully I can help at least one person out there avoid making the same mistake as me. I can't even find my own adversite that they made while doing a web search. So disappointed at loosing that money :(

Thumbnail of user radleym3
Radley M. – Yodle Rep

A U.,

My name is Radley Moss, Director of Corporate Communications at Yodle. I saw your comment and wanted to reach out to see if you'd be willing to contact me at either rmoss@yodle.com or 212-542-5449 to discuss this further. It's very important to us as a company that our customers get the best possible results and value from working with Yodle, something that we consistently deliver. I'd like to find out more about what happened with your online marketing campaign if you have a spare couple of minutes to talk to or email me.

Best,

Radley

Thumbnail of user rebeccaw15
Florida
1 review
2 helpful votes
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August 8th, 2013

Unlike the various types of advertising we used in the past, yodle tends to give us a more targeted demographic. There’s been an increase in traffic to our website & in phone calls, and an overall increase in appointments generated from yodle.

Thumbnail of user russellc25
Missouri
1 review
0 helpful votes
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February 11th, 2016

Tamika Seda The fabulous person called me today ad did a great job walking me through the awesome website yodle has set up for me. I could not be happier. She was polite well spoken a fellow USAF airman. I honestly wish all the people I have to deal with on phone calls were as well trained and nice as Tamika. I would suggest that you treat her well she is a great representative of your company. Happy customer Russell Chapman

Thumbnail of user davids999
GB
1 review
9 helpful votes
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April 2nd, 2018

Beware when I evenchley found a phone number And wasted 38 minutes and was charged over 9 pounds for the call to find out where my parcel was its a total joke what was being delivered only cost 5 pounds they dont tell you that the phone will cost 45p per minute they are total rip-off never turn up on time and came 4 days later do not use

Thumbnail of user nicks84
California
1 review
0 helpful votes
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February 28th, 2015
Verified purchase

I want thank Jaime for helping me keep growing my business. I asked him about their other services and he was quick to explane what the other services were about, he even told me I qualified for a discounted rate, I had called a couple of weeks ago and customer service who answered gave me a ridiculous amount per month. Thank you again Jaime for being honest and concerned about the client and not the bottom line.

Thumbnail of user guillermoc7
Indiana
1 review
3 helpful votes
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January 20th, 2015
Verified purchase

Yoddle, where do I begin? I was a little apprehensive at first about their services. As a small business person I feel like I spend half the day answering calls from people trying to sell me stuff. When I took Yodles call they were not pushy and just showed me their services and left it at that. Since signing with Yodle I have seen a significant call increase. We use several forms of marketing and Yodle is one of our top producers of call volume. I would highly recommend Yodle for any type of Service Company.

Thumbnail of user christ2591
California
1 review
1 helpful vote
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December 29th, 2014
Verified purchase

Everyone I have spoken to has been extremely helpful. I'm hoping this helps my business grow the way yodle says it can. The dashboard is great and has many functions I find useful. I'm hoping to do business with Yodle long term.

Thumbnail of user colleend3
New York
1 review
1 helpful vote
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January 16th, 2014

We are a Four Seasons Sunrooms franchise that came on board with Yodle about 1 year ago. My experience with working with Meagan Barker as my customer service rep has been amazing. Always there when needed... goes the extra mile and beyond. I haven't really spoke to anyone else because she has been there on all levels. I can only imagine that the whole team is great. I know that with web changes, they've been write on top of things. I would recommend very, very highly!

Thumbnail of user nicholasg8
Washington
1 review
2 helpful votes
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July 15th, 2013

I`ve been a general dentist since 79. My web manager suggested yodle to increase my exposure and improve my new patient numbers. I needed to be more visable on mobile sites and my traditional web page wasn`t doing it.
Since I started using yodle, my call volume has increased significantly. My return on investment is about 2 to 1. We are converting about 10 to 15 % of the calls for office visits. So far we have had much better results than using adwords from google.
I`d give it a try if I were a small business

Thumbnail of user bonniey7
Maryland
1 review
0 helpful votes
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September 28th, 2015
Verified purchase

I Love Yodle. Yodle is very user friendly. The letters they send to potential clients, make you look extremely professional, leaving a positive reflection of you and giving the potential client a good feeling of wanting to do business with you. They walk you through everything and encourage you to work on your site so you can be the best you can be. They are truly focused on you. I look forward to continuing with Yodle for the success of my business. Thank You

Thumbnail of user ahmedk12
Nevada
1 review
1 helpful vote
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June 17th, 2014

Yodle gets a 5 from me just on follow through, we have had them for 6 to 8 weeks and have received at last 4 phones calls in regards to set up, walk through, noticing how much we have used the platform and letting us know where we can improve. Giving us ideas for how to make our platform support us in generating views. THere are some things id like to see, such as the ability to upload videos, but that doesnt take away from there great customer service and excellent product.

Thumbnail of user montgomeryw
Maryland
1 review
1 helpful vote
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May 26th, 2016
Verified purchase

After a walk through with a customer success specialist (Bonnie), I was so surprised to how easy and beneficial Yodle can be by using the tools to push my business. Bonnie was extremely encouraging and helpful. I am excited about using these tools to enhance my business. Thank you!

Thumbnail of user larrya37
California
1 review
2 helpful votes
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March 28th, 2016
Verified purchase

I purchased an existing dry cleaner business that has been in business since 1977. However, the previous owners advertised by word of mouth and never did any real advertising. Most people today have a smart phone some type of smart device to search for the services they are looking for. And being a new business owner I knew that I needed to have a website presents and a way for customers to find me on the internet and on social media. Yodel was able to provide all of those services at a reasonable price and give me the ability to track incoming traffic to website to see how well it's working to help grow my business. There are some limitations to the Yodle website templates but overall I was impressed and please how quickly Yodle was able to get my website up and running. My webiste is new, so I will if hold judgement on how well Yodle can drive traffic to my Urban Cleaners website.

Thumbnail of user rcikb
California
1 review
0 helpful votes
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December 17th, 2014
Verified purchase

I want to applaud Yodle for its customer service. I'm a new customer and have been impressed with the quick response and helpful attitude to all that I have dealt with in setting up my marketing and advertising. Everyone has simply been a pleasure to work with. Thank you.

Thumbnail of user jennab7
Florida
1 review
1 helpful vote
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May 27th, 2014

Personally, I have only been working with Yodle for two months, but the customer service has been wonderful! My representative is friendly and very educated in her field. She is quick to respond to my calls and emails and is always prompt with my requests. I enjoy working with her and encourage others to utilize Yodle for their business as well!

Thumbnail of user bryj
California
1 review
8 helpful votes
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November 16th, 2016

Christinie was so pushy and oversold YODLE I may have signed up but when she pushed and shoved me into a corner I knew something wasnt right. Glad I did my research because you can get way better service for a fraction of the price threw service 3.0... Any way strong arming me for my credit card number is totally ridiculous and bad buisness.

Thumbnail of user timh42
Executive S. – Yodle Rep

Bry,

We're very sorry to hear you had a poor sales experience - would you mind private messaging me details so I can investigate further?

-Mike

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From the business

Yodle helps local businesses to find and keep their customers simply and profitably. Yodle delivers a comprehensive platform that makes online marketing easy, affordable, and transparent for its 50,000+ local business clients. Yodle’s flagship product, Marketing Essentials™, includes a comprehensive desktop, mobile, web and social presence, reviews and offer management, and email campaign automation. Marketing Essentials can be supplemented with Yodle Ads, Yodle’s proprietary and optimized paid search technology.

Yodle has offices in New York, Atlanta, Austin, Charlotte and Scottsdale. Yodle is ranked #9 on the 2014 Forbes list of America’s Most Promising Companies and has won multiple awards for its business growth, job creation, technology innovation, and workplace and culture.

For more information visit www.yodle.com or call us at 877-276-5104.

Company Representative

Thumbnail of user radleym3
Radley M.

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