• Yodle

2018 CUSTOMER CHOICE AWARD

Yodle

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Overview

Yodle has a rating of 4.0 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business, and web presence. Yodle ranks 2nd among Advertising sites.

  • Service
    133
  • Value
    116
  • Quality
    111
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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How would you rate Yodle?
Top Positive Review

“Great for small business”

Sergey K.
5/1/24

My small business was struggling and I knew that I needed to do some marketing and online advertisements, which was an area pretty new to me and didn't know much or very little about it. I have done some FB ads and that's all. But I guess it was not enough. Since I had nothing more to lose I decided to ask for help from professionals. They seemed to know the business pretty well since just after a small research I found them. So they have pretty good marketing which was a good sign in the beginning. I contacted them, we scheduled an online meeting, they gathered all the information they needed about my goals and my business and in a week they came back to me with an offer. I am glad that I accepted that offer even though it looked a bit high price to pay at that time, but it started showing results immediately. Now my customer base has grown significantly. They saved my business I think and I am endlessly grateful for that. I can't recommend them enough!

Top Critical Review

“Total waste”

Ted M.
11/8/15

After 5 months of 1250 per month I received ONE lead (Giving them the benefit of a doubt for one) Yodle is really good at stringing you on for more payments. Every time we called customer service they found something that should be changed to fix the problem. DON'T waste your money. There are legitimate companies out there that will yield results. Clay Blakemore finally called and made more empty promises.

Reviews (1,688)

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Reviews that mention popular keywords

customer service (258) phone number (39) business owner (57) sales rep (36) web presence (30) sales person (18) domain name (12) sales pitch (24)
Thumbnail of user beng77
Kentucky
1 review
6 helpful votes
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November 18th, 2016

This so called business is the worst! PLEASE DO NOT WASTE YOUR MONEY! So here goes, this place called my small business 2 to 3 times a day saying they could increase our customers base. They continued to harass, and was a very, very pushy! They told us nothing but lies to sign on in a contract! They could not even get my business address correct. Once they had us they forgot about us. Could not get anyone from the company to help us, we was pushed under the rug! We received no business calls, except their competition telling us what a bad choice that we made. Boy was they was right! Zero leads I mean zero! This place only cares about their monthly payment that's it! Please save your money!

Thumbnail of user timh42
Executive S. – Yodle Rep

Ben,

It sounds like you had a rough experience all around, and I'm sorry for that! Would you mind sending me your account details via private message so I can attempt to figure out what went wrong?

-Mike

Thumbnail of user nathanm20
Texas
1 review
1 helpful vote
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November 8th, 2012

I’m personally really happy with Yodle. Our law firm in Colorado has been using Yodle for most of this year and we’ve already secured about 100 new family law clients from online marketing. We’ve had great value for our money.

Thumbnail of user thomasc44
Florida
1 review
2 helpful votes
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August 27th, 2013

Yodle works. I’ve had excellent results. One sale by itself that I got through yodle could pay for my yodle service for years! We were able to gear our advertising to one particular segment and it really gave us an opportunity to target that one type of customer we wanted. It also helps that I can go back and listen to the phone calls. I can critique what was going on in the conversation and learn from it.

Thumbnail of user calb28
California
1 review
9 helpful votes
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July 18th, 2014

Scam, please don't waste your money on this company, Just finish my 3 month try out and it got me 4 lead for $1500 and I make $450 in total sale, really bad on creating your web site, they call and call for you to sign and after they had collect the money it is hard to find them. I was never able to find my company ads in any internet site, for the price you are better going and advertise direct with google.

Thumbnail of user radleym3
Radley M. – Yodle Rep

Hi Cal – I’m sorry to hear about your experience with Yodle. We pride ourselves in delivering strong results through our optimized algorithms, a great website that is setup for conversion, and quality service to all of our customers, and I’m very disappointed that this didn’t happen for you. If you have some time, would you mind contacting me at 212-542-5449 or rmoss@yodle.com? I’d like to look in to this so that we can address any issues moving forward.

Thank you,
Radley Moss, Director of Corporate Communications

Thumbnail of user dh99
New York
1 review
1 helpful vote
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June 23rd, 2014

I signed up with Yodle in February and was told by my sales rep that I should give it about 3 months to really take off. The first three months were very slow but almost immediately after that time, my business took off! And then by June 1st, my business and client base has increased by 20% almost overnight! Although it is pricey for a smaller business, it is WELL worth the investment. My account manager is Liz, and she is amazing!

Thumbnail of user jakes37
Connecticut
1 review
1 helpful vote
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December 10th, 2013

Yodle.com is an awesome sight to give your business a head start. My company started using them in 2013 and we have been more than satisfied. With Yodle.com we would get up to three calls a day compared to one call a week with out them. In the past 150 days that we have been utilizing Yodle, we have received over 100 leads in which we are able to capitalize on and raise our sales. Thank you Yodle!

Thumbnail of user davidk67
New York
1 review
2 helpful votes
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November 22nd, 2013

I have been using this service for almost 90 days and will be renewing again, and again. Feel free to call Tyler Kaufman and he will take care of you. Plus Meredith Jones is fantastic... tell her I said hello...

Thumbnail of user cobyy
California
1 review
14 helpful votes
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May 12th, 2012

A telemarketing sales guy went over the product online, he was one of those top closer after I told I have tried similar services and it did not work for my services in my region, he could not take no for an answer. Finally after 30 minutes I asked him to send me his contact information and some of the presentation material for me to review before making a decision on a $2,000/month contract but he refused and said "the ONLY thing I can send you is contract for you to sign". That was when I hung up on him! Stay away big scam!

Thumbnail of user susanb30
Florida
1 review
2 helpful votes
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August 26th, 2013

We’re a small business that doesn’t have the luxury of spending a lot on advertising. We NEED it to work for us and yodle does that. No question about it-yodle paid for itself. We were mostly known for facials and peels so we wanted to broaden our market. Our yodle rep helped us focus our campaign on our laser hair removal service & it’s helped us move us higher up in ranking for laser hair removal. I also love that I can monitor all calls. I have a log of who called and what they wanted so I can even follow up with potential clients if I didn’t get them the first time.

Thumbnail of user berlonw
Illinois
1 review
0 helpful votes
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April 29th, 2016
Verified purchase

The way Yodle has combined all the aspects of web development and contact management together is awesome. The dashboard they have put together makes the whole process streamlined and so, so simple. If i had to do this in my office with staff, it would take more than one person and many hours a week to get this type of reaction to my web presence. They really have thought of everything. I am very glad I am a client of Yodle and will be for a long time.

Thumbnail of user williamp43
North Carolina
1 review
1 helpful vote
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February 25th, 2014

Scott has been working very hard to make us happy. Follow up is outstanding. We have only be active for less than a month and the phone traffic has already picked up. We love the notification we get when a call comes from Yodle. So easy to track the calls and the customer gets that message before we answer that this call will be recorded. This helps our image. I can't wait to see the success we will have after another month. I will keep posting our progress

Thumbnail of user sandrac36
Hawaii
1 review
1 helpful vote
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January 30th, 2015
Verified purchase

I signed up with Yodle & it's the best business decision I've made. Everyone at Yodle are very professional & are committed to making your website accessible & successful. I want to say a very special thanks to Chuck Ashley from the Yodle team for going above & beyond his duties to help me out. Your website is easy to navigate so you don't have to be a computer geek. I recommend using Yodle
If you're serious about your business. I give Yodle a ***** (5 star rating).

Thumbnail of user markw72
California
1 review
2 helpful votes
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August 22nd, 2013

I never had a website before yodle. They set it all up for me then changed it to suit me. My business has increased significantly. They were too expensive for me to join so they lowered their rates to make it affordable. I was skeptical at first, then the day my site launched I received my first call. I expect to get calls now that I would not have received otherwise. Great customer service. Many of my new clients tell me how they are impressed by my site.

Thumbnail of user robertd143
California
1 review
0 helpful votes
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September 16th, 2015
Verified purchase

Roy, Omar and Erik have been the easiest people to work with. Usually when a company is trying to get you to advertise with them, they're persistent and annoying with their calls. These guys were very understanding, patient, and very professional and friendly. I highly recommend these guys if you're interested in advertising your business. Easy, affordable and fast.

Service
Value
Thumbnail of user danap25
Georgia
1 review
4 helpful votes
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May 4th, 2016

Starting a new in real estate so I wanted to get my name out as wide and efficiently as possible. The customer service is super nice but they just keep saying the same things about it takes time and the first 3 months you won't see results and on and on.
The end of the day I thing there are a number of more targeted ways to get your name out than to have a company like this broadcast your name into a bunch of useless and irrelevant websites. I will try someone that is more in line with getting actual business. Lesson learned I burned 6 months of time and 6 months of subscription for ZERO return. No calls, no business, no nothing!

Thumbnail of user ginab43
Gina B. – Yodle Rep

Hi Dana – I’m sorry to hear you didn’t have more success with Yodle. I appreciate you taking the time to share your feedback and I will be sure to pass it along to our senior management. If you have any additional details to share, please don’t hesitate to reach out to me at 646-768-3690 or gina.balistreri@yodle.com. Thanks, GB.

Thumbnail of user ronnies19
California
1 review
0 helpful votes
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July 16th, 2015
Verified purchase

My supporter was Dawn and she clearly explain the process I got myself into. And I'm excited to continue on due to her explanations and descriptions of my dashboard capabilities. Recommend this to all business owners who know how to run a business but not knowing the best online marketing technique. Leave that to the experts who been around the block a few times.

Thumbnail of user nicks60
California
1 review
1 helpful vote
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February 19th, 2014

It was the most tremendous online experience that I have ever had. The showed me the objective on what they were going to try to accomplish. Modified my website within 3 days. I had 10 sales within 4 days later that pays for the service for the next 1 yr. By itself. Highly Recommend this team and process, very large bang for the buck!

Thumbnail of user anthonyz4
South Carolina
1 review
1 helpful vote
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June 2nd, 2014

This has been a fantastic company to work with. I used them in the past and because they did such a great job I had to come back. My call volume is up about 40% from my last ppc provider and they are probably the one of the largest. Yodle has worked with me and we are continually improving our leads. I would recommend them again, again, and again. Diana is my account rep and she has done a fantastic job with my account and delivers awesome service.

Thumbnail of user stevenm97
Connecticut
1 review
1 helpful vote
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April 1st, 2015
Verified purchase

Yodle has excellent customer service that takes the initiative to reach out to you in addition to being willing to answer efficiently when you call them. Their services are very affordable and the control I have through my personal Dashboard is great. I am very pleased so far and just wish I had found them sooner!

Thumbnail of user christianr17
Arkansas
1 review
2 helpful votes
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September 4th, 2013

In just my first week with yodle I saw results that I had waited a month to get with another online advertising agent I used. The yodle team is great at following up with me, which I never got with the other service. They also help by making suggestions on how to increase my market share.

Thumbnail of user ashleyc33
California
1 review
2 helpful votes
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August 14th, 2013

Since we partnered with yodle we’ve seen a boost in calls and clients. The biggest benefit to us is being able to monitor our calls with yodle’s dashboard. No other SEO service offered that to us so we had no way of knowing if calls were coming through their services. With yodle, I can statistically monitor what calls and business is coming from them. Overall it’s been the best investment for the company.

Thumbnail of user andyt17
Illinois
1 review
2 helpful votes
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April 17th, 2015
Verified purchase

We were using word of mouth advertising but decided to give yodle a try.
Its the best Investment we have ever made. Within the first month it has paid for the first 90 days. We anticipate double the sales volume this summer.
And the customer support is fantastic.
Thanks Yodle

Thumbnail of user teriy3
California
1 review
13 helpful votes
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February 9th, 2016
Verified purchase

My start with Yodle was a bit rough. But they have more than made up for that in my book! The customer service is outstanding! They make it personal, and all about me and my business! They have provided customized and individual attention, so that I could really learn how to make the most of their tools. The best part is that I am seeing the difference, and my business is being "noticed" by Google! Thank you to everyone at Yodle!

Thumbnail of user emilya17
Tennessee
1 review
1 helpful vote
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May 28th, 2014

Yodle works with all of our 300+ franchises, which is a lot to handle. They send the best results to us locally and 95% of the time they are geared towards our local franchise. We have seen a huge increase in calls, since they took over our website as well as keeping the cost per call down. Diana is my rep and she is amazing, very prompt with calls or emails and extremely helpful. Overall we are very pleased with Yodle.

Thumbnail of user jynellb
Illinois
1 review
0 helpful votes
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December 17th, 2014
Verified purchase

Jeffrey (Scott) Sparks, Loyalty Manager, for our sponsored ads campaign is extremely knowledgeable in the social media industry. My business is fortunate to have such a talented and skilled individual handling our affairs. I commend Yodle for employing Scott. It is rare to find a person of Scott's background in the marketplace today.

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From the business

Yodle helps local businesses to find and keep their customers simply and profitably. Yodle delivers a comprehensive platform that makes online marketing easy, affordable, and transparent for its 50,000+ local business clients. Yodle’s flagship product, Marketing Essentials™, includes a comprehensive desktop, mobile, web and social presence, reviews and offer management, and email campaign automation. Marketing Essentials can be supplemented with Yodle Ads, Yodle’s proprietary and optimized paid search technology.

Yodle has offices in New York, Atlanta, Austin, Charlotte and Scottsdale. Yodle is ranked #9 on the 2014 Forbes list of America’s Most Promising Companies and has won multiple awards for its business growth, job creation, technology innovation, and workplace and culture.

For more information visit www.yodle.com or call us at 877-276-5104.

Company Representative

Thumbnail of user radleym3
Radley M.

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