Yodle

YODLE, INC. = KISS OF DEATH. STAY AWAY BECAUSE YODLE IS A (LEGAL?) SCAM. BEEN BURNED LIKE SO MANY OTHER PEOPLE? TAKE ACTION:

ONLINE, CHECK W/ YOUR SECRETARY OF STATE, AGENT FOR SERVICE OF PROCESS AND SUE YODLE IN SMALL CLAIMS LOCALLY.

IN CALIFORNIA YODLE'S AGENT IS: C T CORPORATION SYSTEM, 818 W. SEVENTH ST., LOS ANGELES, CA *******.

ALSO, FILE BETTER BUSINESS BUREAU COMPLAINTS AT:
https://www.bbb.org/consumer-complaints/file-a-complaint/get-started

NEXT, FILE A COMPLAINT WITH THE CONSUMER PROTECTION DIVISION OF YOUR STATE'S ATTORNEY GENERAL OFFICE (or whatever your state calls it).

BEFORE YOU TERMINATE YOUR ACCOUNT, BE SURE TO PRINT OUT EVERY SINGLE PAGE FROM YOU YODLE WEBSITE/PROFILE. SUBMIT A COPY WITH EACH COMPLAINT YOU FILE.

GOOD LUCK.

Awesome support team that makes it easy to do business. Prompt response/knowledgeable staff/and ease of use dashboard I think I will be with them for a while. Thanx Yodle

Waste of time. I paid over $1000 for an online presence that they said would would help drive my real estate business. Didn't have a single customer contact me. Wish I hadn't wasted the money.

Yodle's customer service is excellent. They take their time in explaining how their site works and I look forward to receiving alot of business through them.

Yodle's sales team was extremely confident that their SEO would generate clients for my business. They said that over 85% of their customers are repeat buyers and that they individually picked my business (they cold-called my phone) as a candidate they believed could benefit from their SEO. Their entire sales pitch revolved around generating leads for me. However, their SEO was unable to assist my business in generating any initial customer contact. Not one time in 90 days did Yodle's software create any market awareness for my business. At the end of 90 days I begged for a refund but they denied me one because they said that they never guaranteed any market awareness or initial customer contact. They only guaranteed ranking. Eventually, after enough begging, Yodle offered me a refund - which was nice of them. Their customer service was excellent throughout the process, even when I showed frustrations. Ultimately, Yodle offers a web ranking and landing pages for businesses who do not already have a sophisticated online presence. If you already have invested heavily in a website then Yodle is probably not the right company for you to add-on. But if you need to get your online business listing off the ground, Yodle will work for many practical skill-based businesses. If you work in a "creative" business such as media creation then Yodle's stock landing-pages will not have enough customization options for you to make your web presence memorable.

Do not do business with them. Ripe off. How there isnt a class action suit against yodle yet is beyond me. Its no better than a Ponzi scheme Imo. They convinced me with their presentation leading me to believe theyre going to get me listed highly on Google. I get no better than 4th page when I search relevant keywords. Typically I review investments like this before buying but I was pressed for time when they put on the hard sale with the old this is the last day of this special price line lmfao., I cant believe I fell for it. Almost 3 months in and 1200 later, not a single lead. I emailed them to cancel my service and if Im billed next month I will file a bbb complaint. Im afraid theyll charge my account anyway so I think Ill talk to my bank about closing my account and reopening another so they cant. Stay away

My Physical Therapy business has used yodle for the last two months. This is what we have found:

The benefits we were sold on were a mobile web page being designed and ad placement in search engines designed to drive traffic to our company. Yodle did deliver on this... at a very affordable price.

At first, we were surprised at how much traffic they captured in a short time. They will link you company profile to your new mobile site, so be prepared that your organic ranking from your original web page may fall slightly in the first week or two.

We are now getting a steady stream of calls from both organic leads and paid ads. The bigger problem now is converting those calls to apppointments as we have traditionally had only "easier" type calls in the past. So if this is your case, be prepared with a receptionist training program to handle your new "toe in the water" type call... it's ultimately what we have done.

2 bonus features I was not of during the sales process with yodle:

1. All calls generated via their mobile page are recorded... this alone was worth it to us and allowed us to quickly recoup our costs (in less than 2 weeks).
2. A robust template of over 3,000 search words/tags shows us exactly where our traffic is coming from... extremely helpful and essentially free survey and market research for our other marketing items.

Hope this helps,

Chad Madden,

Madden Physical Therapy

We signed up for Yodle 7 months ago. We have received nothing but sales calls from companies trying to set us up with the same service. When I told Yodle reps this they just pushed t hat off as 'it happens '. We received no leads and it was a major waste of our money. When calls did come in from Yodle they were always some errant number. I screen calls so if I don't recognize a number you get my vm. Consequently they never heard back from me. When I would call them all I received was a message. I have no time for games. If you are such a big company you can afford workers. Answer your phone!

I also was overcharged. I was told I had 6 months of service for $600 then $100 a month after that. I did not receive but 5 months of initial service prior to the additional monthly fee. Finally my bank sent me a new credit card because of the Target disaster with stolen data. So when they tried to run the card again it was declined. Now they have cut off our services. Thank goodness. Glad that is over. I own a small business and we will look for a replacement company to work with that is local and hands on moving forward. I want someone I can meet and interact with in person and who can know something about our comoany.

Do not even give this company one second of your time! They tell you everything you want to hear but deliver Nothing except recurring charges on your card. I had to change my account to stop the charges. After 60 Days I could not find my company on ANY searches using all of the information and keywords they collected in the lengthy setup call. We spoke to 5 different people at Yodle and all of them said something different. It then became clear that they don't actually offer a service! The last woman we spoke with cancelled us after she could not help us with the fact that their antiquated system could not have an iPhone photo uploaded due to the fact that it had too much resolution. They have no pictures that even depict a carpet cleaning service. Our logo could not be uploaded because of problems with their site that after 3 hours on the phone could not be solved. After the $#*! cancelled us by email, they simply kept our $800 with no offer to refund anything and they will not return calls or emails! I would not believe ANY reviews that give Yodle anything above a scam! I must question the 5 star reviews on sitejabber. I sincerely hope that Yodle cashes out my $800 in pennies and feeds them to their employees until they all $#*!ing die! The world would be a better place without this criminal enterprise.

After a high pressure sales pitch I relented and signed up. In this process I was required to turn over my google+ page to them. After 3 months I decided I wanted to control my online presence myself and we parted ways. I have repeatedly asked them to either delete my google+ page or turn managership over back to me. It has been about a month and they have done neither. DO NOT SIGN OVER YOUR BUSINESS GOOGLE PLUS PAGE TO THESE GUYS!

The service people were great! Listening to phone calls and reviewing with staff was great. Unfortunately, the leads simply didn't materialize, and at that cost I'd expect better results.

Bad.

They sold me 3 websites in three different areas. They told me "they don't have to look good, they just have to get people to call you." OK, well then I didn't get the calls or the emails coming in.

As a result I tried to cancel their services. They kept me on the phone for 45 minutes trying to talk me into "giving them another chance." I told them "no." and that I would be getting another company on board to take over the domain names.

I sent an email requesting the domain name transfer. The following week I get a response phone call saying that they are going to sell me my domain names for $199 each. "What?! They are my domain names and you were the ones that told me I needed three, which by the way didn't work. Now you are holding them ransom?!" Apparently, yes.

Stay away from this company, please.

There are a few companies that promise on what they deliver; there are several companies that will promise you the moon and then graciously bow out when they can't deliver. And then there is Yodle that breaks promises and adds insult to injury.

Dawn has been very informative and made my account set up painless and easy... like a fresh hot cup of dark roasted coffee with flavored cream and sweetener.

We Have Had Our Business With Then For Well Over 9 Months And NOT ONE PHONE CALL! The Only Phone Calls That We Do Get Are From Services Trying To SELL US SOMETHING! Don't Waste Your Money! We Are Well Past Black Friday And Not One Inquiry.

Ive been working with yodle for a few months and they rock. Of course it helps that I also know whats going to work in advance. Ive been in business for 6 years already so I already know how to advertise just fine on my own, I'm just done doing everything myself. Every advertiser that calls seems to think they are the best thing on earth for my business and that's what you can expect and its 90% not true. I knew if Yodle could actually come through on half what they promised that they would be the best advertiser ever. Ive had to help allot with getting the content correct and other little things but that's what I expected and I've had nothing but best efforts and great attitudes from their staff. No marketing company knows my business or market like I do. If you chose Yodle or any other firm and sit around waiting you will get nothing! In the first 3 months we got 600+ phone calls. Yodle and me make the best team Ive ever had and Ive tried allot more things than most business. The majority of business will fail in 5 years. Yodle Isnt going to prevent losers from losing, but its going to make winners destroy the competition.

I spoke with Miles and she was wonderful, experienced and very professional also helped me a great deal because I'm a novice at all of this new on line Ad's
She said she would also send me in an e-mail all the information she gave me so I would be able to play with it and learn how to use your service.

Managing 3 different Miracle-Ear clinics in San Diego we knew we were going to need some assistance tracking our call sources from the ongoing marketing supplies that we provide on a regular basis. Our business needed a service that was organized, dedicated in helping us grow and not only taking care of our needs, but our potential customers needs as well. Ive seen a lot of positive results using the Yodle database since we started doing business with them. There have been quite a few changes within the Yodle dashboard in the last few months, but weve only seen it as a positive change. A change for the better only proves that Yodle is committed to help small businesses succeed just like ours. The site looks fresh, up to date, and its user friendly. Our favorite part about Yodle is that it has been developed to make it very easy to track calls, rate those calls, seek summary referrals, and analyze our Ad statistics throughout the year. It also has been very beneficial to have an associate answer any missed calls during after-hours and assure they will receive a call back as soon as possible during working hours. Customer service is very important to us and with the help of Yodle and their associates professionalism it has only bettered our own front office assistants performance and improved our customer satisfactory.

I don't know how well this will work but getting the account set up was easy. I was walked through step by step by a knowledgeable person who answered most of my questions before I even asked.

Over 50% of our calls come from yodle. The website is how people are finding us and that's helpful to know in our line of business. Their customer service is the best around.

Fantastic service any questions answered right there and then! I recommend Yodle to anyone who needs to pick up business in the area. Customer service is always friendly and helpful anytime I call.

I was skeptical at the beginning but now I’m realizing what a powerful tool yodle is. Just today I received 3 very good leads. I’m very pleased by what I’ve seen so far.

Ryan Newland and the others at Yodle are so informative and helpful. I want to say thank you for everything. (And with all your help, the phones are ringing like crazy!) Thanks again

Within the first 2 weeks I got calls through yodle and at the end of the first month-yodle paid for itself. I’m very impressed with my results. It’s really been working for us.