• Green Pal Lawn Care

Green Pal Lawn Care

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Overview

Green Pal Lawn Care has a rating of 3.4 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Green Pal Lawn Care most frequently mention lawn care, and great job. Green Pal Lawn Care ranks 143rd among Home Shopping sites.

  • Service
    22
  • Value
    23
  • Shipping
    14
  • Returns
    14
  • Quality
    21
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
4
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How would you rate Green Pal Lawn Care?
Top Positive Review

“Very pleased”

Karun m.
12/14/19

Very pleased with my service. Our techs are great, very professional, knowledgeable and hard working. Our backyard gates are never left open, so I have no worries about our dogs getting out. Our lawn looks better than it ever has In the last 2 years we have lived at this house.

Top Critical Review

“NOT DEPENDABLE!”

Kathy D.
5/19/22

I used Shawn's lawn care thru green pal. Can't deal with someone that doesn't show up. Today he said he was on his way at 11.30 and never showed up. He is 4 days late and now I have to pay extra to get it back in shape. It's not Green Pals fault. They just have someone who is not dependable and doesn't care how he leaves the yard.

Reviews (104)

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Reviews that mention popular keywords

lawn service (6) great service (5)
Thumbnail of user saraha758
1 review
0 helpful votes
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January 28th, 2020

Highly recommend this website, it's a great way to get multiple prices fast without having to call a bunch of lawn guys nearby

Thumbnail of user bradleyb479
Bradley B. – Green Pal Lawn Care Rep

Hey Sarah! Thank you so much for the positive review and for recommending GreenPal. We're thrilled to hear that our website provided you with a solid service for your lawnmowing, landscaping maintenance, grass cutting, and yard maintenance needs. We understand the hassle of calling multiple lawn guys, so we're glad our platform made it fast and convenient to receive multiple prices. We appreciate your support and if you ever need any further assistance, don't hesitate to reach out. Thanks again!

Thumbnail of user steveg961
1 review
0 helpful votes
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May 16th, 2020

Justin. Josh and Richard are all friendly, knowledgeable, and efficient workers. They all inform me of what They have done and what needs to be done.

Thumbnail of user bradleyb479
Bradley B. – Green Pal Lawn Care Rep

Dear Steve G.,

Thank you for your kind review! We're thrilled to hear that Justin, Josh, and Richard have provided you with great services. Their friendliness, knowledge, and efficiency are qualities we value in our team. We appreciate that they keep you informed about their work and any additional tasks that may be required. Thank you for trusting GreenPal for your lawnmowing, landscaping maintenance, grass cutting, and yard maintenance needs. We look forward to continuing to serve you.

Thumbnail of user alyssumr
1 review
0 helpful votes
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July 28th, 2021

Since i have Green Pal Lawn Care app i am now tention free because all my problems have been solved by thi marvellous app. Regards.

Thumbnail of user bradleyb479
Bradley B. – Green Pal Lawn Care Rep

Dear Alyssum,

Thank you so much for leaving us a positive review! We're thrilled to hear that the GreenPal Lawn Care app has brought you peace of mind and solved all your lawn care problems. Our mission is to provide top-notch lawnmowing, landscaping maintenance, grass cutting, and yard maintenance services to make your life easier. We truly appreciate your support and look forward to continuing to serve you with our marvelous app!

Thumbnail of user cheryls689
2 reviews
1 helpful vote
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September 9th, 2020

I am s single woman who is away from home quite a bit. I contracted with GreenPal and was assigned a contractor. He came and mowed, all was good... then he started cancelling or not showing to the point code enforcement came more than once while I was out of town. I am very fortunate that I did not get fined. He told me he could have cited me at least 5 times. I contacted the gentleman trying to provide every opportunity for success, he indicated he knew he had got over his head but he would like to continue (I gave him more than one out) I tried to tip him, communicate with him anything to incentivize hime to show. The last straw was code enforcement knocking at my door yet again, as he canceled my appointment for the next day. I contacted him yet again and he said he was canceling everyone. Not sure if it is true, but the frustrating thing is GreenPal limits how many times you can change vendors? So if you are unhappy, you only get a second try and there is no way that I could find to actually communicate with a person outside of your mower. I have not interest in being restricted by bad service. If you have more than 2 vendors, it limits you. Clearly they do not want business. I have had one vendor in about 4-5 months and my account says I can only try one more this year. Not sure this model is effective. Some people do like it and I am glad it works for them, but it did not work for me... oh, additionally they penalize you if the grass is too tall, but it is tall because the mower did not show up when agreed upon, again, not my fault. My mower did not charge extra but if I switch it indicates I will get a surcharge. I ordered a mower, I will do it for myself, not worth the hassle and lack of dependability. They should vet and review their contractors for satisfaction and cut them off if too many complaints. Very one sided that I have found.

Service
Value
Quality
Thumbnail of user bradleyb479
Bradley B. – Green Pal Lawn Care Rep

Hi Cheryl S., we apologize for the inconvenience and frustration you experienced with our service. We understand your concerns regarding the contractor's reliability and the limitations in vendor changes. We take your feedback seriously and would like to address this issue. Please reach out to us via email at team@yourgreenpal.com so that we can assist you personally and find a satisfactory solution. We appreciate your feedback and value your satisfaction as our customer. Thank you for bringing this to our attention.

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From the business

Business Description:
GreenPal is a leading provider of lawn care and landscaping services, dedicated to delivering exceptional results to homeowners. With a focus on professionalism, efficiency, and customer satisfaction, GreenPal offers a wide range of specialized services tailored to meet the unique needs of each client. From regular lawnmowing and landscaping maintenance to grass cutting and yard care, their team of experienced professionals ensures your outdoor space always looks its best. With a commitment to quality and attention to detail, GreenPal takes pride in transforming ordinary yards into stunning outdoor retreats—Trust GreenPal for all your lawn and landscaping needs.

Specialties:

1. Lawnmowing: GreenPal specializes in professional and efficient lawnmowing services to keep your lawn neat and well-maintained.

2. Landscaping Maintenance: They offer comprehensive landscaping maintenance services, including trimming, edging, and weed control, to enhance the overall appearance of your outdoor space.

3. Grass Cutting: GreenPal's skilled team provides expert grass-cutting services, ensuring a clean and even cut for a healthier and more attractive lawn.

4. Yard Maintenance: From fertilization and aeration to pest control and seasonal cleanups, GreenPal offers comprehensive yard maintenance services to keep your outdoor space in top condition.

Business History

GreenPal was founded in April 2012 with a mission to revolutionize the lawn care and landscaping industry by connecting homeowners with reliable and professional service providers. The company's founder, Bryan M. Clayton, identified the need for a convenient and efficient platform that would simplify the process of finding and hiring lawn care professionals.

Since its inception, GreenPal has experienced rapid growth and success, expanding its services to numerous cities and regions across the country. By leveraging technology and a user-friendly mobile app, GreenPal has made it effortless for homeowners to connect with qualified service providers in their area.

GreenPal's commitment to excellence and customer satisfaction has earned them a reputation as a trusted platform for homeowners seeking high-quality lawn care services. They prioritize reliability, professionalism, and efficiency in all aspects of their operations.

Over the years, GreenPal has built a network of skilled and experienced lawn care professionals who undergo thorough screening and background checks. This ensures that homeowners receive top-notch service and can trust the providers working on their properties.

Today, GreenPal continues to innovate and improve its platform, incorporating user feedback and implementing new features to enhance the customer experience. With a focus on convenience, reliability, and outstanding results, GreenPal is dedicated to helping homeowners achieve beautiful and well-maintained outdoor spaces without the hassle of traditional search methods.

As GreenPal looks towards the future, they remain committed to its core values, striving to be the go-to platform for homeowners and service providers alike.

Company Representative

Thumbnail of user bradleyb479
Bradley B.

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