I fell in love with my dress at first sight. The design and quality are top-notch.
The elegant designs this company offers are hard to find elsewhere. Highly recommend.
Bought a dress for date night, and it was perfect. Love the romantic vibe.
I'm so happy with my purchase. The dress is beautiful, and it arrived quickly.
The delivery was reliable and on time. I'm very pleased with their service.
The dress I bought is so flattering on my body type. Love their inclusive sizing.
The embroidery on my dress was so beautiful. It really added to the overall look of the dress.
Very good, dress arrived in expected time. Looks even better in person!
From the dress to the customer service, everything has been great.
Every aspect of my dress is stunning. The craftsmanship is top-notch.
Dear Cindy,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Zapaka again soon for all our latest deals.
Many thanks,
Zapaka Customer Service Center
The website was easy to navigate, and the checkout process was smooth. I'm very satisfied!
Dear customers,
Thank you very much for being part of Zapaka! We appreciate your business and hope to serve you again soon!
Best Regards,
Zapaka Customer Care
I've returned the items a month ago and STILL HAVENT GOT MY €140 BACK. NO ONE REPLIES OR TAKE RESPONSABILITY. DONT BUY FROM THESE PEOPLE
Dear Customer,
We would really like to help, but we found out you left this review without any order number.
We feel sorry for that. Pls feel free to contact us and provide your order number?Our email address is service@zapaka.com.
For us it's important to assist you and solve your problem. Thank you.
Kind regards,
Zapaka Customer Care
Very happy with the dresses. The sizes were perfect. Easy company to work with.
Love doing business... great service, great dresses and delivery times
Dear Leisa S.,
Thank you for taking the time to write your review. We at Zapaka really appreciate this.
Best Regards,
Zapaka Customer Service Center
The dress is absolutely amazing the price, style and fit is the best! Love the dress!
Very good dresses made of high quality fabric. Need to wait for tailoring but worth it l.
Hello,
Thank you for taking the time to share your feedback! At Zapaka, we really do pride ourselves on quality and service, so we love to hear comments like yours! We truly appreciate your review. Let us know if we can ever assist you with anything! :)
Have a great day! XOXO
Suprisingly fast delivery and product was as on picture
Dear,
Thank you for your kind review of Zapaka. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Zapaka.com soon!
Best regards,
Zapaka Customer Service Center
No problems with anything. Good service, value for money.
Dear,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Zapaka again soon for all our latest deals.
Many thanks,
Zapaka Customer Service Center
I found my ideal dress without any hassle. Can't wait to wear it!
Dear Pamela,
Thank you very much for being part of Zapaka! We appreciate your business and hope to serve you again soon!
Best Regards,
Zapaka Customer Care
Never thought I'd find the perfect dress online, but I did! Thank you!
Dear Kristin,
Thank you for sharing your experience with us.
We appreciate that you have acknowledge our hard work in giving our customers the best shopping experience possible.
We look forward to seeing you on Zapaka again soon.
Zapaka Customer Service Center
Overview
Zapaka has a rating of 2.3 stars from 517 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zapaka most frequently mention customer service, order number and return policy. Zapaka ranks 7th among Vintage Clothing sites.
Our office is located in Hong Kong and our factory is in China mainland where the products will be sent from. As one of the leading online suppliers of dresses and accessories, our products have enjoyed great popularity throughout the world. Each of our products is made strictly according to the pictures and with high quality. And the finished products will go through a series of inspections before they are sent to you. You can rest assured about that.
Business History
2002: We set up our own factory and the workshop. Since the establishment of our company, we’ve been dedicated on the research and production of women's wear and other accessories, shoes, bags and other fashion items.
2018: After the 16 years’ exploration, we have finally created our own complete research system, production system, quality management system and customer after-service system. We mainly produce vintage dresses, lace dresses, wedding gowns, special event dresses, wedding party dresses, and accessories. Most of them are sold to the European and American high-end market. Customers can browse the vast online selection and choose their favorite dresses with great satisfaction. Zapaka prides itself on exceptional customer service, high quality and affordable prices.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Customer,
Thank you for your review! Zapaka will keep make improvement with our products and service. Hope you enjoy the shopping:)
Best Regards,
Zapaka Customer Care