logo
logo
Zara
Write a Review
SmartCustomer Discovery Platform
Clothing & Fashion/General Apparel

Zara

Is this your business?
casual, preppy, streetwear, general men, womenAge 19-25, 26-45 $$
Write a Review

About the Business

Zara, a leading global fashion company under Inditex, prioritizes the customer in its unique business model, which encompasses design, production, distribution, and sales through a vast retail network.

zara.com
+1 855-635-9272
Spain
Zara is part of Inditex
Founded in 1975
Clothing item from ZaraFashion apparel by ZaraMerchandise from Zara clothing lineZara fashion product

Business Highlights

General

Parent Company: Inditex
Year Founded: 1975
Target Gender: men, women

Shipping

Shipping Cost: $6.95
Free Shipping: sometimes
Free Shipping Detail: for orders over $75

Returns

Return Policy: not free
Return Instructions: the items need to be in their original condition and with all their labels.
Return Cost: $4.95 return fee

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: Used Clothing Donation Programme
Responsible Materials: recycled, organic

Product

Style: casual, preppy, streetwear, general
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL), Women's (2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: chat, phone, facebook, instagram, twitter
Support Phone: +1 855-635-9272

Payment Options

Payment Methods: card payments, financing, Apple Pay, Paypal
Buy Now Pay Later: Afterpay

Similar Brands to Consider

Forest Ink

0.0
grunge & punk, streetwear

Princess Polly

0.0
casual, bohemian, preppy

HUE

0.0
casual, lounge

Lulu's

3.7
chic, professional, evening & party, general

PacSun

1.3
casual, classic, minimalist

Under Armour

1.3
active, casual

Weatherpoof Vintage

0.0
americana, casual, vintage & retro, classic

Peau de Loup

0.0
casual, formal, minimalist

Foxblood

0.0
casual, grunge & punk

Huk

0.0
active, casual

Pact

3.2
casual, minimalist, lounge

PinkBlush

3.1
casual, chic
How would you rate Zara?
grey star
grey star
grey star
grey star
grey star
Karina M.
Pennsylvania
1 review
0 helpful votes
Follow Karina M.
Unfollow Karina M.
Send Message
Share Review
Report Review
Devolución
October 20, 2016

Hice una compra en Zara. Es de $145 dólares. Pero me di cuanta minutos después que era muy caro y regrese todo pague con targeta Visa mire mi cuenta el día siguiente y no me depositaron nada llame todos los días me decían que espere CIEMPRE que llamaba llevo 20 días esperando y todavía no me devuelven mí dinero no lo recomiendo ciento que me robaron mi dinero nunca apareció en mi cuenta no recomiendo comprar en Zara pésimo

Date of experience: October 20, 2016
Super M.
BN
1 review
0 helpful votes
Follow Super M.
Unfollow Super M.
Send Message
Share Review
Report Review
Genocide
December 10, 2023

Zara supports genocide & k!lling children
Zionist madafakaaaaa bichhhhhhh madafffakkaaaaaaa bich bich dildo bich bich

Date of experience: December 10, 2023
Alban G.
Poland
1 review
0 helpful votes
Follow Alban G.
Unfollow Alban G.
Send Message
Share Review
Report Review
Zamówiłem wodę toaletową
January 9, 2024

Zamówiłem wodę toaletową, dostarczyli uszkodzony produkt. Jestem rozczarowany obsługą, napisałem do supportu, nikt nie odpowiedział

Date of experience: January 9, 2024
Johan A.
Belgium
1 review
0 helpful votes
Follow Johan A.
Unfollow Johan A.
Send Message
Share Review
Report Review
Shame on you
December 11, 2023

Hun laatste campagne heeft mij besloten nooit meer wat aan te schaffen bij Zara. ZARA STAAT VOOR DUIVELS!

Date of experience: December 11, 2023
Mariam M.
Germany
1 review
0 helpful votes
Follow Mariam M.
Unfollow Mariam M.
Send Message
Share Review
Report Review
قاطعوا زارا حتى تسحب وكالتها من ذاك المتطرف
October 23, 2022

قاطعوا زارا،قاطعوا زارا،قاطعوا زارا،قاطعوا زارا،قاطعوا زاراقاطعوا زارا الى ان تسحب دعمها للمتطرفين

Date of experience: October 23, 2022
45 reviews are not recommended

Overview

Zara has a rating of 1.6 stars from 1,080 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zara most frequently mention customer service, return policy and credit card. Zara ranks 374th among General Apparel sites.

service
291
value
265
shipping
233
returns
261
quality
255
+166

Social Media

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
To learn more about reviews and trust on sitejabber.com, visit our FAQ and about us
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

See reviews as you browse!
Get the Chrome Extension.

Have a question about Zara?