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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Perfect Christmas gift for my hubby. Pictures of him and our grandsons. Pillow turned out beautiful. Colors are vibrant and very clear. I would order from Zazzle again!
Ordered different item before and liked it. Thought I would give it another go.
Date of experience: August 11, 2022
In the last two months I've ordered Save the Date and Wedding invitations. Workmanship was excellent; exactly what I wanted. Expedited shipping; would order from these artists anytime!
Knew of friends who had used them.
Date of experience: July 23, 2022
I like the items at Zazzle however, when you purchase a card and then to ship it is more than the card---shipping was over $7.00, probably won't order again.
Date of experience: June 29, 2022
Baby shower cards were ordered last minute and with the option to ship them early, they had arrived on time. Our guest have already received them as well! Great quality.
Date of experience: May 21, 2022
Styles were easy to search and select. My order arrived within 5 days, which I really needed! Quality looked great - especially for the price compared to other options.
Pricing is better than Minted with comparable product
Date of experience: August 14, 2023
We've been trying to get in contact with somebody to return this $#*!ing mess they sent us! If we don't receive anything back we're taking legal actions asap! Promise!
Date of experience: June 9, 2014
Perfect prints. Shipped quickly! I plan on using this site again in the very near future! I recommend it to anyone who has ever thought about printing posters or photos!
Date of experience: January 12, 2014
Good Luck getting something you actually want printed. Check out their "content guidelines". What you can make is SEVERELY limited. What a crock. Not going to even give them the time of day.
Date of experience: July 26, 2016
Designing Birthday party invitations for my 6 year old was very easy, we looked at the templates together, she chose jumping unicorns, the rest took about 10 extra minutes.
Date of experience: August 14, 2022
Wonderful selection of products. Wish there had been more writing space on the invitation. Disappointed that colored envelopes were not available. Final product very attractive. Arrived very quickly.
It had what I wanted.
Date of experience: April 26, 2023
Amazing product and my daughter loved her customized shoes! LOVED them.
They took a bit of processing time, so plan accordingly - probably give it a good 3-4 weeks. But definitely worth the wait.
Date of experience: January 31, 2012
Order was received earlier than expected. Quality of these napkins are exceptional and the photo image came through very well. Super cute and will be a hit while being quite functional! Thank you.
Had what I was looking for for a fun personalized wedding cocktail napkin. The sale price made it affordable!
Date of experience: July 26, 2022
I ordered customized invitations for my baby shower and Zazzle shipped them quickly. The quality was amazing. Will definitely order again for future events. Highly recommend!
Super affordable and efficient
Date of experience: July 26, 2023
Received order twice. Incorrect both times. Now they say they can't produce stickers with clear (transparent) background even though site has that option. Wasted two weeks.
Date of experience: August 18, 2021
Hi B J.,
We are very sorry to hear of the issues you encountered with your order of stickers! We can be reached directly at social@zazzle.com where we would love to look into this and assist further!
Thank you,
Ryan
Custom do-it-yourself design system was user friendly for this lay person who is not computer savvy. Product looked very good, good quality. Timely service.
Date of experience: June 18, 2012
Zazzle is the perfect online shopping experience. All of my purchases have been excellent quality. I would highly recommend checking out Zazzle for your personal and gift giving needs.
Date of experience: February 24, 2017
Received 2 broken coffee mugs due to being poorly packed. Return/Refund instructions not possible for a disabled senior, therefore only option left is to dispute the charge with credit card company
Tip for consumers:
Poor level of service, poor packing, no pre-paid return shipping label. Not a senior friendly company
Products used:
Items broken, no use possible
Date of experience: August 20, 2022
Hello Roger! We are sorry to hear about the mugs you received! An email will be sent you you now to have the matter resolved!
We look forward to assisting you!
Thank you,
Zazzle
Beautiful. I'm not very computer savvy and I was able to do this with no problem. They came out so nice. Great quality and delivered on time! Will use them again
Date of experience: August 20, 2022
Got them same week ordered. I think zazzle should make some updates in regards to moving info around on the invites so not to have any dead space. Print should be larger
Heard of from friend
Date of experience: October 31, 2023
Zazzle charge a premium price for dirty, soiled cards. Refunds are difficult to obtain and support appears outsourced.
I honestly wouldn't use them. What a headache.
Tip for consumers:
That the product is not fit for purpose
Products used:
I didn't
Date of experience: February 22, 2023
Hi Elena,
We are very sorry to hear of the conditions in which your cards arrived, that certainly isn't what we strive for and definitely not reflective of the customer experience that we strive for! Please reach out to us at social@zazzle.com so that we can be of further assistance here!
Thank you,
Ryan
I received 4 pillows that barely had any stuffing and offered no support. They refused to pay for return shipping even though the pillows were advertised as "lumbar support". What a joke. Crooks.
Date of experience: August 26, 2017
Hello David,
I'm sorry to hear that you were unsatisfied with your order. I will love to look into this further and help. Unfortunately, the order # you provided in your review is not a correct order # we have so I will be sending you a private message requesting for more order details.
I look forward to assisting you further!
Thank you,
Christine
Zazzle has done well on providing materials in a timely manner for my business. They have also come to show great business ethics, products and services.
Date of experience: March 5, 2019
This was the perfect addition to my wedding planning journey. It came much quicker than anticipated and turned out exactly like the online images presented it! I will be placing another order soon!
Date of experience: September 1, 2017
I've ordered a couple of things from Zazzle and was quite pleased with the ending product. I will not look any further than Zazzle for future ordering.
Tip for consumers:
Take your time when using the personalization option.
Date of experience: March 10, 2018
Really best website in the world i love to get shopped from zazzle, i have purchased so many times and had never a single time problem thanks for this wonderful services
Date of experience: August 10, 2015
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Kay,
I’m so sorry that we were unable to print your design. Unfortunately we do have to abide by our content guidelines, as well as, those that are set by our vendors. However, I would love the opportunity to make this right for you. I’ll be reaching out to you directly via email.
I look forward to assisting you further!
Thank you,
Christina