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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I'm fairly new to Zazzle, but from what I've already purchased (alone and with my daughter) we are very pleased with the service. Look forward to future purchases.
Date of experience: February 15, 2019
Ordering the Sandra Boynton cards through Zazzle was easy and quick!
It was my first time placing an order with them but I will definitely use them again!
I was directed to Zazzle link so that I could order the cards I wanted.
Date of experience: July 30, 2022
Easy site to use with lots of customization options. The delivery arrived a week ahead of schedule. Overall great experience and the invitations looked exactly how I expected.
Date of experience: July 31, 2022
I ordered 3 different styles of business cards for my photo business. I had to order 3 because I couldn't decide which design I liked best. The graphics, artwork, type work, EVERYTHING was perfect on EACH of the cards. Customizing them online was easy with the program Zazzle has and stress-free. They came on time in the mail and I was very pleased with the product. It was everything they said it would be and more. I will definitely be doing business with them again.
Tip for consumers:
Check out their other cool products besides business cards!
Date of experience: October 2, 2014
Thelma was patient and extremely helpful! She helped me with table numbers to match the invitations. They look perfect! I can't wait to put them on the tables!
Date of experience: April 3, 2018
I have been designing fabrics since 2003. I love designing everything and ZAZZLE give to me large collection of best products so anything imaginable can be created.
http://zazzle.com/artoraly
Date of experience: March 25, 2019
Recently used Zazzle to order bridal shower invites and a sign. I love that you can customize stuff. There is always a coupon and the prices are great.
Date of experience: April 28, 2022
These invites were exactly what I wanted. They're extremely cute, they feel nice, and they fit my theme perfectly. They also arrived early which was a huge plus.
I chose Zazzle because I liked the invitation choices I could choose from.
Date of experience: June 27, 2023
We have used Zazzle every year for her birthday! When baby sister came along we use it for hers as well. The quality and turnaround are always phenomenal.
Ever since her first birthday, I searched many sites. We have had such great experiences that Zazzle is our go to for all our invitations!
Date of experience: August 10, 2022
Personalized card for a special event for a reasonable price! Who else can beat that!
Date of experience: July 23, 2024
Pretty disappointed that the description didn't make it more clear that the sign was single-sided.
Date of experience: July 23, 2024
I order personalized calendars every year as Christmas gifts for family members I have never used zazzle before and I saw a price difference so I decided to try it. The order was placed on December 16 and calendars received just in time for Christmas. The quality was good but my 2019 calendars had ALL 2018 MONTHS! I contacted Zazzle and the company that made them. The only response I got was one email from Zazzle with a credit that was 50% of my order "for future purchase" I thought I made the mistake so I tried again but a different style and company and confirmed the year was correct before I finalized my order THEY PRINTED ANOTHER 2018 CALENDAR! This time I cancelled the order and my payment I'll never use Zazzle again. And I have YET to hear back from my email to the individual who created the original calendar
Date of experience: January 4, 2019
Caution! I have had a really bad experience with this company and I am not the only one! Be careful I would advise you find an alternative if you want hassle free service :(
Date of experience: July 11, 2017
Hello Andy,
We are so sorry to hear about your recent Zazzle experience. I see we have recently contacted you via email to further assist you. Please feel free to reach out via email if you have any further inquiries or concerns.
Thank you,
Tram
It was a good experience that I will try again. There were so many designs to choose from, a deal being offered, and they came in a timely manner just how I ordered them.
Date of experience: August 27, 2022
So I'm not normally the review-writing type but ok. I ordered a custom hat for my friends birthday back in July, which was supposed to arrive around early-mid August. My order says that it is still being fabricated. However, it is now October, and my friend's birthday has long passed. In fact, she doesn't even live in this country anymore. I myself have moved across the country. I contacted the customer support people a few weeks ago and they were very nice and said that they would get on it, even let me change my delivery address. However they also said that they could not provide an estimated delivery date. I would say that this website is a scam, but I mentioned this ordeal to a friend of mine who said she ordered a winter coat from this website and it arrived. In May. She had ordered it in November. The winter coat was very helpful in May as you can imagine. My advice: order from literally anywhere else. Marco Polo could have brought me back goods and spices from China faster than this hat is taking to arrive to me. I have now gotten two haircuts in the span of time in which this hat has still not yet been made. My own birthday has passed, and my friend who I bought the hat for said that her gift for me was still being made, so I have suspicions that this cycle has only begun to repeat itself. Please, dear god, save yourselves.
Date of experience: October 5, 2017
Hello Molly,
I am so sorry to hear of your delayed Zazzle hat order. This is definitely not the type of service we want to be known for, and I truly apologize. I will be reaching out to you directly via email to further assist you.
Thank you for your continued patience,
Tram
I ordered 2 t shirts the first week of December. The ETA was December 10th - December 13th. Today is December 19th and I still haven't received my order. I emailed customer service and I still have no ETA. These shirts were a gift for friends and I will not have them for Christmas. This was my first time using Zazzle and it will sadly be my last. I'm so disappointed.
Date of experience: December 19, 2016
Hello Kayla,
I am so sorry to hear about the delay with your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. A customer support rep will be reaching out to you directly via e-mail.
We look forward to assisting you further!
Thank you,
Christine
Tool was super easy to use and the templates were exactly what I needed! Once I placed my order it came earlier than first quoted. So happy with the way it all turned out!
Template was easy to use and they had the template I wanted - champagne bottle labels
Date of experience: April 25, 2023
Loved the sign. It was beautiful and perfect for the bridal shower. Would definitely order from here again.
Good price, ease of website
Date of experience: June 4, 2024
They were wonderful! Colors were bright and design was perfect!
Returning customer
Date of experience: July 23, 2024
10-14 days to make and ship business cards! Poor business model but I doubt they care. I even paid for express shipping and it made no difference.
Got my cards today-WHAT A JOKE! They can't even cut their own cards without leaving an edge.
GO ANY WHERE ELSE BUT THIS FLY BY NIGHT INTERNET THIEVES.
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 29, 2017
Hello Del,
We're very sorry you had this experience. Our team has reached out to you directly, and we'll have them follow up again.
Best regards,
Amanda
Zazzle Customer Support
It was easy and fast. I was surprised how fast I got them. They are the cutest.
Came up in a web search for 1st birthday invites. I'm happy I choose zazzle.
Date of experience: July 23, 2024
I wanted to order some t-shirts for my daughter with "Toontown" on them and Zazzle was the only site that had them. They were SUPER expensive for a tee but my daughter is worth it so I ordered. The order went smoothly and the shipping was quick enough but DANG the quality SUCKS! For 25 dollars a peoce you would think that print would be better. I mean these are worst than something you would see at a dollar store. RIP OFF!
Date of experience: October 10, 2011
YOU CAN CREATE YOUR OWN VERSION OF PHONE CASES, TEE SHIRTS, CARDS, MUGS, DESKTOP PRODUCTS, TOWELS, AND YOU NAME IT, THEY PROBABLY HAVE IT.
ALSO, HAVE INCREDIBLE EVERYDAY DESIGNERS WITH THEIR WORK AVAILABLE TO PURCHASE ON YOUR PRODUCTS.
I DO THIS ALL THE TIME, AS THE TALENT DISPLAYED ON THIS SITE CANNOT BE COMPARED TO ANY OTHER I HAVE COME ACROSS.
ALSO HAVE PROMO CODES AND GET $5 OFF (WHEN YOU REVIEW PRODUCTS) ON NEXT PURCHASE.
I HIGHLY RECOMMEND AND WHAT A FAN I AM OF Zazzle! "Try it... You'll like it!" :)
Tip for consumers:
When you see something you like, add to wish list. Don't go with first thing you see and like. May see something later and wish you had explored a little longer.
Take your time to explore as long as you can, while adding to wish list. When ready to FINALLY make a decision, go back and review all you choices and compare and contrast which ones you like and delete ones you have ruled out.
ALWAYS helps me to do it this way.
Date of experience: December 3, 2016
I just received my order from Zazzle.co.uk. A bit late? Maybe, about 2 weeks delayed. Dissatisfied? Hell no, man!
Why all the fuss about Zazzle being a scam anyway? My order got a bit delayed, and when i googled "Zazzle scam", i was shocked from the amount of information available online in regards to the subject. I ordered two custom hoodies. The quality is wayyy better even than those of Adidas, which i checked at the local shopping mall a few days ago. Size is perfect. I STRONGLY BELIEVE SOMEONE IS TRYING TO SABOTAGE THE COMPANY. Don't believe them. The staff answered my emails, after 2 days, and even offered a free replacement in case my order got lost, which wasn't tracked by the way, and they are not obliged to do so. I am ordering from Zazzle again.
Tip for consumers:
Don't believe those who say Zazzle is a scam!!!
Date of experience: March 30, 2015
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Tracey,
I am so sorry to hear about the issue that you had with your order of calendars. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kevin