• Bookmark

    Zazzle

2024 SITEJABBER AWARD

Zazzle

Write a Review

Overview

Zazzle has a rating of 4.5 stars from 10,867 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.6%
Positive
2,270
Neutral
65
Negative
64
View ratings trends
339
See all photos
How would you rate Zazzle?

Reviews (10,867)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (952) business cards (323) wedding invitations (336) delivery date (101) quality product (127) credit card (79) delivery time (59)
Thumbnail of user annsleyb1
Kansas
1 review
0 helpful votes
  • Send Message
November 29th, 2024
Verified purchase

Great quality and tons of style options. Will be using them for my wedding invitations as well because they were so great!

Date of experience: November 19, 2024

Thumbnail of user denbergamerus21
Netherlands
1 review
0 helpful votes
  • Send Message
November 21st, 2024

I paid over 18€ just to know that my order got cancelled without a Refund. I Dont trust this site after realizing that my order got cancelled without a refund. My Design wasnt even Inapropriate.

Products used:
A Mug With a custom design.

Service
Value
Shipping
Returns
Quality

Date of experience: November 11, 2024

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Denis,
It does appear your order was cancelled as it included imagery from the game 'Roblox', for which Zazzle does not have the license to produce merchandise for. An email was sent to you confirming this, as well as confirming that you would receive a full refund for this cancelled order. If you have not yet received this refund, please contact us at social@zazzle.com.

You can read further on our content policy here: https://help.zazzle.com/hc/en-us/articles/219144348-What-Content-is-Acceptable-for-Designs-on-Zazzle

Thank you,
Ryan

Thumbnail of user olivias1491
New Zealand
1 review
0 helpful votes
  • Send Message
December 31st, 2024
Verified purchase

The process of creating and ordering the product was smooth and easy.

Reason I chose this business:

Convenience

Date of experience: December 21, 2024

Thumbnail of user meganjeanb
Hawaii
1 review
0 helpful votes
  • Send Message
December 30th, 2024
Verified purchase

It was super easy and the overall experience was wonderful. Thank you

Date of experience: December 20, 2024

Thumbnail of user michellea3380
Washington
1 review
0 helpful votes
  • Send Message
December 24th, 2024
Verified purchase

I received my order sooner than expected and the quality was amazing! Would definitely order again

Reason I chose this business:

The prices are hard to beat

Date of experience: December 14, 2024

Thumbnail of user joanl1611
Michigan
1 review
0 helpful votes
  • Send Message
December 30th, 2024
Verified purchase

The banner was far more than I expected and the service was exceptional

Date of experience: December 20, 2024

Thumbnail of user karat149
Massachusetts
1 review
0 helpful votes
  • Send Message
December 9th, 2024
Verified purchase

Easy to customize, quick shipping, and wonderful outcome! Will use Zazzle again for any future needs.

Date of experience: November 29, 2024

Thumbnail of user joannea621
New York
1 review
0 helpful votes
  • Send Message
December 9th, 2024
Verified purchase

Great quality. Fast delivery. None of the invitations were ruined or anything like that. All came in perfect condition.

Date of experience: November 29, 2024

Thumbnail of user brittanyb1974
Ohio
1 review
0 helpful votes
  • Send Message
December 30th, 2024
Verified purchase

Shipped quickly and the quality was incredible! So happy with my purchase!

Reason I chose this business:

The sales and options (lots of variety to choose from for Christmas cards)

Date of experience: December 20, 2024

Thumbnail of user candish33
Georgia
1 review
0 helpful votes
  • Send Message
December 30th, 2024
Verified purchase

Items arrived beautifully and on time. We really liked the invitations
Thank you!

Date of experience: December 20, 2024

Thumbnail of user dougf610
New York
1 review
0 helpful votes
  • Send Message
December 23rd, 2024
Verified purchase

Zazzle, did an excellent Job Getting my Christmas Cards Printed, Shipped and received on Time! Reccomeded!

Reason I chose this business:

I liked what you offered!

Date of experience: December 13, 2024

Thumbnail of user sylvias977
Texas
1 review
0 helpful votes
  • Send Message
December 28th, 2024
Verified purchase

My customized mug was just perfect. I loved it. Package was on time.

Date of experience: December 18, 2024

Thumbnail of user dianag2012
New Jersey
1 review
0 helpful votes
  • Send Message
November 29th, 2024
Verified purchase

I am extremely satisfied with my order! It's the most perfect binder for my new business. Thank you!

Reason I chose this business:

I wanted to design my own binder with my company’s logo

Date of experience: November 19, 2024

Thumbnail of user michaels19255
Maryland
1 review
0 helpful votes
  • Send Message
January 5th, 2025
Verified purchase

Great looking mug that looked great and was funny and I thought it was funny.

Reason I chose this business:

Ease of order

Date of experience: December 19, 2024

Thumbnail of user jayb2453
Maine
1 review
0 helpful votes
  • Send Message
November 16th, 2024
Verified purchase

Loved William Morris' classic designs in wrapping paper form! We lined the dressers in our master closet with the paper. Any leftover will be for presents!

Reason I chose this business:

Found online randomly

Date of experience: November 6, 2024

Thumbnail of user erics5674
California
1 review
0 helpful votes
  • Send Message
December 29th, 2024
Verified purchase

Very positive experience. I will purchase from this company again.

Reason I chose this business:

Received a Zazzle cup as a gift previously.

Date of experience: December 19, 2024

Thumbnail of user ginab1209
Costa Rica
1 review
0 helpful votes
  • Send Message
December 29th, 2024
Verified purchase

Love how they turned out! Great quality and affordable. Shipped on time.

Date of experience: December 19, 2024

Thumbnail of user lisat4041
New York
1 review
0 helpful votes
  • Send Message
December 27th, 2024
Verified purchase

Great I received my order in a timely manner. And everything looks great

Reason I chose this business:

Love the designs

Date of experience: December 17, 2024

Thumbnail of user gregn572
Texas
2 reviews
0 helpful votes
  • Send Message
December 28th, 2024
Verified purchase

Everything was great, service, content, was just as I ordered them.

Reason I chose this business:

Have ordered before

Date of experience: December 18, 2024

Thumbnail of user alices1903
Florida
1 review
0 helpful votes
  • Send Message
December 24th, 2024
Verified purchase

I give these buttons out to everyone in an effort to make them smile 😃

Reason I chose this business:

This is the only place that makes pause buttons

Date of experience: December 14, 2024

Thumbnail of user debm788
Michigan
1 review
0 helpful votes
  • Send Message
November 30th, 2024
Verified purchase
• Updated review

Choosing a design and putting in your details was soooo easy. Quality materials at a great cost. They do all the work for you.

Reason I chose this business:

They had the design we wanted for a bridal shower.

Date of experience: November 20, 2024

Easy, quick, budget friendly invites!
November 30th, 2024
Verified purchase
• Previous review

Choosing a design and putting in your details was soooo easy. Quality materials at a great cost. They do all the work for you.

Date of experience: November 20, 2024

Thumbnail of user ronalds3639
New York
1 review
0 helpful votes
  • Send Message
December 28th, 2024
Verified purchase

Good quality looks great and came on time easy ordering and great selection

Reason I chose this business:

Ordered before and liked it

Date of experience: December 18, 2024

Thumbnail of user yvonnen283
California
1 review
0 helpful votes
  • Send Message
December 28th, 2024
Verified purchase

Easy and fast, fast and easy. Would use again for sure. Recommend to all.

Reason I chose this business:

I was instructed to do so

Date of experience: December 18, 2024

Thumbnail of user jeaninet55
North Carolina
1 review
0 helpful votes
  • Send Message
December 28th, 2024
Verified purchase

Delivered within time frame. Great quality, abundant selections.

Date of experience: December 18, 2024

Thumbnail of user saran1078
Washington
1 review
0 helpful votes
  • Send Message
December 28th, 2024
Verified purchase

Website fairly easy to use. Product was amazing! So many cute options.

Reason I chose this business:

Cute Designs

Date of experience: December 18, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

How do I know I can trust these reviews about Zazzle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Zazzle?