Zazzle

No shipping list was provided in the box with the broken coffee mug they sent to me. There was no communication at all. Even if the mug was not broken, the artwork was defective.

I have been working with ZAZZLE and its staff for a few months now. I have never been disappointed, everyone is always friendly, helpful, problem solving and upbeat!
Wedding materials are complete and I look forward to working with ZAZZLE on future Baby Shower!
Thank You ZAZZLE TEAM for always being so terrific!

I ordered surprise birthday invitations and paid for premium delivery. Called and spoke to "Dave" on 3rd day to be told next day, always next day for 8 DAYS. I STILL DO NOT HAVE THE INVITATIONS! After this much time, I can't wait any longer and am forced to buy anything I can get in the store. "Dave" has supposedly refunded my money, but STILL NOT returned to my credit card. STAY FAR AWAY FROM THIS COMPANY AND "DAVE".

My daughter's invitations were beautiful, great quality and just what I expected. They were delivered quick and in pristine condition.

We customized a flat card to use for thank you notes, the process was quick and easy and we would order again in the future.

They look great except they all have a scratch on the backside of them, which is a little disappointing. But I'll still use them and the front of them is great.

I ordered invites for a bridal shower - the quality and selection of choices was the best of any online website. I called customer service to help me get the font and sizing exactly right, and they worked patiently and courteously with me until it was perfect. The production and shipping were lightening fast. When one of my co-hostesses saw the final product and realized her name was spelled wrong (my mistake), she insisted that I re-do the invites. I called Zazzle customer service again, and they offered me 100% credit on the invites I had already received, then helped me re-do the new version, AND re-instated my discount code... it was that easy! I was so impressed with this - they really went above and beyond to make sure that I was satisfied, even though it was clearly my mistake and not theirs. Rosemarie was the Zazzle rep that I worked with - she was sweet, knowledgeable and efficient all the way around. It was a pleasure to do business with this company, and they are my new go-to website from now on!

I've never been disappointed with anything I've purchased from Zazzle and the ordering process has always been seamless.

I appreciated the vast templates you can edit and the easy editing tools they give you to fully customize your invitations etc. Which is what made me gravitate towards the site for my wedding invitations. I ordered a few invitations of the design to see how I liked the quality before purchasing over $100 worth of invitations and I'm glad I did. The cards were pricey as is at $3 per card. With additional fees up to $2 per card if you wanted to change the material. I didn't choose to upgrade the material since $3 per card was expensive as is. I got the invitations in and they were TERRIBLE. The invitations came bent and the edges were nicked with nothing to protect the shape. The default paper used was super thin and flimsy. And the printing quality was inconsistent. One of the invitations came with a white line across the back of the card. I later found out you can pay ANOTHER additional fee of. 35 per card just so they can print it in a higher quality. It feels like they purposely mess with the quality just so you can pay even more for an already expensive card. I've honestly had way better prints at Vistaprint and office depot for almost half of the price. The cards are too expensive for how poor of a quality they are. Don't waste your money here.

I love the foam board graduation sign I made, especially since I was able to completely customize it. My only complaint is that it was very expensive, too expensive, with costly shipping on top!

The process of getting a custom wrapping paper from Zazzle was simple and painless. The product was quality and what we hoped it would be when we ordered it. I recommend using this company.

My shirt didn't turn out the way the preview pic showed-- I wanted a refund-- the customer service turned out to be very helpful and happily remedied my issue. Good business (in my experience)!

I had a situation that needed to be resolved quickly and I was fortunate to have Zazzle customer rep "Nana" help me. He resolved the matter in a timely, professional and very courteous manner!

When I rec the can coolers one pic was chopped in half. When talking to Adrian he did all he could do to help me. He centered the pic on his end and gave me a free shipping code for the next order.

Adrain worked out the problem for me and stayed on the phone until the problem was solved.

I wanted some bookplates for at least a few of my most treasured and most likely to be loaned books. The choices were numerous, the price very reasonable and the service prompt and courteous

Zazzle is a great company with a very large variety of items to choose from! I have not been disappointed with anything I have custom designed! I will definitely order more in the future.

I really enjoyed browsing through all the wonderful products that this site offers. I was looking for a certain type of poster and found just the right thing in the size that I needed.

I paid a stupid amount of money for a christmas ornament. It took two weeks to get here and it didn't even come with a hanger or ribbon or anything. What a rip off.

Everything was easy and understandable, but they got a little confusing when I received an email saying that I had to verify my credentials. I did not follow through, but still received my tag

In my ability to support local music and the TV series which carries them to the world with a simple purchase of something that I can use everyday, this is a great store.

I created a card announcement of one of Zazzle's designs for my daughter graduating from PA School and simply added a "worded only" Disney quote referencing Disney but they rejected my card and continued to say I was using a copyright graphic design then in turn referring me to their (Zazzle) Disney graphics page which had NOTHING to do with the medical card announcement I created. I went back and forth with their review department which you can only communicate by email and got no where. It was poor service attention to my order and was rejected for no reason at all. After calling customer service and finally getting through, they told me that they were not able to help me either. That the review department is the only dept. that can assist in that area. Terrible customer service all around... Edana was the person I emailed back and forth with from the "Content Management Team". It was irritating and frustrating that she did not understand that the card had nothing to do with a Disney graphic design. There is nothing wrong with adding a quote to a card... That is not copyright as long as it is referencing the author. Unfortunately, I had to go through with the order and remove the quote because my daughter wanted the card but that is the last time I will every purchase from Zazzle.

You can't download business card you have created, even when you ordered printed version. You have created, but you can't use it. Worst cs ever. Will not use it anymore. Do not recommend!

Ordered a apron paid for the extra for shipping to have it on 12-21-17 just found out they did not even start the order, Why shop from a company that can not give you what you ordered