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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
The site worked well for me. My order was promptly shipped and was exactly what I ordered. I was able to find unique products by Tekoro that were creative and reasonably priced.
Date of experience: December 10, 2016
I chose a customized banner and the process was very simple. Banner arrived in just a fee days and it was exactly as I designed it. Will definitely order from Zazzle again when/if the needs arises.
Customization options and ease of use with design process.
Date of experience: June 24, 2022
Bought my son 2 magnetic car signs for his graduation. Paid 96 dollars with expedited shipping. Was supposed to arrive by June 10th. Never got it. Missed having it for his graduation.
Date of experience: June 15, 2020
I place an order with Zazzle a week or so ago. I received my order very quickly and I am happy with the way the invitations look! I'll be using Zazzle again to place future orders.
Based on reviews and pricing was very competitive
Date of experience: June 24, 2022
Zazzle is very selective about what they refuse to print due to "Design contains a trademarked image or text." This particular design had a modified Fox News logo on it. The design was not being offered for sale, but rather for personal use.
(I have had an online retail presence on zazzle for the past 8 months - 18 products, 15 images.)
The logo was substantially the same as 8 other items on their site that were being offered for sale in other stores. I provided zazzle with links to the similar items and requested that they print the personal use items I had ordered. Their response was "We're in the process of removing these products. We've already contacted the sellers." 6 out of 8 are now removed. My items were never printed.
So I searched for MSNBC and CNN news logos. I found 9 of them - for sale. All 9 have now been removed since I provided zazzle with the links.
Regardless of zazzle's new-found equal-opportunity censorship, I have decided I don't need to spend hours cleaning up an on-line shop which decides to censor my work made for personal use but is unable to find where they have been remiss on their other content.
I removed all items and images from my online shop. I then sent an email directing zazzle "Please delete my store and all content immediately. Also, please cancel all pending orders."
Zazzle chose to block my email address. I received a immediate not deliverable receipt (ndr) from my attempt to close my store and cancel all outstanding orders.
I then created a new email on a different hosting account and resent my directive. It did not bounce yet (after. 75 hours).
Date of experience: August 27, 2012
So last time I called zazzle to check on my order the wait was less it was
30 min. Guy answered he said shirt arrives tomorrow so ok he was very nice I got the shirt HOWEVER the shirt which I had ordered the same one a year ago came in
And I was not happy with it. First of all it stank like vinegar, horrible stink I figured maybe it was from the bag it came in, next it was cut 2 inches shorter than the one I had ordered (same shirt) last year, iit was shorter and the fabric was really thin like cheap not like the original one I ordered last yr so no I would not order again. Quality went down waaaaaay down
Tip for consumers:
dont
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 30, 2017
BUYER BEWARE! THEY WILL CHARGE YOU WITHOUT YOUR KNOWLEDGE.
I ordered from Zazzle. A month later there was another charge from them. At the time I was so busy I assumed it was an adjustment to my order and did not look into it. A year later they charged me AGAIN. I contacted them and they said I had signed up for a membership. I have no knowledge for signing up for a membership and I certainly did not want to renew a membership I had not used in a year. They would not refund it.
Date of experience: July 4, 2014
Hello. We show that our CS Team has been in contact with you regarding this. Please feel free to reply to their e-mail if you have any questions or concerns. Thank you.
I am starting a new journey this year and so excited for the products …… I am a little nervous but I feel more confident now that I have my titles added to new journey
Trying something new
Date of experience: April 16, 2024
The site was VERY easy to use. When the invitations arrived there were no surprises. Everything was exactly the way I ordered it. They were absolutely beautiful!
Word of mouth. My friend does a lot with Etsy and she helped me.
Date of experience: February 13, 2023
The invitations arrived early and were excellent quality. We are so pleased with how they turned out and the dual functionality allowing the details on the back.
Date of experience: June 27, 2022
Was looking to celebrate two birthdays with one stone and found it with Zazzle! 'Cheers to You' banner listed both birthdays and solved all worries for me!
Date of experience: June 4, 2022
These are beautiful and my daughter was very excited to see them. Also, the delivery was a lot faster than expected which was a very pleasant surprise.
Because the designs to choose from and the affordability.
Date of experience: August 11, 2022
The ordering process was really easy. Got to see what the invitations looked like before I ordered them which made things easier to decide what I wanted.
My daughter did
Date of experience: June 18, 2022
I love this site and how easy and user friendly it is! I like also how it saves my information so I can make edits over time.
Date of experience: June 3, 2024
I liked the product, fast turnaround. I was expecting it to be a bit bigger. I still like it and how it came out.
Date of experience: June 3, 2024
My order was super easy to customize and to order. The design didn't quite fill out the whole card, but I am not worried about it, it still looks cute and looks legitimate.
Came up first on google
Date of experience: August 24, 2022
I was very happy with the level of service I got from this company! They answered all my questions and were timely. I loved my invitations and everything was exactly as I ordered.
Date of experience: September 12, 2012
A bit tricky to make the edits I needed to with my design, but overall their interface is intuitive and I was able to make a lovely baby shower invitation using a template.
I didn't want to print anything myself; I wanted my invites to be ready to post.
Date of experience: December 23, 2022
I ordered the Decoupage tissue paper from Zazzle. The paper was well made and easy to work with. The variety of designs were fantastic. The paper made my project look great. Fast delivery.
Tip for consumers:
Important to post a picture with the item you bought. It helps the consumer actually see how it looks.
Products used:
Decoupage tissue paper
Date of experience: May 13, 2021
Beautiful little personalized sign! Easy ordering, check out, fast delivery, and good quality. Can't wait to set it up
Date of experience: June 5, 2024
This company has done everything as I have ordered and gotten it to me on time exactly as promised. I am very happy with both items I have ordered with them and will use them again. Thank you!
Choices for funeral
Date of experience: April 29, 2022
I thought I ordered tan envelopes, but I got black. The invitations are brown. So... called up Zazzle, talked to Joel, and presto! Refund for the black envelopes. Customer served.
Date of experience: March 29, 2018
I have ordered invitations from this site before so when I needed invitations again, of course this is where I will order from! Absolutely love the choices and fast service!
I used them before
Date of experience: July 23, 2022
I had a great experience my first time buying from Zazzle. I bought a picture blanket and two picture memorial pillows for a friend and she loved them. Thank you.
Because a family member used Zazzle and loved it. Shipping was fast too.
Date of experience: October 24, 2023
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Irene,
We are so sorry to hear that you have not received your order.
Unfortunately, the order number you provided is not complete. Can you please update your review with the correct order number or privately message us your orde/account info so that we may look into this and assist you further?
Thank you for your patience,
Terri