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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I liked how easy it was to order and personalize my card and gift. It all arrived on time for my son's birthday and he was happy with both, so naturally I was happy too!
I choose Zazzle because I could order a personalized gift and card, and because the website was easy to manage. Also, the fact that I was supporting independent artists was an added bonus.
Date of experience: August 2, 2023
I am very happy with the graduation card announcements that I ordered. The quality of the paper is very nice. Also, the ease of putting photos in the design was simple. Overall, it was great!
I liked the template that was offered. Next, there was a coupon and made it affordable.
Date of experience: July 23, 2022
I Ordered a personalized birthday card for a friend of mine and it arrived 2 days ahead of schedule
I was so happy that it arrived early and it also allowed me to sign it
I HAD BEEN REFFERED BY A FRIEND
Date of experience: August 14, 2022
I ordered it on a Monday and by Thursday I had my photo board! Excellent quality and user friendly website. Would highly recommend!
Date of experience: May 16, 2024
Loved the invitations I received. They were perfect. Liked the fact that everything was together and didn't need envelopes.
Date of experience: April 30, 2024
Since card stores seem to be disappearing, I could not find a card for a Priest's Anniversary even in stores and supermarkets that carry some cards. I was happy to find a nice card on-line.
Zazzle did have the card that I was looking for and it was very nice.
Date of experience: June 1, 2022
It was very easy to order. The shirts all looked great and it was hard to choose which one to buy. I was even able to use a coupon code to get 20% off which was unexpected.
Date of experience: December 9, 2011
I bought this ornament as a gift for my grandson's baptism. It was 8ntended to be a lifetime keepsake. However the design a print are so faint you can barely read it. I will not be giving this...
Date of experience: May 25, 2019
We saw a shirt in a store that was too small, but perfect in every other way, and I just knew that I could find it on Zazzle... which I did. It arrived promptly and was a perfect fit.
Quality and Promptness
Date of experience: September 5, 2023
Great quality pillow. Delivered very quickly. And I can tell it was handled with care. My mom loved her gift!
Date of experience: June 3, 2024
I purchased the graduation card for my nephew who became an electrician. The card was personalized on very beautiful quality paper. I was very happy with my experience from Zazzle.
Date of experience: May 7, 2022
So many wonderful designs and the personalization is easy to use! They came out beautifully! I just sent them out and I was so excited! I would use Zazzle again.
I loved the designs the offered for invitations. I could not find the perfect invitation on other popular sites like Shutterfly, The Knot, Walgreens, etc, but googled “fall wedding invitations” and Zazzle came up right away.
Date of experience: July 15, 2022
Very easy & convenient -- I ordered invitations for a baby shower -- & they arrived quickly & are great quality...very easy for me to work with online...very pleased with the invitations.
Date of experience: August 29, 2023
This wrapping paper was exactly what I wanted. I needed a heavy paper to wrap some heavy gifts and this paper fits the bill. Also the pattern is very nice.
I chose Zazzle because they had exactly what I was looking for. A little more expensive but definitely worth it.
Date of experience: May 5, 2023
Easy to configure and order; shipment was quick and secure!
Prior order
Date of experience: July 9, 2024
Shirts for business, everything to create the shirts went amazing.
Always great products.
Date of experience: July 9, 2024
I was nervous the personalization wasn't going to happen because there were no details of it in the receipt. I was happy to see they all came out as expected: beautiful
Fast, affordable, and so many options!
Date of experience: September 13, 2023
Zazzle makes designing your own unique item a breeze! I will always use Zazzle the I need a custom gift created and I know I won't be disappointed. Thanks Zazzle!
I've used Zazzle before and was pleased with the outcome.
Date of experience: April 29, 2022
I absolutely love my new business cards. I was able to customize them to my exact needs and the shipping was fast and easy. I definitely will be ordering more!
Date of experience: September 13, 2023
It was super easy to use the design program, the printing/shipping was super quick (3 days), and the final product is beautiful! The 50% off was a nice addition too!
Previous user
Date of experience: July 3, 2022
I ordered on the 18th... a Tuesday-- tee-shirt not put in envelope until Saturday-22nd-- Then NOT picked up until to be mailed until 24th-Monday-- Arrived, 28th, one day AFTER their given span of days--No Holidays--just incompetence and poor systems. 10days to finish one order. Not acceptable in 2017.
Another item (I ordered two items) arrived on the 22nd (after an email said it had arrived on the 21st).--Bill of lading said TEE-shirt was in that order.
I received many conflicting emails... even the bill of lading in each mailing was incorrect.
Their system is screwy-- I'll stick with other online companies, like Wayfair-- that are "WAY Fair" and Amazon (they deliver quickly and I'm not even a PRIME member).
I notified Zazzle about these issues-- poor customer response/reply
NEVER AGAIN for me. Try at your own peril.
Date of experience: July 28, 2017
We're very sorry to hear this was your experience, Mitchell. I will be sending you a private message to personally look into this matter further.
Best Regards,
Amanda
It was an easy website to use to create the welcome sign for my upcoming wedding. I recieved the sign. The back had a crease but the front was in great condition. Very happy with how it came out.
I like the design options.
Date of experience: February 14, 2024
After few weeks of waiting, I requested a refund. I have used similar service elsewhere and have NEVER had to wait this long for an item to be delivered.
Tip for consumers:
DO NOT USE ZAZZLE AT ANY COST
Date of experience: November 29, 2017
Hello D M,
I am so sorry to hear for the extended long delivery time on your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right.
I will be sending you a private message here requesting for your order details so that we can help look into this.
I look forward to assisting you further!
Thank you,
Christine
Experience was great. Easy to order and they look great! Will definitely order again!
They came up when I Googled "Santa Business Cards".
Date of experience: July 9, 2024
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello,
I am so sorry to hear about the issues you had with your ornament! That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Jon