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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,694 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.8%
Positive
2,149
Neutral
55
Negative
62
View ratings trends
339
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How would you rate Zazzle?

Reviews (10,694)

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Reviews that mention popular keywords

customer service (952) business cards (321) wedding invitations (331) delivery date (101) credit card (79) quality product (124) delivery time (57)
Thumbnail of user isabels268
California
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Never ordered from Zazzle I was very pleased with my order. Perfect

Reason I chose this business:

I was able to have printed exactly what I wanted

Date of experience: October 8, 2024

Thumbnail of user zuleikam4
Puerto Rico
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Great custom stickers! Good quality too! Exactly what I need fast.

Reason I chose this business:

Great service

Date of experience: October 8, 2024

Thumbnail of user christinea1545
Pennsylvania
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

The advice cards coordinated perfectly with our invites and they were sent out in a very timely manner

Reason I chose this business:

Referred by a previous customer

Date of experience: September 20, 2024

Thumbnail of user robynt154
Kentucky
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Had questions about the resolution on my photo and used the chat feature on the website. She was super helpful and I received it so quickly too! Just beautiful, thank you!

Date of experience: August 27, 2024

Thumbnail of user wgmarketingprosl
Michigan
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Easy to customize
Easy to order
Fast shipping
Visiting the site made me feel very comfortable, it was very professional looking. I am a person that supports different businesses because I am a business owner myself. But Zazzle stood out in my Google search and I didn't hesitate to find a merchant to support.

Reason I chose this business:

I choose Zazzle because it was the only site that had merchants with the product I was looking for with reasonable prices.

Date of experience: August 5, 2024

Thumbnail of user shellyw318
Michigan
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

I found the site and personalizing the invitations to be easy to use. It is very nice being able to see images of the invitations in different colors. I loved the vintage options that were art deco. I liked seeing the artist who designed the invites that I chose and appreciated the little Thank You note from her. I was also impressed with how fast the order came -- everything correct and so pretty! Thanks a bunch!

Date of experience: July 31, 2024

Thumbnail of user eileena195
Kenya
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Beautiful done. My CEO and team loved their new badges. Will be ordering more products for the business soon.

Date of experience: September 19, 2024

Thumbnail of user crystalm1154
Alabama
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Such unique options, great prices, and fast turnaround time/shipping. The invites came out exactly as pictured on the site and the preview customization made it easy to create. Definitely will recommend!

Reason I chose this business:

The unique options and easy customization.

Date of experience: July 31, 2024

Thumbnail of user debbig23
Illinois
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

My experience was fairly simple.
I perused the spiritual bouquets.
When I found the perfect one, I followed directions to order the product. I will use Zazzle again..

Reason I chose this business:

I went on Google and by process of elimination, chose Zazzle.
Zazzle has a large variety of products
At reasonable prices.

Date of experience: August 30, 2024

Thumbnail of user antoniog466
New York
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Product was exactly what we asked for. Looks great. Going to look fabulous at our wedding. Packaging was much bigger than it needed to be. If that's the worst of our problems, it was a great success.

Date of experience: August 27, 2024

Thumbnail of user antoniof265
New York
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

They did an awesome job with my prints! I wanted to order rush delivery, but wasn't going to by crazy extra. There was no neede, delivery came days before estimated delivery date!

Date of experience: August 28, 2024

Thumbnail of user maxi53
California
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

I've ordered twice because on my first order, the logo was off center so much. Even though I followed the guides on the edit page to center it with their dimensions. My cards were unusable so waste of money. I thought I'd order again and maybe try to recenter the logo and go OVER their "safe guides" a tad bit to fit the logo better maybe they would center it perfectly
Second time I ordered and STILL it's off center and now all this money I spent on nothing :(( ( so sad

Date of experience: August 14, 2024

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Max,
I'm very sorry to hear that your business cards did not meet your expectations. I'd be happy to look into this issue further for you.
I will be reaching out to you shortly via email to provide you with further assistance and a suitable resolution. I look forward to hearing back from you.
Kind regards,
Craig

Thumbnail of user rashidtar1
Minnesota
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

The order process was seamless, and the delivery was here so fast I thought it had to be wrong. I was impressed'

Reason I chose this business:

Recommended by a colleague

Date of experience: September 17, 2024

Thumbnail of user brendam1936
New York
2 reviews
0 helpful votes
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September 27th, 2024
Verified purchase

I ordered some postcards and I received the postcards. They were good quality and just as I picked them. I had no problems.

Reason I chose this business:

I was looking for a particular item and found it at Zazzle.

Date of experience: September 17, 2024

Thumbnail of user morganf201
Oregon
1 review
1 helpful vote
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August 17th, 2024
Verified purchase

The images I used for my save the dates were professional photographs. When I previewed, the save the date online, the image quality looked clear/crisp. When I received the save the dates, they appeared blurry & cheap quality. I ordered 100 of them, so sadly now I'm stuck with 100 save the dates I can't use. I wish Zazzle would've helped me ensure the pictures would look as they did in the preview before I spent $150+.

Reason I chose this business:

Saw it on Google

Date of experience: August 7, 2024

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Morgan,

I'm really sorry to hear about the image quality issues with your recently placed save the date order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Thumbnail of user tinaw1083
Florida
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Item arrived exactly as I designed. Got confirmation emails on the transit along the way and knew exactly when it had been delivered. Will definitely use Zazzle again.

Date of experience: August 18, 2024

Thumbnail of user jph45
Virginia
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Loved the look of the website when I hopped on the link my Grandmom had given me. I had an easy time selecting what I needed, then, even though it took some time to navigate the design feature (not my niche lol), I was able to create something I'm satisfied with. Love the style of the card and the box it came in too.

Reason I chose this business:

It’s worked for my Grandmom for a while so she referred it to me.

Date of experience: August 5, 2024

Thumbnail of user erica1264
California
2 reviews
0 helpful votes
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August 27th, 2024
Verified purchase

Zazzle comes through in the clutch yet again! This time, it was personalized stickers of pictures from my phone. They look terrific on my water bottle!

Reason I chose this business:

It has great products at reasonable prices.

Date of experience: August 17, 2024

Thumbnail of user chimenem1
Pennsylvania
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

I wish that I was able to speak with someone in regards to my order. I did not like that. I had to create a whole new order just to modify the text additions.

Date of experience: August 28, 2024

Thumbnail of user janetm2608
Illinois
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Service was fast however not completely satisfied with the product. Ordered invitations and there was a whit line down the center. Due to time restrictions I had to use them anyway. Not sure if I would order again

Date of experience: July 30, 2024

Thumbnail of user brens21
California
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

I lost most of the bottom right corner from
The original when I enlarged the sign. The fonts and graphics did not enlarge proportionally with the new size. I assumed they would.

Date of experience: August 27, 2024

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Bren,
I'm very sorry to hear that your foam board design didn't meet your expectations. I will be reaching out to you shortly via email to provide you with a suitable resolution for this issue.
I look forward to assisting you with this.
Kind regards,
Craig

Thumbnail of user paulf2194
New York
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

The sunset photo I sent to get placed on a coffee mug came back better than I anticipated...The colors really captured the sunset my wife and I viewed on her 75th birthday! Thank You!

Date of experience: August 28, 2024

Thumbnail of user rachelh1458
Massachusetts
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Was very nervous about it but the website was easy and the t shirts came out beautiful. Nothing blurry and the color of the t shirts looks really good. Didn't expect to get the t shirts in like 3 days. My brother passed away and the concert of his favorite artist is the same day as his birthday and I wanted to honor him by wearing a shirt with his image.

Reason I chose this business:

I picked Zazzle because it was cheap to be honest. A lot of other places even the local stores are only cheap when you buy in bulk but I only needed to a few t shirts.

Date of experience: July 30, 2024

Thumbnail of user samanthas1728
West Virginia
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Was helping my sister make a seating chart and the site is so easy to navigate and use. The product came in time and was in good condition. My sister loved it

Reason I chose this business:

Friend recommend

Date of experience: August 27, 2024

Thumbnail of user elspetho2
Illinois
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Zazzle has a wide variety of templates to choose from. The website is easy to navigate. Customizing was easy and quick. Ordering ad delivery was quick.

Date of experience: August 30, 2024

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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