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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Easy to use webpage to design invites. Ordering was simple and tracking was received in a timely manner. Shipping for 25 invites plus envelopes was a bit much
Date of experience: August 21, 2022
I ordered may 7 2020 here it is june 7th still no order received they WILL NOT RESPOND to any emails for the most part there quick to charge your card WILL NOT REFUND! Well Monday morning I will be contacting my card services of fraudulent charges because Im not paying for something I never received! DO NOT ORDER FROM HERE YOU WILL NOT RECEIVE YOUR ORDER (SCAM) I received 1 email that only says thanks for ypur order im pissed DO NOT WASTE YOUR TIME ORDERING! Keeps saying will email you when order shipped! Card statement shows I paid May 7 & still hadnt received my ORDER! No order Id or anything! 0 starz if I could
Date of experience: June 7, 2020
I love the invitations for granddaughter bday party. The details are beautiful. I received them quicker than I thought. I will be doing more business in the future.
I was looking for someone make unicorn invitations, zazzle pictures stood out to me along with pricing. Thank you, I love them.
Date of experience: August 29, 2022
I orders some personalized stickers using my own pictures and even though the pictures weren't dark they came out really dark on the stickers when I received them.
Date of experience: September 13, 2023
I orders some personalized stickers using my own pictures and even though the pictures weren't dark they came out really dark on the stickers when I received them.
Date of experience: September 13, 2023
The case I ordered is just beautiful! The quality is exceptional and I couldn't be happier with it. I show it to everybody I know! Thanks for your great service and excellent product.
Date of experience: January 4, 2012
My experience is always one of ease and I always find what I'm looking for.
I use them before, and I like the variety of design and products
Date of experience: June 27, 2024
Loved all the items I got. Got them quicker than estimated. & had to cancel my first order cuz I forgot to write something on my invites & it was easy to cancel and replace my order.
Date of experience: August 26, 2022
Said they couldn't print my invites for my wedding because our engagement pictures had lightsabers in them. It's literally pictures of me and my fiance for our wedding... so dumb.
Tip for consumers:
If you have props in your wedding pictures maybe think twice about wasting your time
Products used:
All-in-one wedding invites
Date of experience: March 4, 2022
Hi Ashley,
Whilst we would be happy to print all designs on Zazzle, we do have policies in place that we must uphold. An email would have been sent to you confirming the reasoning for the cancellation. If you wish to discuss this further, you can contact contact_review@zazzle.com!
Thank you,
Ryan
I ordered several items after searching the web for the best quality. I am very satisfied with my purchases (several customized items for our 50th wedding anniversary) and other items.
Date of experience: July 5, 2016
Ordered wine labels for a ladies trip. They arrived in a timely fashion. Wish the postage wasn't so high for such a lightweight item- doubled the price of the item.
Had what I needed.
Date of experience: April 28, 2022
Needed 80th birthday invitations for my mom's party. Great selection and price. Absolutely loved the invites.
I used them before and was very happy with the price and product received
Date of experience: June 3, 2024
Sign was easy to order, quick turn around, beautiful, high quality sign
Had what I was looking for.
Date of experience: July 2, 2024
This is my second time ordering from Zazzle! Absolutely love love their products!
Love how everything is personalized!
Date of experience: July 1, 2024
It was a good experience. Your professional and quick. And prompt service.
I was referred by a friend. I will recommend to family and friends.
Date of experience: July 2, 2024
I am very pleased with the cards I received from Zazzle. The pictures I chose came out very clear, colorful and were mounted perfectly. I will definitely be ordering from Zazzle again.
I've used Zazzle before and have had great results.
Date of experience: July 28, 2022
Zazzle choices were hands down the best I found, and when the invitations came in they were exactly what I expected. I wouldn't hesitate to recommend Zazzle!
Choices, prices, ease of ordering.
Date of experience: February 20, 2023
Loved the quality, ease of customizing, the design, and the fast shipping! Very pleased with my order! Affordable and amazing quality! Worth every penny!
Heard about it online and the prices were so reasonable!
Date of experience: January 16, 2023
It was was everything I hope for and I order a 5t and it fit perfect true to it size. I will order again would have gave it a 5 star if came a little sooner and they offer free shipping sometimes.
Date of experience: August 7, 2015
This company is a joke. I order a lot of things on line as do a lot of people in this day and age. I spent more money than I should have on a phone case that was never received by me. I contacted cs right away and was first given some bull about not being able to track it and for me to wait a few more weeks before I contact them again. Absolute nonsense! I contacted them back immediately saying that was unacceptable and then they said all the rigmarole about letting a different dept know etc. etc. And then today I still have nothing from them so again, I contact them and get this whole, it takes 3 business days to make a case and so on you'll get conformation etc. I have now put in a call to the BBB and they asked me to forward all the communication and come here to look at and leave a review. Not good business at all and am now looking for a different case and will be contacting them again for a FULL REFUND. Of course I will wait here to see what the representative will respond with, probably something like" Hi Kristi, we apologize and you can respond to such and such email... blah, blah, blah. After I cancelled my order and said I wanted a refund, I get an email from them saying that they had already sent out a replacement item but I would still get a refund. After 3 weeks I still had no item and no refund so I contacted them again and this time they said that no item had been shipped at all and that I'd get a refund immediately. I did get my refund in full about 3 days later. This company is shady and they do terrible business! I wanted to give it no stars but had to give it something.
Tip for consumers:
Keep looking, but hopefully soon this company will be non existence.
Date of experience: February 16, 2015
Hi Kristi. We apologize for the issues you had with your order. We will have our CS team follow up with you shortly via e-mail.
Order came earlier than expected. Invitations are beautiful and correct!
Date of experience: July 3, 2024
Easy shopping and shipping arrived early—I didn't have any problems.
Date of experience: July 3, 2024
Everything was as depicted and it came very quickly. I was very pleased with the product.
I have used them before and never had a bad experience. They are very dependable.
Date of experience: July 2, 2024
Took my own design and transformed it into usable, professional looking promo items.
Been using for years...
Date of experience: July 3, 2024
Zazzle did a great job with my daughters' bridal invitations.
They had good reviews
Date of experience: July 3, 2024
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
We're truly sorry to hear of the negative experience you've had with us, and we would like to help.
Unfortunately we are unable to locate the order with the information provided. If you are still in need of assistance, please send an email to social@zazzle.com and we would be happy to help!
Thank you,
Elena