Zazzle

I ordered this banner for my son's graduation. It was so beautifully done and well made. I paid for expedited printing and it arrived just in time. I will definitely be ordering again.

I have used Zazzle before, but a friend at work had a coupon code for canvas art and shared it. I immediately ordered a canvas print for my son, of himself and his dog. It was produced very quickly and was perfect, he loved it. Two other orders, I had also ordered with expedited shipping and was disappointed when they didnt arrive by Christmas - I do think the website should be a bit clearer about estimated shipping dates. Also, I would like it if you could preview your items more clearly - its a bit confusing, to make changes and then go back and undo them. Other than that, the site is wonderful, the products turned out very well, and I am waiting on yet another canvas print for my daughter, due to arrive any day. The reason I ordered this last print was because a throw I ordered from a competitor turned out horribly, and this Zazzle order is to replace that. (the other company hasnt even bothered to respond to my note). Thank you Zazzle for consistently good products!... and for caring enough to ask your customers how they felt about your service. Tina Bell

I ordered a baby shower banner on December 5th received an email stating that it would be here by the 13th of December no product from zazzle. Received an email on Dec 11th at 2am stating that my product was mailed out on the 13th of December at 10:36pm. My baby shower is on the 17th of December and I won't have a banner. Thanks Zazzle for messing up my baby shower now I had to cancel it cause I don't have everything I needed to make it one of the best days for me.

Again Thanks Zazzle you are the best for messing things up.

Great from start to finish. Quickly edited my existing business card. Submitted my order, quick fullment and delivery. Easy Peezee

I ordered 3 things, 2 shirts and 1 hat. All arrived in a good time and they all fit great. The printing was just what I wanted. Overall a great experience and will be back again.

I had to make a new account, but I have used Zazzle for years. I love it. Really. Not so much purchasing others ideas, but creating my own. Although I have bought from others too :(

Zazzle Support member Oskar tokk his time to help me lesrn about referrals and sales. Goung above and beyind normal cusyomer service. He made me feel like I can make goid money with Zazzle.
Thanks
William Thompson
Zazzle Store mundovivo

I loved making my own invite on Zazzle as I could start with their design and make it my own in so many ways.
It looks great and I can't wait to send them out tomorrow.

I do appreciate rapid service. My order coming early and right on time for me to give out the invitation to my families and friends. Thank you so much for your care and your hard working.

The overall experience was good. The paper quality and the print job were fine. The price is too high in my opinion. I think business wise I should get a manufacturer and not a POD service.

This mug was a birthday present for my daughter. She loved it because not only does she love pineapples, but she loves her kitty Harper and the cat on the mug holding the pineapple resembled her!

Zazzle describes itself as enabling "individuals, professional artists, and major brands, including Disney and Hallmark, to create and offer billions of unique products for customers worldwide". This means Zazzle does not DESIGN the items it sells, but PRINTS them. Therefore, if anything goes wrong in the production process, they say it's part of the design, creating a loop of passing the buck between designer and Zazzle. At the end of the day, you do get a refund, less your return shipping and a whole lot of grief.
Delivery is reasonable, order is questionably accurate. My order would have been perfect except for a gloss coating on one side of a gift card. The item arrived with the gloss coating on the To/From side and not the Address/Picture side, making it impossible to fill-out. Zazzle insisted this was the designers intention and would not see reason.
Not too pleased with Customer Service; your basic automaton, giving scripted answers. Zazzle was more interested in refunding my money than fixing the problem, which I wanted; I wanted the cards!
Customer Service "Support" was more concerned about being right than a retaining a pleased customer AND making money. Even after Zazzle had me contact the designer who said it was a printing error, Zazzle still insisted it was a design error, sending me "pictures" and Return Merchandise form.
Zazzle looks good, but isn't worth the grief

From start to finish it was a positive experience and the product was equally amazing

I ordered a Christmas gift on December 19th, but before I did I made sure that it would be delivered within a reasonable amount of time around the holiday. Before the order was "final", the estimated date of delivery was December 27, however, the email confirmation said delivery estimated to be December 28 or 29. That was fine as it was a gift for visiting family who didn't leave until January 1st. However, it never arrived. It's January 4th, and still no sign. At this point it will be useless to receive. I know that everyone gets busy around the holidays, but if promises cannot be met, one would think they would contact you and allow you to "opt out" of the order. As of today it's a week late, and this being my first zazzle experience, I am not zazzled. E-commerce has become very reliable in that they can let you know when an order will arrive. In this day and age, zazzle fails at meeting basic expectations.

Update: Zazzle contacted me and took care of the situation. I applaud Zazzle for exercising an active customer service reaching out to make things right.

DO NOT ORDER CARDS FROM THIS COMPANY. They made two errors from the original baby shower cards I wanted. After emailing them, they said "they can't help me and I have to order them again." Even though THEY made the mistakes. I highly recommend ordering cards from another company. I would not trust them to deliver the cards you wanted.

I placed my order for invitations to my daughter-in-laws baby shower. Thankfully I ordered way in advance as they were on sale. A few days later I received a call from a gentleman in California, (mind you, I live in Washington state), who had received my order. He also told me that he received someone elses wedding shower invitations another time. The next day, before I had a chance to contact them, I received a package in the mail. I thought that maybe they had figured out the mistake on their own. WRONG. It was baby shower invitations for someone who lives in Colorado. To top it all off they had misspelled a word on hers. I contacted the company only to be met with someone who was very hard to understand and he clearly didnt understand me either. He finally figured out what I was saying and he muttered something that I deciphered as I would be getting my order. I finally did receive them and everything is spelled correctly. However, the cost, I felt was quite high and certainly not worth all the hassle.

I thought I ordered the wimzy blowing on the dandelion seed pod but I got one standing in the middle of the pod I needed it for my family reunion it was to sit on the top of a 6 ft obelisk no one knew but I was disappointed

I have been looking for this shirt for years and was thrilled to finally find it at Zazzle... everything went great... from the order. To the updates... to delivery.

I order a few invitation as samples and they were exactly as described and met my (our) expectations. Delivery was prompt and I will be ordering the invitations soon...

I ordered ribbon for my daughters baby shower, paid extra to have it shopped faster, it was guaranteed to be here on Monday, here it is Thursday and no ribbon, I have already started all the decorations with this special ribbon, so no I have nothing to finish things with, was lied to when I called Monday that it would be shipped on Tuesday and here at the latest by Thursday, called again today and ribbon was still in production, same thing I was told Monday, very very unsatisfied customer- will never shop here again!

I had fun designing these for my grandchildren... changing colors and designs... It "REALLY" adds a personal touch... and I can't wait till Christmas for them too see them!

I have just begun to use my photography to design items to be shared with family and friends. I am more than pleased with all aspects of this website.

I ordered funny cards, fitting the uncomfortable medical tests my friend was undergoing. I also constantly hunt for hunting-themed cards for relatives. Zazzle has many and I want more!