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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,101
Neutral
54
Negative
58
View ratings trends
338
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How would you rate Zazzle?

Reviews (10,623)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user lindap22
Arkansas
3 reviews
4 helpful votes
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April 7th, 2012

I was looking for law school graduation and medical school graduation cards which are impossible to find They had them, they could personalize them and I loved them.

Date of experience: April 7, 2012

Thumbnail of user demetriced3
Ohio
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

The thank you cards that I ordered were perfect! The process to change some of the designs were easy and the quality of the cards were great! I would use zazzle again.

Reason I chose this business:

More options for what I was looking for in baby shower thank you cards. The selections were very nice.

Date of experience: May 24, 2022

Thumbnail of user ginav171
New York
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

The process was so easy and they shipped so quickly! I ended up having to order more invites and detail cards and the re-order process was so simple

Date of experience: April 13, 2023

Thumbnail of user abigailn112
Utah
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Love that it is a postcard! Super cute and simple. It is smaller than regular announcements but it is standard post card size. Just super cute and quick!

Reason I chose this business:

Price and designs available

Date of experience: May 30, 2022

Thumbnail of user melindaw217
California
1 review
0 helpful votes
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May 7th, 2022
Verified purchase

The invitation came in like the size of a Thank you Card. Why would that even be an option for an Invitation. I didn't even see that I would need to change that.

Date of experience: April 7, 2022

Thumbnail of user jenniferp13
Ohio
1 review
1 helpful vote
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January 3rd, 2012

I was so happy to have my order in time for christmas. My husband watches the "that Metal Show" and wanted a shirt. So I was very pleased when my package arrivied > thanks

Date of experience: January 3, 2012

Thumbnail of user pattig315
Michigan
1 review
0 helpful votes
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September 27th, 2023
Verified purchase

Very pleased with the quality of the shirts and the overall time to receive the product. Great experience.

Reason I chose this business:

The tshirts they were selling.

Date of experience: September 27, 2023

Thumbnail of user danas83
New York
1 review
0 helpful votes
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April 20th, 2017

I was working on a custom ribbon that would not edit properly. I had worked with another representative for almost two hours, prior to Carey, who did not follow up to complete the necessary edits for me to place the order. When I called back, I was frustrated and tired. Carey worked with me to ensure my project was a success. He did not give up until I was completely happy with the final product. Furhmore, he recognized the struggles and frustration I experienced trying to create this DIY ribbon, as well as my disappointment with my past customer service encounter. He compensated me for my time by expediting shipping. This was important since I lost a considerable amount of time trying to create the ribbon. (I use Safari browser and wish it was more compatible with your site). Time is of the essence since it is for my mom's 70th! Carey was helpful, patient, capable and gracious. What began as a terrible experience was left on a positive note. Thanks to him, I would use Zazzle again! Thank you, Carey!

Date of experience: April 20, 2017

Thumbnail of user rachelr1005
New York
1 review
0 helpful votes
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March 13th, 2023
Verified purchase

The postcards came quickly and were nice and sturdy. They look great! And the price was quite reasonable.

Reason I chose this business:

I chose Zazzle because of the price.

Date of experience: March 13, 2023

Thumbnail of user tammyk581
Minnesota
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Everything was great except for the packaging. My package actually had opened and the cardboard package was flimsy.

Reason I chose this business:

Liked the product when I searched online

Date of experience: February 2, 2023

Thumbnail of user lesliem805
California
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

We used Zazzle for the invitations and rsvp cards for a Quinceañera. I was able to personalize it just how we wanted with ease and shipping was quick. Will definitely be using Zazzle again!

Reason I chose this business:

They had more options on backgrounds, prints, and colors to make it more like what we had in mind.

Date of experience: June 4, 2022

Thumbnail of user bernieg56
Illinois
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

Have purchased this product before and the quality of product is great, as well as the format and delivery process. Thanks!

Reason I chose this business:

Past customer

Date of experience: April 13, 2023

Thumbnail of user danaq36
Texas
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

Happy with the product. The bride and groom are very pleased with the napkins and cant wait to use them at the wedding.

Reason I chose this business:

Used Zazzle in the past and was happy with the options to design something and have it printed.

Date of experience: October 8, 2023

Thumbnail of user daynas61
Georgia
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Order was received sooner than I expected, and invitations looked exactly like the picture and were exactly what I was expecting!

Reason I chose this business:

Recommendation

Date of experience: June 13, 2023

Thumbnail of user sarae456
Washington
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

Great! I enjoyed it, was fun to customize my invite and was fun to track my order, it also came earlier then expected

Date of experience: August 12, 2023

Thumbnail of user maryad4
Pennsylvania
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

I like the experience I was able to design what I wanted and to order it and see it in person, thank you!

Date of experience: February 17, 2023

Thumbnail of user suem1358
Ohio
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Haven't seen the product yet (sent directly to recipient) but very happy with ease of design, price and quick delivery!

Reason I chose this business:

Seemed to have the easiest design software and good price

Date of experience: December 12, 2023

Thumbnail of user stacib2
Illinois
8 reviews
1 helpful vote
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April 27th, 2023
Verified purchase

The process of choosing and filing out the invites was simple. The Choices were plenty. The only thing that was hard was the cost.

Reason I chose this business:

Convienvence and color /theme options

Date of experience: April 27, 2023

Thumbnail of user kathyl1058
Massachusetts
2 reviews
0 helpful votes
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October 18th, 2023
Verified purchase

Good but the website app was a little challenging to navigate and can be made to be easier to use and navigate

Reason I chose this business:

The only one I could find that had 60 card template available - otherwise would have chosen SHutterfly which has a far more easy to use app

Date of experience: October 18, 2023

Thumbnail of user dianaf496
Nevada
2 reviews
0 helpful votes
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April 8th, 2022
Verified purchase

I was pleased to find a greeting card in the Thai language so I could send it to my Thai Sis.-in-law. I was happy it was delivered as quickly as it was!

Reason I chose this business:

Zazzle had the item I was searching the web for.

Date of experience: April 8, 2022

Thumbnail of user maddys54
Kentucky
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Loved the way the website is designed and the way you can design the cards! Very easy to use and super good quality.

Reason I chose this business:

Loved the cards to choose from!

Date of experience: June 12, 2023

Thumbnail of user maryk4160
Pennsylvania
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

My new shirt is very nice. It is just what I wanted.

Reason I chose this business:

I wanted this particular shirt

Date of experience: May 15, 2024

Thumbnail of user ebonig8
Connecticut
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

The quality was outstanding, and the design was simple, but perfect for my party. The price was affordable and again the quality was perfect.

Date of experience: July 10, 2023

Thumbnail of user laureng704
New Jersey
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

Love the Main Squeeze invites they were sent efficiently and the color on the invites is bright and beautiful!

Reason I chose this business:

They had the design I was looking for.

Date of experience: January 30, 2023

Thumbnail of user harryh648
California
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

No issues working with a professional organization

Date of experience: May 18, 2024

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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