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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,856 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.6%
Positive
2,261
Neutral
64
Negative
64
View ratings trends
339
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How would you rate Zazzle?

Reviews (10,856)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (952) business cards (323) wedding invitations (336) delivery date (101) quality product (127) credit card (79) delivery time (59)
Thumbnail of user christinap1533
Ohio
2 reviews
0 helpful votes
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November 1st, 2024
Verified purchase

My invitations for my daughters Confirmation are absolutely stunning!
Quality and clarity are top notch!

Reason I chose this business:

Referred by a friend

Date of experience: October 22, 2024

Thumbnail of user dbbief
California
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

The paper arrived in a timely manner and it was in good shape. Not torn or ripped in any way.

Reason I chose this business:

You had the paper I wanted.

Date of experience: November 6, 2024

Thumbnail of user janaea14
California
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

It was super easy to put in my information and create my own card.

Reason I chose this business:

It was cheap and fast

Date of experience: November 6, 2024

Thumbnail of user shellyw318
Michigan
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

I found the site and personalizing the invitations to be easy to use. It is very nice being able to see images of the invitations in different colors. I loved the vintage options that were art deco. I liked seeing the artist who designed the invites that I chose and appreciated the little Thank You note from her. I was also impressed with how fast the order came -- everything correct and so pretty! Thanks a bunch!

Date of experience: July 31, 2024

Thumbnail of user wgmarketingprosl
Michigan
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Easy to customize
Easy to order
Fast shipping
Visiting the site made me feel very comfortable, it was very professional looking. I am a person that supports different businesses because I am a business owner myself. But Zazzle stood out in my Google search and I didn't hesitate to find a merchant to support.

Reason I chose this business:

I choose Zazzle because it was the only site that had merchants with the product I was looking for with reasonable prices.

Date of experience: August 5, 2024

Thumbnail of user crystalm1154
Alabama
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Such unique options, great prices, and fast turnaround time/shipping. The invites came out exactly as pictured on the site and the preview customization made it easy to create. Definitely will recommend!

Reason I chose this business:

The unique options and easy customization.

Date of experience: July 31, 2024

Thumbnail of user tanyaw591
South Carolina
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Would definitely recommend to others and would order from them again!

Reason I chose this business:

They had exactly what I was looking for to display vintage Halloween post cards!

Date of experience: November 7, 2024

Thumbnail of user stephanier2296
Georgia
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

This was my first time using Zazzle. I created a birthday invite for my twin boys. Easy to create & found the exact design I had in mind. Great quality & received it promptly. Loved being able to add the digital option as well.

Reason I chose this business:

Saw invites preciously created on Zazzle.

Date of experience: August 30, 2024

Thumbnail of user veronicab869
Florida
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Fast shipping and love the quality. We are very happy with the design

Date of experience: November 6, 2024

Thumbnail of user mariak2184
Pennsylvania
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

The site made it very easy to create an invitation and place the order

Date of experience: November 5, 2024

Thumbnail of user evam770
Florida
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

It was fun and easy to create a custom-made anniversary card.

Reason I chose this business:

Ability to customize.

Date of experience: November 7, 2024

Thumbnail of user shareex1
Rhode Island
2 reviews
0 helpful votes
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November 16th, 2024
Verified purchase

Fast and excellent service and shipping
Thank for making my postcards perfect!

Date of experience: November 6, 2024

Thumbnail of user pennyd368
California
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

There was a large selection and the customization was easy for me.

Reason I chose this business:

I've used Zazzle before and usually check there first when I'd like anything to be customized

Date of experience: November 6, 2024

Thumbnail of user crystalm1556
New York
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

It's fun to use the design tool and play around with the picture til it's just right!

Reason I chose this business:

Love the designs

Date of experience: November 6, 2024

Thumbnail of user gamerisey
Michigan
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

This website allows you to do some amazing things with personalized cards. The 4 Star Rating is only because it can be a little complex, especially if you're not that familiar with using such a site. I'll definitely use Zazzle again. Awesome!

Reason I chose this business:

It allowed me to personalize a card for a vowel renewal

Date of experience: August 28, 2024

Thumbnail of user maxi53
California
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

I've ordered twice because on my first order, the logo was off center so much. Even though I followed the guides on the edit page to center it with their dimensions. My cards were unusable so waste of money. I thought I'd order again and maybe try to recenter the logo and go OVER their "safe guides" a tad bit to fit the logo better maybe they would center it perfectly
Second time I ordered and STILL it's off center and now all this money I spent on nothing :(( ( so sad

Date of experience: August 14, 2024

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Max,
I'm very sorry to hear that your business cards did not meet your expectations. I'd be happy to look into this issue further for you.
I will be reaching out to you shortly via email to provide you with further assistance and a suitable resolution. I look forward to hearing back from you.
Kind regards,
Craig

Thumbnail of user amberb1333
Minnesota
1 review
1 helpful vote
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September 9th, 2024
Verified purchase

This product is absolutely amazing! The finish is phenomenal! Everything was spelt right and I am so excited to send these out! I showed them to some family members and everyone has been impressed with it!

Date of experience: August 30, 2024

Thumbnail of user morganf201
Oregon
1 review
1 helpful vote
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August 17th, 2024
Verified purchase

The images I used for my save the dates were professional photographs. When I previewed, the save the date online, the image quality looked clear/crisp. When I received the save the dates, they appeared blurry & cheap quality. I ordered 100 of them, so sadly now I'm stuck with 100 save the dates I can't use. I wish Zazzle would've helped me ensure the pictures would look as they did in the preview before I spent $150+.

Reason I chose this business:

Saw it on Google

Date of experience: August 7, 2024

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Morgan,

I'm really sorry to hear about the image quality issues with your recently placed save the date order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Thumbnail of user patl836
New Jersey
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Product was delivered very quickly and exceeded expectations. Thank you!

Reason I chose this business:

Google search for what I needed.

Date of experience: November 6, 2024

Thumbnail of user sallyw726
Wisconsin
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Looks great, shipped with care and in plenty of time! Thank you

Reason I chose this business:

Used before

Date of experience: November 6, 2024

Thumbnail of user lizam176
Ohio
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Product arrived on time and looked better than expected! Such a great invite for the party

Date of experience: November 6, 2024

Thumbnail of user christinem4693
Georgia
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Invitations were beautiful, got so many compliments and my decorations match the invitation

Reason I chose this business:

Google search quick turn around

Date of experience: November 6, 2024

Thumbnail of user taylorg482
Texas
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

My invitations were easy to customize and turned out beautifully!

Reason I chose this business:

Because I knew I could order all I needed in the same theme.

Date of experience: November 6, 2024

Thumbnail of user carolineh646
Texas
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

I'd been working with a local print shop to have birthday party invitations printed. Then, after two weeks of slacking, finally told me that their printers can't work with my sized paper. Ugh...I was designing on dazzle at noon on a Wednesday, they delivered around 2:00 that Friday. I was able to address them all and drop them at the post office by 6. Plus, the quality was great, and looked even better than my original plan. I'll definitely come here first next time! Thanks so much!

Reason I chose this business:

Time and ease of design

Date of experience: August 27, 2024

Thumbnail of user jph45
Virginia
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Loved the look of the website when I hopped on the link my Grandmom had given me. I had an easy time selecting what I needed, then, even though it took some time to navigate the design feature (not my niche lol), I was able to create something I'm satisfied with. Love the style of the card and the box it came in too.

Reason I chose this business:

It’s worked for my Grandmom for a while so she referred it to me.

Date of experience: August 5, 2024

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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