Zazzle has a rating of 4.5 stars from 10,662 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Not the most easy to customize but you can customize everything which is super convenient.
Date of experience: June 4, 2024
Ordered a gift of memorial keyring and never got it. Will never use this company again. Customer service is rubbish all they say is sorry.
Date of experience: December 20, 2017
I would shop here again. I didnt receive my package the 1st time and they resent my order at no charge... Hassle-free
Good customer service
Date of experience: February 21, 2017
I ordered these business cards for my husband, the process was easy and simple. The wait wasn't too bad and they arrived in great condition.
I was searching and Zazzle came up, I thought I would try them out.
Date of experience: July 26, 2023
I have had a few run-ins with Zazzle service and they both ended in frustration and lies with no help in sight.
Tip for consumers:
Zazzle switches the sizing on item making them useless. "One size fits all" is a misnomer - they don't. They did at one point but now do not despite there there being no change to actual description.
Products used:
Embroidered hat
Date of experience: December 21, 2022
Hello Kirk,
I am so sorry to hear about sizing issue you had with your Hat order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann
It's kinda like cheap material to be honest couple of my cards had like small white spots on my black cards so it was a bit noticeable
Date of experience: November 23, 2023
Hello Sofia,
I am so sorry to hear that your cards had a printing issue and that the material was not great. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann
The invitations are BEAUTIFUL & really good quality. They even arrived before they were supposed to! Super happy with this experience and service.
Date of experience: March 27, 2023
The sweatshirt came out perfect. I didn't have time to do it myself. I hope it remain in good shape after washing
Date of experience: December 7, 2023
Thank you so much it was beautiful done. I greatly appreciate the look of the frame.
The only thing would be mice to be a little bigger
Date of experience: May 21, 2022
The prices are great, the merchandise is awesome, and I received my order in VERY quickly! Thank you guys! I will be a returning customer! =D =D
Date of experience: December 11, 2011
My invitations came out exactly as I designed them and with better quality than I expected. The price was also very reasonable, I got them on sale!
A friend used them
Date of experience: April 26, 2023
The Mugs were a cute gift for my husband's colleagues. The recipients got them on time and they seem to like them. The "honey badger" jokes continue!
Date of experience: December 31, 2015
Excellent help from start to finish, Jon went over and above to help me when I really needed it.
Hope to have a very happy resident soon!
Date of experience: March 29, 2018
Zazzle has a great selection of products at a reasonable price. I was easily able to customize my invite. It was delivered on time in great condition
Variety of invites
Date of experience: August 6, 2022
They came out so beautiful! I am so pleased with them! And the price is reasonable and exactly what we wanted in color and format! Thank you!
I actually found out about this website browsing on google. Glad I found this website now i will be ordering all of my invites through you all.
Date of experience: June 24, 2022
The loss of my husband was traumatic. Ordering thank you cards with his picture was very easy and made the process of putting him to rest easier.
Selection and quality of thank you cards
Date of experience: August 6, 2022
I am very pleased with the quality of the invitations. They look so nice! The order came in a timely manner. I appreciate it, too. Thank you.
Friend recommended
Date of experience: March 13, 2023
The design of the sign exceeded my expectations... looked just as it did when I ordered online. The delivery was extremely prompt!
I've ordered a sign previously and loved it!
Date of experience: October 31, 2023
My Zazzle order was easy to place. I was pleased with quality of invitations and fast shipping. Glad it was an option!
I chose the invitations I ordered because of the ease in finding the right color and ease of creating on the Zazzle sight.
Date of experience: November 8, 2023
Not the standard size of a wine label. Wish it wouldve have been to cover the original
Date of experience: June 3, 2024
The invitations turned out just how they looked on-line. My new neighbors loved the design and most are coming to the party.
Date of experience: October 13, 2022
Many choices to pick form. I like that fact it gives you the option to add more items from the same theme.
Date of experience: August 14, 2022
Love these invites. Such an easy process. Template was easy to personalize and the paper upgrade I did was really worth it.
Date of experience: May 21, 2022
We received our cards and they are beautiful. I will use Zazzle again in the future. They were fast and on time.
Date of experience: November 19, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Carole,
I truly apologize that you never received your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right.
Unfortunately, the Order # you provided is invalid. I will be sending you a private message here requesting for your order details so that we can help look into this.
I look forward to assisting you further!
Thank you,
Christine