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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
As a returning customer, i found it was easy to find products and place my order
Previous customer
Date of experience: April 23, 2024
Fast and good quality. They came earlier the. I thought.
Date of experience: April 23, 2024
MY water bottles labels were perfect. Would order again.
Date of experience: April 23, 2024
Lovely choices in invitations - easy to personalize. Good pricing too!
Price and quality.
Date of experience: April 23, 2024
Very satisfied with the product and speed of delivery
Date of experience: April 23, 2024
Easy to order, shipping was fast, sign looks great, would use again!
Date of experience: April 24, 2024
My mom and her finance are very happy with how everything turned out!
Flexibility
Date of experience: April 23, 2024
I loved the design, quality, delivered on time and not damaged.
Date of experience: April 23, 2024
Great & looks perfect, what I expected, will shop again
Date of experience: April 23, 2024
It was quick and easy to order invitations. They arrived quickly, looking exactly as expected.
Date of experience: April 23, 2024
The order was delivered a week earlier than expected
Date of experience: April 23, 2024
Exactly as pictured and works great! Also, price was perfect for the product.
Date of experience: April 23, 2024
The cards were beautifully done. Very happy with how they turned out.
Date of experience: April 23, 2024
Great delivery on time, price, variety of dresses and outfits
Dress was perfect
Date of experience: April 23, 2024
Ordered posters and received them within the time promised. But they were not suitable as a gift for the intended recipient, so I requested an RMA to begin the return process on 12/29/14. Heard nothing back, so I requested an RMA again on 12/30/14. Still haven't heard anything back by today (1/3/15). Zazzle promises a 30 day return policy for most items, and I have no problem paying for the return shipping since I'm not returning the posters because of a defect, but the lack of any response from Zazzle to my requests for an RMA leaves me very frustrated and unwilling to buy again from the company, and unwilling to recommend it to anyone else.
UPDATE Jan 4 2014 - Received an email today from Zazzle asking me to let them know if I wanted a refund to my credit card or a store credit. But still no RMA. I replied with my preference for a refund, and will re-post regarding the status of this issue when I receive the RMA and am able to return the posters.
UDATE Jan 7 2014: Zazzle let me know yesterday that a refund would be processed for the posters. I appreciate the response and have changed my ratings on service and returns from 3 to 4 stars for each category. I'm satisfied with the outcome now, but don't think I should have had to resort to going to SiteJabber to get a response. But I'm grateful for the forum that SiteJabber provided. Thanks!
Date of experience: January 3, 2015
My daughter LOVED the shirt! We were in Paris and went to Versailles last summer. This top was nicer than the ones they had there for sale. Thanks
Date of experience: February 16, 2012
Zazzle was reliable and fast for a last-minute calligraphy cards & gifts wedding sign. I also appreciated the free shipping option with a membership!
Date of experience: August 7, 2019
Yea I returned an item and they will not give me a refund. Store Credit only. That is crap cause now I have to buy something from them again.
Date of experience: July 31, 2017
Hello Bonnie,
I am so sorry to hear about your recent Zazzle order experience. I will be sending you a private message requesting for more information so we can better assist you.
I look forward to assisting you further!
Thank you,
Tram
Everything is great. The quality of your tshirts is far more superior than CafePress and buying this shirt put profits toward a cancer foundation.
Date of experience: May 3, 2012
Everything about this company is awesome. They make great products and always ask how you like your product. I'm always pleased with what I order!
Date of experience: June 12, 2014
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Jay. Thank you for your feedback regarding your order. We show that our CS team has been in contact with you regarding the order and that a refund has been issued. Please feel free to reply to that e-mail if you have any further questions or concerns. Thanks!