- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Customer service representative provided me with the code to order the corrected business cards and now i'm 100 % satisfied. Thanks so much!
Tip for consumers:
If you're not 100% happy, let them know!
Date of experience: March 26, 2017
Everything went smoothly! I enjoy my order.
Its so easy to make invitation, so many choices and the delivery time is reasonable.
Date of experience: October 10, 2022
The invitations turned out beautifully and were exactly as pictured. Super fast turn around time. Very happy with my experience and purchase.
Quality and cost
Date of experience: May 26, 2022
Upgraded shipping so I could get my product by a deadline for a trip the first part of April 2018. Much appreciated!
Date of experience: March 27, 2018
Loved the invitations I ordered. Wanted something fun and different and found your site, it was exactly what we were looking for.
Found while searching on line
Date of experience: July 22, 2022
Ordered Stretchy Pants from Zazzle, they came on time, fit as expected and I had absolutely no issues... I would order again.
Date of experience: June 5, 2017
The invitations to my son and his fiancee's rehearsal dinner look great! They are compatible with their ZAZZLE wedding invitations. Thank you.
Date of experience: August 1, 2022
Great service and fast shipping. I would definitely recommend this site to anyone that's planning a wedding. They also have great prices.
The design and price
Date of experience: August 10, 2022
Absolutely love my ultrasound announcement cards! They are perfect
Was worried they would be unclear
Seller did a great job
Thank you
Credible site with creative amazing products
Date of experience: August 6, 2022
Nice design, but it was a little too small; it's hard to make out what it is unless you're looking really close.
Date of experience: August 10, 2022
We love the invitations. I small thing. I ordered 16 and 3 different people counted 4 times each. There was only 15...
I could not find a phone number so i responded to an email they sent me..
Still haven't heard anything...
We liked your variety. But we wanted a rustic, kind of western look. 100% will use you again.
Actually about 5 yrs. Ago i ordered the most beautiful 18th birthday invitations from you for a girl. They were the best...
Date of experience: August 16, 2022
Orders were easy to design, they came quickly and were exactly as I ordered them.
Ad popped up in Google.
Date of experience: April 5, 2024
I ordered cards from Zazzle on February 15,2017, but never received. I emailed Zazzle on March 20th and received an email (it appeared to be a "canned response") that their system had no record of a Zazzle account registered under my email address. I sent my email address and order details in and again I received the same "canned response". It appears real persons are not reviewing customer emails. I then sent another email with LARGE PRINT INDICATING MY ORDER NUMBER. I received a response indicating that the order was delivered. I responded that I did not receive and my husband was home the entire day it was supposedly delivered. I then received a response on March 22,2017 that a replacement would be shipped to me. I emailed back and asked for an order number and a tracking number so I could track it. I also asked for a supervisor to call and I left my direct number. I did not receive a response to any of those requests. As of today, March 28,2017, I have not received my cards or a response to my last email, so I inquired again, but still no response.
This company has the worst possible customer service I have ever seen. I am not even sure if they employ "real people" in customer service. When I tried calling early on, my call was not taken, even after 35 minutes of holding. I am reporting them to the Better Business Bureau.
Date of experience: March 28, 2017
Hello Donna,
I sincerely apologize that you have not yet received your order and for your overall experience with us. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I will be forwarding your information to our customer support supervisor and they will be in contact with you by the end of day.
We look forward to assisting you further!
Thank you,
Christine
I have used Zazzle several times, and the selections, quality and reliability will keep me coming back for any printing needs.
Date of experience: May 21, 2022
I liked that Zazzle offers so many different types of prints to display on items! I found one which was perfect!
Date of experience: December 21, 2015
Zazzle's is prices were a little out of budget for me but over all great! And fast shipping was a plus!
Date of experience: April 29, 2022
We loved the Sweet Sixteen Flyer. The design was exactly as stated. I can't wait to use Zazzle for another event.
Date of experience: September 6, 2012
Love their invitation designs and deliver was reasonable! I highly recommend Zazzle and look forward to using them in the future!
Date of experience: September 17, 2022
Very fast service and delivery. Easy to use website, product ordered was just as I created it. Would definitely use again.
Date of experience: December 3, 2011
Order arrived in a timely manner and was exactly as stated it would be. I would buy from this site again.
Date of experience: January 22, 2012
I made a birthday gift with just general pictures and was flagged as copyright. They are clueless and have no idea.
Date of experience: July 9, 2022
Hi Christopher,
Whilst we would be happy to print all kinds of content on Zazzle, we do have to adhere to strict copyright guidelines. Should you need any more guidance, please reach out at content_review@zazzle.com.
Thank you,
Ryan
Loved it for my save the date. Great Customer service I will be ordering again. Thank you for all your help.
Date of experience: February 20, 2019
I purchased 10 'Your Vote Matters' pins and shared them with my friends. I may need to order more.
Thank you!
Date of experience: October 10, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Iris,
I am so sorry to hear that you received your order with template information on the back. I see that you were assisted via email. We will be sending you another follow up email.
If you have any questions, please feel free to reply to our emails and we can further assist you.
Thank you,
Terri