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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Awesome variety to chose from, easy to customize and came quickly with updates at every step. Will definitely use Zazzle again!
Customization was easy.
Date of experience: April 7, 2022
I received quick and professional attention for crediting a returned item. Jon was a great rep. He changed my life forever.
Date of experience: March 28, 2018
It was a very positive experience, in terms of quality and speed of getting me the order. I would highly recommend.
Convenience, ease, and quality.
Date of experience: October 1, 2022
Invites are perfect! Just as they appeared when I ordered them and they came very quickly which was crucial. Thank you!
Date of experience: July 21, 2022
You went above and beyond to help me with my refund/reorder in a very timely manner, which is very much appreciated.
Date of experience: May 18, 2018
There were plenty of personalization options that were easy to navigate. The prints delivered earlier than expected which is always great.
Date of experience: May 4, 2022
The birthday invitations turned out even better than I imagined. I can't wait for our family and friends to receive them.
Date of experience: May 4, 2022
I made my baby shower invites and diaper raffle cards using zazzle, it was very straight forward and easy to use.
Date of experience: June 6, 2022
I would like to credit the artist in this review as it is because of her that I ordered through Zazzle.
Because off the artist
Date of experience: August 7, 2022
My order arrived earlier than expected and was exactly what I ordered. You have a new customer. I am beyond excited
Date of experience: October 10, 2022
The cards came out better than expected. I have to order a couple more. I also received them quickly. I'm satisfied
Date of experience: May 9, 2022
Perfect invites for a party at a tea house! Order was easy and invitations arrived promptly. Very happy with my purchase.
They had the perfect invitations for a Bride's Maids Tea Party Luncheon. Couldn't find this anywhere else and these were beautiful and perfect for what I was looking for.
Date of experience: August 14, 2022
I honestly thought it was a great experience. The invitation came in early than the app said and I'm not complaining!
I choose it because I didn’t really trust any app besides Zazzle to order my invitation and I was in need of my invitation.
Date of experience: August 14, 2022
It was a good experience. Getting things for my wedding. Cost and speed of shipping was amazing. Highly recommend this seller
Date of experience: June 14, 2022
The site was very easy to use. The invites arrived on time and exactly as requested. We had a great experience!
They had a template we were interested in using.
Date of experience: September 21, 2022
Googled thank you cards, and was able to personalize a super cute card in all of maybe 10 minutes. Super easy!
Date of experience: June 11, 2022
Great experience overall! I got all save the dates, invitations and thank you's and have zero complaints about any of them!
These were the cheapest we could find!
Date of experience: August 26, 2022
Zazzle delivered my order promptly & I was very happy with my order! Definitely would recommend.
I liked the designs Zazzle had to offer & they were affordable.
Date of experience: April 20, 2024
Zazzle is a complete disaster. Placed an order for rectangular business cards (and these are completely basic cards, no images, few words, black ink) on 9/3/17, originally expected to arrive by 9/15 (I believe I am being generous with that expected date). Today is 10/10/17, and after multiple messages to them, I only know that they are working diligently to fulfill my order as quickly as possible, and that my shipping has been upgraded. I will never receive this order, and their customer service is horrific -- I have Zazzle Black, and after multiple negative experiences I will never purchase anything from Zazzle, ever again. Read these negative reviews and stay away! Earlier this year I ordered a personalized notebook and they literally just threw it in a box completely unprotected and it arrived with the corners, edges, and spiral crushed. IF YOU NEED TO CONTACT THEM ABOUT AN ORDER, do not choose "Where is my order?" as they will NEVER receive/respond -- it's like that option is only there for show! Choose "Cancel or modify my order"!
Date of experience: October 10, 2017
Awful customer service, this site is a scam! They took my money and so far I have received nothing after three weeks. WARNING- DO NOT BUY FROM THIS SITE!
Date of experience: June 16, 2014
Hi Charlotte. We see that our CS Team was able to resolve your issue. Please feel free to reply to their e-mail if you have any other questions or concerns. Thank you.
It was super easy to design and create my business cards and delivery was quick. Will order again.
I shopped around to different sites and dazzle had the best templates.
Date of experience: April 16, 2024
My daughter placed an order 9/12/2016 as part of her sister's Christmas present. By the 20th she was getting nervous that it wouldn't arrive so contacted Zazzle who told her that the 15 working days wasn't up. She didn't care about that - she just wanted her order here in time for Christmas. She has contacted them this year and the order has been resent in priority delivery which has still not arrived by 7/1/2017. The way they disregarded my daughter's concerns which have proved correct AND STILL THE ORDER HAS NOT ARRIVED! ZAZZLE HAS GOTTEN IN TOUCH AND THE ORDER HAS NOW ARRIVED TWICE.
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 6, 2017
Hello Sharon,
I am sorry to hear about your daughters order.
Unfortunately, the order number you provided us here is incorrect.
Can you please advise your daughter to reach out to us so that we may further assist?
We can be reached at support@zazzle.com.
Or, give us a call at 1-888-892-9953.
Thank you,
Terri
Love my shirts EVERYTIME! I have been and will remain a loyal Zazzle customer now and in the future :)
Best quality and prices!
Date of experience: November 6, 2023
Was looking for a design that had a retro pin-up vibe... and found exactly what I had in mind!
Zazzle had exactly what I wanted.
Date of experience: April 14, 2024
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Jessie,
I am so sorry to hear the disappointment you experienced regarding your recent Zazzle order. This is definitely not the type of service we want to be known for, and I truly apologize.
Although you have been able to get in contact with our Customer Support team, I will be reaching out to you via email with any available updates.
Thank you for your continued patience,
Tram