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2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
59
View ratings trends
338
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How would you rate Zazzle?

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user beths997
Florida
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Love my turtles Excellent selection, very easy ordering process and shipping was even faster. Thank you for excellent service

Date of experience: August 31, 2022

Thumbnail of user camillet73
Kentucky
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

Invitations are as pictured (my 5 year old loves them) and they were printed and delivered quickly! Great experience.

Reason I chose this business:

Because of invitation design

Date of experience: April 28, 2022

Thumbnail of user jamesiac
Texas
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

They were delivered ahead of schedule and printed just as the sample showed. Extremely pleased with the turn out

Date of experience: September 21, 2022

Thumbnail of user lucyh240
Alabama
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Just as promised, I am absolutely pleased! Colors were vivid and the order arrived in just a few days.

Reason I chose this business:

My first Zazzle order, but I will definitely be a repeat customer!

Date of experience: July 31, 2022

Thumbnail of user michellek1543
Pennsylvania
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

No problems with our order everything looks good the cards are nice everything is there for us thanks again

Reason I chose this business:

I like the items

Date of experience: June 5, 2022

Thumbnail of user emilyp685
Massachusetts
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

The card is definitely high quality and I was very pleased on how they came out! Will definitely recommend

Reason I chose this business:

Best designes

Date of experience: June 4, 2022

Thumbnail of user veronicas446
Wisconsin
2 reviews
0 helpful votes
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February 9th, 2023
Verified purchase

Absolutely beauty and we are so happy with it! It's going to make our special day so much better!

Date of experience: February 9, 2023

Thumbnail of user sharonm3119
Florida
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

I can not find my order on the Zazzle website. I need to update it and send again. Help!

Date of experience: May 6, 2023

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Sharon,
I am sorry to hear that. I have just sent you an email to help.
I look forward to assisting you further!
Thank you,
Clare

Thumbnail of user evet45
Texas
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

Love that I could personalize the invitation to honor two lives, and add several pictures of each of them.

Date of experience: May 8, 2022

Thumbnail of user christinee859
Florida
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

Customized and ordered online. Both were easy to do. Invitations arrived promptly. Great quality and vivid color! Extremely pleased!

Reason I chose this business:

Best option for the invitations I was looking for.

Date of experience: August 11, 2022

Thumbnail of user kb776
Washington
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Good Quality and delivered ahead of schedule. I am pleased with the card stock and envelopes are very hardy.

Reason I chose this business:

Pinterest link and good reviews

Date of experience: August 9, 2022

Thumbnail of user alinee3
New Jersey
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

I was so satisfied with my order! They came out beautiful and just in time for my daughter's baptism!

Date of experience: June 11, 2022

Thumbnail of user jennifere1420
Texas
2 reviews
0 helpful votes
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August 14th, 2022
Verified purchase

Personalizing the bridal shower invitation was easy and quick. Design printed beautifully. Delivered on time. Excellent service and product.

Reason I chose this business:

Cheaper than invitations found on Etsy.

Date of experience: August 14, 2022

Thumbnail of user madelynm44
Illinois
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

I ordered these invitations for my upcoming wedding and they are gorgeous. I can't wait to send them out!

Reason I chose this business:

The options are abundant and there are tons of customization options.

Date of experience: August 17, 2022

Thumbnail of user lindsayh228
Pennsylvania
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Found the invitations I liked, edited them very easily, ordered them, had a discount code, and they arrived early!

Reason I chose this business:

Always a promotion going on, good prices, cute designs lots to choose from.

Date of experience: August 17, 2022

Thumbnail of user autumnm110
Colorado
1 review
0 helpful votes
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August 20th, 2022
Verified purchase

Amazing and beautiful and showed up about a week early! These invitations make everything feel so real thank you

Reason I chose this business:

They're adorable and affordable

Date of experience: August 20, 2022

Thumbnail of user jonid50
Kentucky
1 review
0 helpful votes
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August 20th, 2022
Verified purchase

Wonderful shopping experience, fast shipping, great quality pillow. My friends daughter loves unicorns and she absolutely loved this pillow!

Reason I chose this business:

Because of the uniqueness and variety they have

Date of experience: August 20, 2022

Thumbnail of user andreap960
Texas
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Creating the badges was quick & easy, and they got delivered sooner than I expected. But definitely was pleased.

Date of experience: August 24, 2022

Thumbnail of user vonceilb1
Illinois
2 reviews
0 helpful votes
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April 28th, 2024
Verified purchase

Quick turn around, good professional product. Happy with purchase

Reason I chose this business:

Popped up on a search

Date of experience: April 18, 2024

Thumbnail of user jenniferb5412
Vermont
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I had stamps of my dogs made and they are perfect and I love them!

Date of experience: April 16, 2024

Thumbnail of user jenniferm6051
New York
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

The website was easy to navigate. The price was great. My order arrived on time.

Reason I chose this business:

I have always heard great things about the company

Date of experience: April 17, 2024

Thumbnail of user irish153
California
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

We loved the invitations. They were exactly what we wanted

Date of experience: April 16, 2024

Thumbnail of user sherrys1160
Macao
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I am hosting a bridal shower for my niece. Thanks for a timely arrival.

Reason I chose this business:

Supporting the graphic designer.

Date of experience: April 16, 2024

Thumbnail of user angelac2721
Texas
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

The site was easy to navigate to create the perfect business cards to represent my company.

Reason I chose this business:

Zazzle allowed me to incorporate all the details for my cards without charging a ridiculous amount of money.

Date of experience: April 16, 2024

Thumbnail of user jens530
California
3 reviews
0 helpful votes
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April 18th, 2024
Verified purchase

The item was pricey for what it is but it arrived in good condition and in a timely manner.

Reason I chose this business:

My daughter wanted the item.

Date of experience: April 8, 2024

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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