Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Order was delivered quickly (sooner than expected!). Quality as expected, accurate to the picture on website. Very satisfied.
Designs available where what I was looking for and price reasonable
Date of experience: June 24, 2022
Website was easy to navigate to order tote bags with my artwork on one side
Colors look great
Used in past
Date of experience: October 11, 2023
My bridal shower invites came much faster than expected and they are so beautiful! Definitely exceeded my expectations!
Date of experience: May 16, 2022
. The product I got was even better than anticipated. I will happily do business through Zazzle again.
Random chance
Date of experience: July 6, 2022
If you want to customize ANYTHING, this is the site! I was able to choose my design and there are buttons and links to help me customize even further.
Date of experience: February 23, 2017
They turned out great. From start to finish the process was fast and easy! Great quality of product!
Date of experience: April 28, 2022
My experience with zazzle has been awesome my baby shower invitation look good and they came on time
Date of experience: April 29, 2022
My Christmas cards are gorgeous! Even better than I expected. I got them within two weeks of ordering!
Date of experience: November 21, 2022
My experience was great! Easy to order and invitations were just as I was hoping for.
Thank you
Date of experience: March 27, 2023
Super easy to edit and delivered quickly! Got invitations for my sisters baby shower and everyone loved them.
They have super cute invites for an affordable price.
Date of experience: July 23, 2022
Great customer service, my associate was able to help me out through a very confusing order. Great experience
Date of experience: June 21, 2017
We always use Zazzle for our office event party invites. Awesome price and they always turn out great.
Variety of designs and great prices
Date of experience: July 26, 2022
Zazzle customer support corrected error and replaced order printed incorrectly.
Very helpful in response with persistence in request.
Date of experience: June 16, 2017
I ordered some invitations. The printing was horrible. The invitation order mistakenly included an invitation from another person's order and their card looked badly printed as well. As if the printer was running out of ink. I also bought some enclosure cards and 4 were missing from the quantity I ordered. Not a big deal on that one but it just adds to the bad experience. I contacted customer service 4 times (!) over 2 weeks every time promised they will reprint and get the invitations out to me and nothing. Apparently the printing department has not gotten back to the many requests from customer service. So much for that easy satisfaction guarantee they claim. After all the time I spent shopping and deciding on the perfect style, paying for several samples and placing an order way in advance so that I would be ready... I am very disappointed that I have to mail out these horribly printed invitations to my guests. The look of the printing just does not fit my style or the vibe I wanted to create for the event but I have no other choice at this point. I have to mail out the invitations in time even though I am sending out something that looks bad. I just give up but I am certainly not ordering from here again. I need to get vows printed and some menus printed. There has to be another option. The only positives are that the enclosure cards did look nice and were printed in the way I expected for the invitations. (even though I did not receive all of them) And, the customer service agents were polite. Megan, the person from my 4th and final call, really did seem sympathetic when we spoke. But at the end of the day... I will just send out these bad quality cards and take my business elsewhere.
Date of experience: August 1, 2022
Hello Tamala,
I am so sorry to hear about invitations. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I will be sending you a private message so that we can help look into this.
I look forward to assisting you further!
Thank you,
Zazzle!
They came out exactly how I wanted them. Smaller than what I expected though. Printing was very nice.
Date of experience: May 8, 2022
I received my Rehearsal Dinner invitations and they were beautiful! Excellent quality of both the invitation and envelope!
Convenience, easy to edit and lots of choices!
Date of experience: August 9, 2022
The Design portion was simple and shipped out quickly. I am happy with the quality as well…
It was simple to design
Date of experience: June 19, 2023
My son and I were thrilled with the invite! Just as I expected. Will order again in future!
Date of experience: February 13, 2023
Love the card beautifully made. Will be ordering again soon. Happy I found
This website. C
Thanks again
Date of experience: June 14, 2022
Very easy website to use! We designed our own business cards and t shirts and they were great!
Business cards and custom T shirts
Date of experience: August 28, 2023
I was very pleased with the outcome of he invitations I ordered. Super easy process and received quickly.
Saw on line and likes that I could customize and have printed.
Date of experience: August 17, 2022
Easy to order. Very quick turnaround. Received within a week! Very high quality. Love the invitations I ordered.
Date of experience: June 15, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Party H,
We are so sorry to hear that you received your order with the template information on the back.
I will personally be looking into this and I will email you shortly.
Thank you for your continued patience,
Terri