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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
59
View ratings trends
338
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How would you rate Zazzle?

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user nicolek1172
Virginia
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

I seriously cannot explain how satisfied I am with this product. 10/10 gold stars for everyone involved

Reason I chose this business:

Google search to make sure it was legitimate

Date of experience: December 6, 2022

Thumbnail of user giab26
Ohio
1 review
0 helpful votes
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June 19th, 2023
Verified purchase

I ordered my daughters invites and they came 4 days later! Super quick and looked great :)

Date of experience: June 19, 2023

Thumbnail of user gaylem303
Delaware
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

My order came in earlier than expected which was good because it arrived by my son's birthday.

Reason I chose this business:

Precious products bought

Date of experience: August 29, 2023

Thumbnail of user charleneb356
Ohio
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

Love my invitations! They were easy to customize and the quality of the end product was impressive.

Date of experience: February 27, 2023

Thumbnail of user brittanyk498
Alabama
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

The were so easy to edit to my liking and came exactly the way they were showed on the website

Reason I chose this business:

They had the only invitations that went with our theme that we wanted to teapots and by the far the prettiest

Date of experience: April 5, 2024

Thumbnail of user claires451
Louisiana
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Cutest little invitations! I use this company for all of our birthday invitations and I'm always satisfied

Reason I chose this business:

I’m always satisfied w their work

Date of experience: August 24, 2022

Thumbnail of user elsac4
Indiana
3 reviews
8 helpful votes
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July 26th, 2015

I found this best website which is providing world's best wooden art, I believe they will expand their business in next couple of years

Service
Value
Shipping
Returns
Quality

Date of experience: July 23, 2015

Thumbnail of user maryc3020
Pennsylvania
2 reviews
0 helpful votes
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November 8th, 2022
Verified purchase

I love this memory pin it just what I was looking for service was fast and amazing beautiful design... I'm a very happy customer.

Reason I chose this business:

Products are great for all occasions...

Date of experience: November 8, 2022

Thumbnail of user maxc3
California
1 review
1 helpful vote
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May 4th, 2012

This is a great way to quickly put a design on something and be holding it in your hands a couple of days later.

Date of experience: May 4, 2012

Thumbnail of user amyh1932
South Carolina
2 reviews
0 helpful votes
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July 20th, 2022
Verified purchase

The product is exactly as described on the website. Unfortunately, one of the corners had a crease bent in it from packaging and/or delivery.

Reason I chose this business:

Great products to choose from.

Date of experience: June 20, 2022

Thumbnail of user lindal3043
Colorado
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Great product but I can't download my own creation to use in other places. I finally figured it out but the art is fuzzy!

Date of experience: June 20, 2022

Thumbnail of user cloutiusm
Massachusetts
1 review
0 helpful votes
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December 14th, 2017

Do not order form this company. They will deliberately mislead you, they are the definition of a company with absolutely no morals at all.

Date of experience: December 14, 2017

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Cloutius,

I am so sorry to hear the disappointment you experienced regarding your recent Zazzle order. This is definitely not the type of service we want to be known for, and I truly apologize.

I see you have been able to get in contact with our Customer Support team, but I will be reaching out to you directly via email to further assist you.

Thank you for your continued patience,
Tram

Thumbnail of user shariz17
Texas
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

The invitations came in perfect condition. The poster, however, was just placed in a box with no protective cover so it arrived slightly damaged.

Date of experience: April 28, 2022

Thumbnail of user jackiec758
Delaware
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Zazzle made it quick and easy to design and order my custom messing name stamp 😊

Reason I chose this business:

Zazzle had the most options in designing the stamp

Date of experience: February 14, 2024

Thumbnail of user moniquew5
Missouri
2 reviews
0 helpful votes
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February 8th, 2016

It's thick material, wrinkles fall out easily, and the writing is beautiful. The gold seems more brownish, but it is still worth every penny

Date of experience: February 5, 2016

Thumbnail of user renek18
California
2 reviews
3 helpful votes
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March 17th, 2018

I was given wonderful customer service. The cards were of top quality. This is not the first time that I have ordered from Zazzle.

Date of experience: March 17, 2018

Thumbnail of user petere599
Connecticut
1 review
1 helpful vote
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December 10th, 2021
Verified purchase

Low quality operation. They keep cancelling orders cus the cant handle the power. Pretty sure the are in violation of most child labor laws.

Date of experience: December 10, 2021

Thumbnail of user maytalm
California
1 review
0 helpful votes
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April 26th, 2018

Ivan answered my question quickly and easily. Very short wait time for my call to be answered. I definitely like Zazzle even more now!

Date of experience: April 26, 2018

Thumbnail of user luza15
Texas
1 review
1 helpful vote
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April 15th, 2018

I needed to cancel my order due to a mistake and they were nice and help me reorder them. The customer service was amazing!

Date of experience: April 15, 2018

Thumbnail of user jolenek4
Virginia
1 review
0 helpful votes
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May 10th, 2018

Thelma at Zazzle was incredibly helpful. Fixed my issue promptly and will no hassle. I will continue to be a very satisfied Zazzle customer.

Date of experience: May 10, 2018

Thumbnail of user debrap944
Virginia
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

My order was processed right away and I received my package within a short amount of time. I am very pleased with the product!

Reason I chose this business:

My daughter told me about it. She designed to artwork for our coffee mugs and now the whole family has ordered.

Date of experience: October 2, 2022

Thumbnail of user christopherw1383
Arizona
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

I ordered a flying monkey poster to add to my collection of psychology themed poster and it arrived in three days, faster than promised.

Date of experience: May 1, 2022

Thumbnail of user desireea31
Pennsylvania
2 reviews
0 helpful votes
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November 21st, 2022
Verified purchase

It was easy to choose a design and place an for my Christmas cards. They arrived much faster than expected and they look great.

Reason I chose this business:

Discount code and a variety of products to choose from

Date of experience: November 21, 2022

Thumbnail of user deonc30
Oregon
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

I had a bit of difficulty but that was more me then the site. Lol
I absolutely love the invitations! They turned out perfect!

Reason I chose this business:

I liked what they had to offer for vow renewals. Didn't find much on other sites.

Date of experience: September 23, 2022

Thumbnail of user kristing206
California
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

My baby shower invitations came out perfect! They were vibrant and as exactly as I wanted. I will definitely be ordering again from zazzle.

Reason I chose this business:

Good price and they offered the sizes I needed.

Date of experience: June 4, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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