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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,694 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.8%
Positive
2,149
Neutral
55
Negative
62
View ratings trends
339
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How would you rate Zazzle?

Reviews (10,694)

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Reviews that mention popular keywords

customer service (952) business cards (321) wedding invitations (331) delivery date (101) credit card (79) quality product (124) delivery time (57)
Thumbnail of user lindas3261
Oregon
2 reviews
0 helpful votes
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September 6th, 2024
Verified purchase

The photo plaque arrived much earlier than you said it would. It was very well done and I am very happy with it.

Reason I chose this business:

I have purchased items previously from Zazzle and have always been very satisfied.

Date of experience: August 27, 2024

Thumbnail of user chryss5
Indiana
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Ordered some invites for our wedding this year and wanted something elegant. I love how we were able to change the wording throughout the entire card as needed, and the many different color options made my day! When the cards came in, I was excited to see how much better they turned out in person! We got the tear-away RSVP invites, and they tear so clean! Absolutely beautiful, will definitely be using this service again!

Reason I chose this business:

My mom used this service for her wedding last year and I was in love with how beautiful her invites came out, so we decided to use them for our wedding!

Date of experience: June 27, 2024

Thumbnail of user alexisb964
New Jersey
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Package came bent and so were some of the thank you post cards that I ordered. Otherwise, design is great and the overall product is beautiful. I've purchased many items from this particular seller and in this style and had zero issues. While I think the product could've been packaged better, I assume something heavy just got dropped on it in transport.

Date of experience: June 28, 2024

Thumbnail of user majdoleenk
Florida
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

I felt the labels were in very small font and could have been more larger for the guests to see the return label. Overall, nice labels just wish it was larger.

Date of experience: August 2, 2024

Thumbnail of user petrinar8
Texas
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

From start to finish the process to personalize, order and receive my business cards was easy! Business cards are good quality and they turned out beautiful! Will.be ordering again!

Reason I chose this business:

Liked the options and variety!

Date of experience: August 4, 2024

Thumbnail of user stacys339
Virginia
2 reviews
0 helpful votes
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August 27th, 2024
Verified purchase

Great design that fits my business! It was very easy to customize. Delivery was quick and arrived on time.

Reason I chose this business:

Good price and ease of customizing the card and ordering.

Date of experience: August 17, 2024

Thumbnail of user kelseyo48
Texas
2 reviews
0 helpful votes
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September 6th, 2024
Verified purchase

I love my business cards! However with the basic matte paper, the lettering isn't as vivid as the preview. I will upgrade next time.

Reason I chose this business:

Google search

Date of experience: August 27, 2024

Thumbnail of user karenl4386
California
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

My delivery arrived sooner than expected and not broken. The item matched the picture and description

Reason I chose this business:

It was the only place that had what I was looking for

Date of experience: August 27, 2024

Thumbnail of user adenikec2
Maryland
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

I place a order for a wedding welcome sign and it came in quick and on time. The sign came out great.

Date of experience: August 27, 2024

Thumbnail of user vickies441
Oregon
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

For someone that isn't a computer techie the format was simple n easy to follow. Downloading the pictures I changed multiple times without loosing my process. If I had to order invitations again I would definitely use zazzle. Amazing product. The paper invitations looked as good as the online version.

Date of experience: July 5, 2024

Thumbnail of user saraha2333
Texas
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I was within a budget with invitations but I still wanted the quality and the minimal effort on my part. This was the best choice. I loved being able to customize.

Reason I chose this business:

I chose Zazzle because of options! There are plenty.

Date of experience: August 4, 2024

Thumbnail of user margarites4
New Jersey
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Made some changes to original order. Some changes saved and were correct. Other changes never saved. Nothing that some whiteout can't fix.

Reason I chose this business:

I have used Zazzle before

Date of experience: August 27, 2024

Thumbnail of user edwardp1094
Virginia
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Good product, easily designed and inexpensive. Your website works well. It's easy to design. Various templates available.

Reason I chose this business:

Price, convenience.

Date of experience: August 27, 2024

Thumbnail of user daniellev446
North Dakota
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

It's cute, but too small of a stamp. I can't make out my house numbers. I wonder if they make them in larger size stamps.

Date of experience: August 17, 2024

Thumbnail of user samanthag1015
Oklahoma
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

My cards were cheaper than every other site I'd seen and good quality. It was easy to personalize and arrived the next week!

Reason I chose this business:

It was affordable and I liked their premade templates

Date of experience: August 14, 2024

Thumbnail of user caitlinz20
New York
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

These came out so great. We also got them really quickly. This is our second or third order and we will be back next time!

Reason I chose this business:

Great price and design selection.

Date of experience: August 14, 2024

Thumbnail of user velh1
Texas
2 reviews
7 helpful votes
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July 12th, 2024
Verified purchase

After searching many stores in my area and also looking at online I could not find the color combination I needed for a baby shower. Zazzle came up in one of my online searches and I didn't think I would be able to get what I needed within my baby shower budget. I ordered personalized napkins that were just gorgeous and a baby shower sign that matched for a great deal. It really brought everything together and looked really good.

Reason I chose this business:

Product, price and quick turnaround.

Date of experience: July 2, 2024

Thumbnail of user emmas1077
Georgia
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Zazzle completed my order perfectly. The invitations turned out exactly how I wanted them to, and although I paid extra for quick shipping, the invitations arrived a day late due to the Fourth of July holiday. However, Zazzle sent me an email with a discount code for my next order because of the delay. I couldn't be happier with Zazzle!

Reason I chose this business:

Their templates and prices seemed to be the best.

Date of experience: July 9, 2024

Thumbnail of user laurav1295
New Mexico
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Love our new business cards! We've ordered a few from different sites but these ones are by far the best ones we've ordered. We even placed another order right after because we liked them so much!

Reason I chose this business:

More options and variety’s

Date of experience: July 24, 2024

Thumbnail of user helenp1265
Florida
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

The ordering process was not smooth, in my opinion. I wanted 8 ofthe same shirt I designed in different sizes, I just couldnt see how to do that, it was not clear. So, I chatted with the online person, and they said you have to do one item at a time. Which I did do and they all came here fine.

Date of experience: June 27, 2024

Thumbnail of user anneg756
Illinois
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

I was able to find a beautiful invite design and adjust it to my liking for my daughter's grad party invites. I received them within a week. I was a little shocked by the price and the shipping, so I ended up ordering less than I wanted.

Reason I chose this business:

Zazzle had the design I was looking for.

Date of experience: July 10, 2024

Thumbnail of user michaeld7554
Missouri
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

I ordered a set of 8 postcards to see what some of my digital art would look like on them. I was really impressed the quality, and how fast they shipped. Great vivid color and nice matte finish option.

Reason I chose this business:

I could order a small amount at a fair price.

Date of experience: June 18, 2024

Thumbnail of user laurieg479
Washington
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Last minute thought of Zazzle after trying to figure out how to design a shirt for my kids costume. Super easy, it was perfect, and showed up quickly. Def going to be doing this again!

Reason I chose this business:

Best service for this available

Date of experience: July 19, 2024

Thumbnail of user denisep1343
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Placing my order was quick and easy! Upload the picture, edit the size and DONE! Upon receiving my order, I was pleasantly pleased that the print is part of the tee not an iron on. Great product!

Date of experience: August 4, 2024

Thumbnail of user josephinemobc
Illinois
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

It was easy to design the perfect table, it arrived sooner than planned which was really nice. I love the tables, are exactly what I wanted. The color is bright and perfect.

Reason I chose this business:

Heard from the bride she used it for her invites. She loves the site for the ease of planning, and producing a quality product.

Date of experience: July 31, 2024

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
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