Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Large variety to choose from. I like how the site shows what the product will look like as I made selections.
When requiring more information from my end, I was hoping to hear back that things were moving forward. I heard nothing and emailed for a response. After a day or 2, I looked at the original email and saw the order was moving forward. I’m very happy with it, yet would’ve liked a response to my email. I was heading out of town and wanted to complete this order before leaving.
User friendly and a great price.
Date of experience: October 10, 2022
The card was the best of quality, craftsmanship and creativity!
Thank you for creating such a lovely card for wonderful memories!
Date of experience: July 23, 2022
Easy interface to build the invite and the quality of the product, even at the base stationary is great. Very happy!
Used previously.
Date of experience: January 30, 2023
The rep I talked to was so helpful. Great company to work with. Glad to have the support that Zazzle offers.
Date of experience: April 5, 2018
The invitations were exactly how I wanted. Exact design and colors. They looked beautiful! They were not damaged when they arrived.
Date of experience: May 3, 2022
Website was really easy to navigate and shipping was super fast. My items came earlier than expected which was really nice.
Easiest website to navigate
Date of experience: May 1, 2022
I made birthday invitations for my daughter, making them was simple, ordering was simple, and they came sooner than I expected.
We had used Zazzle for baby shower invitations and loved them, so we knew where we were going to go for all of our future needs.
Date of experience: July 24, 2022
The paper description was spot on. Loved the options for cards. Went with a postcard and am happy with the simplicity!
Creative freedom!
Date of experience: September 23, 2022
I had a great experience with Zazzle! The invitations were done beautiful and I received quicker than I thought I would!
I wanted printed invitations that I could mail to people and didn’t have to print off myself.
Date of experience: February 17, 2023
Was unsure about it at first, but it has shown to be very good!
Great deals, great printing, overall good experience.
Date of experience: February 1, 2014
Very easy and fast delivery. I will be ordering from them again very soon. It will be my sons graduation invitations!
Date of experience: March 30, 2022
Shopping was easy and the results perfect! I found something I liked and was able to customize it for our event.
Had exactly what I was looking for.
Date of experience: August 19, 2022
A fast and fun way to send a holiday card to neighbors and friends, no matter the occasion.
Would highly recommend.
Date of experience: November 16, 2015
I received the wrong order. I emailed customer support and received a generic response that in no way addressed the problem.
Date of experience: August 10, 2014
It was so easy to create and pick out the cards I wanted. I was very happy with the finished product.
Date of experience: November 22, 2022
I was searching for unique, professional business cards, and I found them at zazzle.com. I get so many compliments on them!
Date of experience: September 22, 2012
I wanted to know if there is a flaw in the badge I ordered. The top of the pass has a strip of white that was not shown in the mock up.
I have not received a response yet.
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 4, 2023
Hey Elizabeth,
We are so sorry to hear that this had happened to your Badge order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
Please contact our customer service department for assistance.
We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953.
We look forward to assisting you further
Thanks,
Adam
The shopping experience and quality was wonderful! However, the delivery company left them out covered in snow and almost ruined them!
Family referral
Date of experience: January 30, 2023
Fast, easy, affordable, and above all fabulous online customer support. The online customer help chat gets the problem resolved in minutes.
Date of experience: March 30, 2018
They turned out so cute! The process is easy and fun and they arrived so quickly! I'll definitely use Zazzle again!
Previous great experience with them
Date of experience: March 1, 2023
These magnets are adorable. We are using them for our gymnastics camp to give to campers as prizes for working hard.
Bought a pull out banner that we love.
Date of experience: June 25, 2022
I was suspicious of the price at first but I changed my mind immediately after I bought them and saw them.
Because the designs fit what I wanted better than other sites.
Date of experience: June 5, 2022
I love how they turned out and how quick it was shipping wise! I could customize them however I wanted too.
Date of experience: September 22, 2023
I love the invitations and thank you cards I made on the Zazzle website! Great quality and really easy to personalize!
Good prices
Date of experience: June 7, 2022
These were more than I could ever dream of! That's to zazzle my wedding is coming out more beautiful than ever!
My maid of honor did this for me.
Date of experience: August 6, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Penelope. We apologize for the issues you had with your order. We do see that our CS team did assist you and the issues were resolved. Thanks.