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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
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How would you rate Zazzle?

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user stephanien952
Massachusetts
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Uploaded my own design and they came out great! Loved the options for personalizing some details on the back!

Reason I chose this business:

Good prices

Date of experience: June 18, 2022

Thumbnail of user marka949
New Jersey
1 review
1 helpful vote
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January 24th, 2020

$9.13 for birthday card that was never received. Talk about a ripoff and waste of my time and money...

Date of experience: January 24, 2020

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Mark,

I'm sorry to hear that you never received your order.

I have located your account with the details provided and I will be reaching out to you via email very soon.

Thank you,
Elena

Thumbnail of user debrap611
Colorado
5 reviews
0 helpful votes
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May 9th, 2022
Verified purchase

I was very pleased with the card itself and especially the timing of its arrival. Thank you sooo much!

Date of experience: May 9, 2022

Thumbnail of user denniceg1
Pennsylvania
1 review
0 helpful votes
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August 20th, 2022
Verified purchase

Amazing the Blanket beautiful thank you. All my family and friends love it and I told everyone about yall

Reason I chose this business:

My last blanket was beautiful

Date of experience: August 20, 2022

Thumbnail of user devons172
Texas
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

Cards came out just as pictured online. Great work!

Date of experience: March 31, 2024

Thumbnail of user aideem5
Georgia
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

I ordered labels for my lash shampoos & I love them.

Date of experience: March 26, 2024

Thumbnail of user jerryg1054
Arizona
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Excellent service and great art work and lettering for the cards

Reason I chose this business:

Had better designs

Date of experience: March 26, 2024

Thumbnail of user lynnetteb19
Pennsylvania
2 reviews
0 helpful votes
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April 5th, 2024
Verified purchase

I got exactly what I ordered and I'm more than satisfied😊

Reason I chose this business:

I found them on a Google search for personalized poster boards

Date of experience: March 26, 2024

Thumbnail of user justeenh
Maryland
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Beautiful card and just as described thank you very much

Reason I chose this business:

Found this website on the internet when searching for a special card

Date of experience: March 29, 2024

Thumbnail of user stephanieb3021
Missouri
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

They turned out great and were received promptly. Thank you!

Date of experience: March 29, 2024

Thumbnail of user janh10
Nevada
1 review
2 helpful votes
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February 25th, 2012

I was looking for a particular poster and found so much more than I ever imagined! Great site to work with, for sure!

Date of experience: February 25, 2012

Thumbnail of user debbiec952
Pennsylvania
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Exactly the card I was looking for! We all ride H. D. Motorcycles so I know our friend will love his birthday card!

Date of experience: May 21, 2022

Thumbnail of user nicoleh1387
Ohio
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

The ordering was easy and loved how they showed you the final product as you typed in your information. Would use Zazzle again!

Date of experience: May 21, 2022

Thumbnail of user sheliac78
Pennsylvania
1 review
0 helpful votes
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September 3rd, 2022
Verified purchase

Easy to order. Arrived quickly. My girls are in training to be ESA's. The ID card helps in identifying them at hotels, etc.

Reason I chose this business:

Found on line. Nicer and cheaper than others.

Date of experience: September 3, 2022

Thumbnail of user tamerag12
Georgia
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

The invitations were beautiful and the turn around time from ordering to delivery was so fast. Faster than expected. Great transaction all around.

Reason I chose this business:

Internet search.

Date of experience: September 2, 2022

Thumbnail of user heatherc77
New York
1 review
0 helpful votes
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July 14th, 2016

Found the best invitations ever! They had everything to create the cutest invites & theme for the entire wedding. Really love their stuff!

Date of experience: July 12, 2016

Thumbnail of user ronaldw732
Texas
1 review
0 helpful votes
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September 24th, 2021

Ordered a cup with pictures of Confederate generals and the order was rejected because of there standards. Just lost a customer for life.

Date of experience: September 24, 2021

Thumbnail of user helenb1221
Pennsylvania
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

I ordered two greeting cards and they turned out exactly how I designed them. Pleasant surprise when the cards delivered earlier than expected

Date of experience: July 18, 2022

Thumbnail of user lisak2111
Pennsylvania
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

The invitations I ordered are gorgeous and they came within a week! I was surprised how quick they arrived. Would definitely order again.

Reason I chose this business:

I found the invitations on Pinterest and really loved them.

Date of experience: November 21, 2022

Thumbnail of user jeanl672
Iowa
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

I wish the ink on invitations were darker. Next time I'll bold print everything and burgundy looks brownish on a few of invitations.

Reason I chose this business:

I’ve used them before and like the quick service

Date of experience: July 18, 2022

Thumbnail of user kellyk791
California
1 review
0 helpful votes
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November 16th, 2021

$18 to ship 30 cards?!? Ridiculous. There is no way it costs that much to ship! Most places offer free shipping these days.

Value
Shipping

Date of experience: November 16, 2021

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Kelly! Our checkout defaults to our more expensive premium shipping method, you can see all of the options we have available towards the end of checkout before placing your order! You can also take advantage of our Zazzle Black program, which allows you to receive free standard shipping on all orders for $9.95 a year (it even has a 30 day free trial for first time customers!) You can find more info on the program here: https://www.zazzle.com/zazzleblack

Thumbnail of user maryellenk16
Nebraska
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

I am so happy with the Christmas cards I ordered! Not only was the process extremely easy, my order arrived earlier than expected.

Reason I chose this business:

I wanted something completely customizable and user friendly. I think it’s a great value.

Date of experience: November 19, 2022

Thumbnail of user shelleys370
North Carolina
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

I had a great experience ordering these hats,. I ordered 5 total hats, all different, and they came out perfect! Thanks so much!

Date of experience: July 26, 2022

Thumbnail of user tiffanyb889
California
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

The save the dates are made of thick, heavy duty paper and look exactly as they were shown. Very satisfied and would recommend.

Reason I chose this business:

I’ve shipped with Zazzle before and am always satisfied with the product.

Date of experience: August 14, 2022

Thumbnail of user juliab1306
Ohio
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Zazzle is really cool I like how easy it is and everything shipped so fast

Date of experience: February 20, 2024

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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