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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
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How would you rate Zazzle?

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user camsm
Australia
1 review
1 helpful vote
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May 28th, 2016

Ordered my 'save the date cards' and I literally received it in less then a week. Was so happy about that and the cards looked great. Thanks guys

Date of experience: May 26, 2016

Thumbnail of user maryannp181
Arizona
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

The stickers are well made and look amazing. I wish they offered a bit larger size other than the 3 in though. These are a tad too small.

Reason I chose this business:

I liked the designs they offered.

Date of experience: November 19, 2022

Thumbnail of user jodyc211
North Carolina
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

I wish the back of the card were totally blank. I wanted to put a greeting but somehow with the Zazzle logo there, it doesn't look quite right.

Reason I chose this business:

Had a card that I liked.

Date of experience: November 20, 2022

Thumbnail of user katherinek490
California
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

We needed a rush for our custom napkins and very pleased with quality of paper and getting them on time! Thank you, they are perfect for our party.

Reason I chose this business:

Custom order with great selection of designs.

Date of experience: August 6, 2022

Thumbnail of user jenniferm4530
Arizona
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Oldie But Goodie invitations are really cute and came in great time for me to get them to my family and friends. I was impressed with my experience.

Reason I chose this business:

I saw an example of what I wanted on the internet and decided to see what Zazzle had to offer.

Date of experience: August 9, 2022

Thumbnail of user sherip10
Arizona
1 review
0 helpful votes
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January 4th, 2017

I found unique and awesome gifts on Zazzle for my husband who mountain bikes. I purchased the "Bigfoot Rides" shirt and it was a huge hit!

Date of experience: January 4, 2017

Thumbnail of user elizabethj1207
Minnesota
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

I have been floundering with difficulty in creating wedding invites for my daughter and her fiancé. Found exactly what I needed and it was so easy!

Just asked a basic questions and received a very quick response.

Service

Date of experience: July 3, 2022

Thumbnail of user karizam
Oregon
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

When order I thought the card were 4x6 in, that was not the case. They still turned out great otherwise, it was more of my mistake.

Reason I chose this business:

The different otpions

Date of experience: September 22, 2022

Thumbnail of user williamm5919
Illinois
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

The t-shirt is of good quality and the delivery was done with no surprises. Very happy.

Date of experience: December 7, 2023

Thumbnail of user deborahm3012
Florida
2 reviews
0 helpful votes
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April 6th, 2024
Verified purchase

Very nice experience. Good product……….
And fast delivery. Thank you

Reason I chose this business:

They had what I wanted.

Date of experience: March 27, 2024

Thumbnail of user toniw320
Maryland
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Totally happy with purchase, will definitely order again

Date of experience: March 26, 2024

Thumbnail of user emilyc1398
Tennessee
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

There were several options where all I had to do was type in my info! Super easy!

Date of experience: March 26, 2024

Thumbnail of user enriquec181
California
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

No issues, super easy to use, fast turn around time

Date of experience: March 26, 2024

Thumbnail of user maryb6573
Massachusetts
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Quick and Amazing. Definitely would recommend this product.

Reason I chose this business:

I have already bout this item for my older daughter’s graduation.

Date of experience: March 26, 2024

Thumbnail of user cathym1661
New Jersey
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

The sign came out great and it was simple to design.

Reason I chose this business:

Others had recommended Zazzle

Date of experience: March 26, 2024

Thumbnail of user ryano595
Connecticut
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

It was smooth and professional. Thank you for doing a good job.

Reason I chose this business:

I had an account.

Date of experience: March 27, 2024

Thumbnail of user jobanpreets4
Australia
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

👍👍 excellent. Very good service. I received my parcel on time.

Date of experience: March 26, 2024

Thumbnail of user laurend802
Pennsylvania
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Great quality, Tons of choices for templates and they arrived so quick

Reason I chose this business:

So many templates

Date of experience: March 26, 2024

Thumbnail of user drewg103
Pennsylvania
2 reviews
0 helpful votes
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November 29th, 2023
Verified purchase

I was very happy with the craftsmanship!

Glad to do business with them. Will come back.

Reason I chose this business:

Had the logo I wanted.

Date of experience: November 29, 2023

Thumbnail of user rhondad419
Texas
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

Arrived fast & exactly what I wanted
Love my shirt! I will use zazzle next time!

Reason I chose this business:

Had the logo I wanted for reasonable price

Date of experience: November 26, 2023

Thumbnail of user heidim734
Texas
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

I always order invitations from Zazzle. The quality is wonderful, and they always come right away.

Reason I chose this business:

I have for years.

Date of experience: November 17, 2023

Thumbnail of user lorih73
Florida
1 review
5 helpful votes
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July 13th, 2017

I ordered custom stamps weeks ago and paid for expedited shipping for an invitation. My stamps are STILL not here and I was told (only after I called Zazzle myself) that they "ran out of supplies" and are expecting them in within the next day or so! WTF?! It is so unprofessional for them to run out of supplies when they are the largest custom stamp company in America AND even worse so that nobody told me about my order delay. Now I have my invitations sealed and waiting for the stamps and they have no clue when I should receive them! My RSVP requests ask for a reply by August 9th and at this rate, I don't even know if my guests will receive the invitations before the RSVP is due to be in!

I am beyond upset and disappointed. This has been a horrible experience so far and has turned what should be a fun and exciting time into a worrisome nightmare and a complete mess. If I don't receive my order within the next 4 days so my invitations can be shipped, it will reflect poorly on me as the host to invite my guests without the appropriate amount of time to respond and make plans. If that is the situation I am placed in, I will be sure to let everyone know about these delays caused by Zazzle's inability to maintain and manage supply levels in order to complete orders on time. TOTALLY UNACCEPTABLE!

Date of experience: July 13, 2017

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Lori,

We are so sorry to hear about the delay in your Zazzle postage stamp order. That is definitely not the kind of customer experience we strive for, and we would love the opportunity to make this right.

I will be sending you a personal message here, asking for your Zazzle account information. Please reply at your earliest convenience so that we may further assist you.

Thank you,
Tram

Thumbnail of user orfam1
Washington
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Invitations came quickly, thank you! They are beautiful and an added bonus, they were on sale!

Reason I chose this business:

Recommended by friends.

Date of experience: September 19, 2023

Thumbnail of user debyt
Ohio
5 reviews
4 helpful votes
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November 24th, 2013

Great customer service.the products i received were perfect quality. I would definitely buy from zazzle again

Date of experience: November 24, 2013

Thumbnail of user pamelaj1367
Utah
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

Very easy to navigate what I wanted

Very pleased with my card
Fast delivery!
Great quality

Reason I chose this business:

Very easy and non expensive

Date of experience: September 13, 2023

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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