- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Very pleased with the creating process for my invitations. Good selection. Good quality paper. Fast service.
I used Zazzle last year and was very pleased and decided to try them again this year!
Date of experience: July 3, 2022
Easy to place the order and payment thru PayPal! Invitations arrived perfect and earlier than expected!
Cost choices and easy to order
Date of experience: July 6, 2022
Product arrived quickly and was made beautifully. The bride was very pleased with her shower invites.
Product was affordable and loved the large variety of designs to chose from.
Date of experience: May 24, 2022
My cards were beautiful and I liked the quality of the finished product. Thank you. Vm
The site had an image and card layout that I liked.
Date of experience: January 16, 2023
Very positive experience. Ordering was simple and the delivery was 6 days earlier than first guaranteed
Date of experience: May 21, 2022
The invitations are super cute and good quality. They arrived earlier than the estimated date too!
Cute designs
Date of experience: January 23, 2023
I loved the material and how it look, they were perfect. And shipping was really fast.
Want to support smart business
Date of experience: March 16, 2023
Love it was a little late and package damaged but cards were in tact and good
Been choosing for a while I love the designs
Date of experience: August 2, 2023
I am extremely pleased with my purchase. Excellent quality, and I received it faster than anticipated.
Date of experience: July 28, 2022
I would like to see more products from the designer, for other locations I have visited.
Looking for a t-shirt, for a recent trip, where I didn't get a souvenir.
Date of experience: August 2, 2023
I received my son's communion invite and they are just as pictured and came very fast.
Date of experience: March 19, 2023
Good product and lots of selections in wedding invitation. I am satisfied. I definitely recommend. Thanks.
Date of experience: July 30, 2022
Ordering was easy given many design options! Came quickly and was exactly as I had ordered
Best price and best options for design personalization.
Date of experience: August 23, 2023
Amazing, very satisfied and easy to order. Received order in the mail within days after ordering.
Zazzle's had a wide variety of selections.
Date of experience: May 8, 2023
I love the invitations and was thrilled how quickly I received such a professional, personalized product!
The product was perfect!
Date of experience: August 16, 2022
So easy to make the invitations. They came out so beautifully and shipping was fast! 10/10
Date of experience: February 16, 2023
Transaction was smooth. Very happy with my purchase! I would definitely purchase again from that vendor.
Looking for specific, unique wedding items
Date of experience: August 17, 2022
Easy! Ordered Bridal Brunch invitations and they turned out so beautiful and were delivered Fast! Cheers!
Bridal brunch invitations.
Date of experience: August 14, 2022
This is an awesome product. It is exactly what I need to market my relationship app
Date of experience: September 5, 2023
So disappointed with the logo of the shirt! Waste of money. Did some in the past with someone else it was better. Just wanted to try zazzle
Tip for consumers:
Better quality in the logo.
Products used:
T-Shirts
Date of experience: December 14, 2022
The worst experience I have EVERRRR HAD ordering from ANY COMPANY ever in my life. Literally Shein has better customer service and buying experience than this company.
I ordered invitations and they sent me someone else's. They sent that person someone else's. Someone else received ours, and they received someone else's as well. So they literally sent 30 people the wrong invites.
They said they would send a replacement and sent those to the wrong address as well.
The third batch they never even ordered so we sat another week waiting for them to arrive and they never even placed the order.
DOOOO NOTTTT ORDER HERE!
STILL WAITINF FOR MY REFUND.
Date of experience: June 17, 2021
Hi Ashley,
We are very sorry to hear of the issues that occurred here and for all of the inconveniences that it has placed on you, that is certainly not the customer experience we strive for! We will of course delve into these issues to ensure such things are minimized in the future and that we can provide the best customer experience possible! I can see that your refund has now been processed and will be with you in due time! If you need anything more, we can be contacted directly at social@zazzle.com.
Thank you,
Ryan
14 Days and NOTHING? Site doesn't help with a ETA. Calling now and I have a 30min wait time to speak to someone. I'm sure I'll get NOWHERE. SHOULD HAVE read about the company before hand.
Date of experience: August 14, 2017
Hello Kristen,
I truly apologize for the delay on your order. I do see here you were able to speak with one of our customer care representatives. I will be personally looking into this as well and e-mail you directly.
I look forward to assisting you further!
Thank you,
Christine
Picked out and ordered cards. They arrived quickly and were just what I wanted. Couldn't ask for more.
Needed a one of a kind card- Zazzle had it
Date of experience: September 13, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Adalber,
I am so sorry to hear that you are disappointed with the way your order arrived. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann