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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Great route for save for the dates, 50th birthday invites and formal events come out better than expected!
Date of experience: January 29, 2018
The invitations I ordered for my granddaughters Quinceanera are stunning. Thank you very much. I couldn't be happier.
They had exactly what I was looking for. The invitations match my granddaughters dress!
Date of experience: May 28, 2022
Order placed on 3-12, promised. By 3-15-19 Paid for 22 dollars for express shipping. Never arrived. Beyond dissappointed
Date of experience: March 17, 2019
Excellent product, quality and service! Received exactly what we wanted and how it looked online. Couldn't be happier!
Date of experience: May 4, 2022
Couldn't have been easier or quicker... and the finished product looks great! Thank you for
Such great service!
The promise of convenience, ease and speed with good results
Date of experience: August 2, 2022
Items are good quality I definitely recommend I like them
Date of experience: March 21, 2024
I am very pleased with my mug! Thank you! It turned out great and I can wait to use you all again.
I chose Zazzle as one of the vendors to create products for my designs my make!
Date of experience: December 28, 2023
Ordered a gift of memorial keyring and never got it. Will never use this company again. Customer service is rubbish all they say is sorry.
Date of experience: December 20, 2017
Hello Carole,
I truly apologize that you never received your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right.
Unfortunately, the Order # you provided is invalid. I will be sending you a private message here requesting for your order details so that we can help look into this.
I look forward to assisting you further!
Thank you,
Christine
I would shop here again. I didnt receive my package the 1st time and they resent my order at no charge... Hassle-free
Good customer service
Date of experience: February 21, 2017
I love how the bridal shower invitations turned out
Price and the amount of invitations you could order, ability to add a photo and text customization
Date of experience: March 20, 2024
I have had a few run-ins with Zazzle service and they both ended in frustration and lies with no help in sight.
Tip for consumers:
Zazzle switches the sizing on item making them useless. "One size fits all" is a misnomer - they don't. They did at one point but now do not despite there there being no change to actual description.
Products used:
Embroidered hat
Date of experience: December 21, 2022
Hello Kirk,
I am so sorry to hear about sizing issue you had with your Hat order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann
Great ideas, products look amazing & quick shipping. I recommend Zazzle!
I have ordered many times, always great!
Date of experience: March 20, 2024
Ordered beautiful save the dates! Turned out exactly like I expected!
Date of experience: March 19, 2024
They came out so beautiful! I am so pleased with them! And the price is reasonable and exactly what we wanted in color and format! Thank you!
I actually found out about this website browsing on google. Glad I found this website now i will be ordering all of my invites through you all.
Date of experience: June 24, 2022
The prices are great, the merchandise is awesome, and I received my order in VERY quickly! Thank you guys! I will be a returning customer! =D =D
Date of experience: December 11, 2011
The Mugs were a cute gift for my husband's colleagues. The recipients got them on time and they seem to like them. The "honey badger" jokes continue!
Date of experience: December 31, 2015
Thank you so much it was beautiful done. I greatly appreciate the look of the frame.
The only thing would be mice to be a little bigger
Date of experience: May 21, 2022
Excellent help from start to finish, Jon went over and above to help me when I really needed it.
Hope to have a very happy resident soon!
Date of experience: March 29, 2018
The loss of my husband was traumatic. Ordering thank you cards with his picture was very easy and made the process of putting him to rest easier.
Selection and quality of thank you cards
Date of experience: August 6, 2022
Zazzle has a great selection of products at a reasonable price. I was easily able to customize my invite. It was delivered on time in great condition
Variety of invites
Date of experience: August 6, 2022
The invites are exactly what we'd hoped for. The price was a bit steep, but we did get them exactly as expected.
For the shipping speed and format to fit our needs
Date of experience: September 2, 2022
I got the cutest first birthday party invites and a very affordable price and great quality. Bonus that they shipped very fast!
Unique designs at a great price
Date of experience: June 18, 2022
My order came before it said it would, and was designed exactly how I wanted. I cant wait to mail them out!
Unique design options
Date of experience: June 20, 2022
I received my items in estimated time frame projected... and they were what i was looking for, i loved them... great gifts...
Date of experience: September 6, 2012
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Lisa,
I am so sorry to hear about the issue that you had with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kevin