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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,623)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user heatherc1812
New Jersey
1 review
0 helpful votes
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February 7th, 2024
Verified purchase

Thank yous came back perfect as I put together and ordered

Date of experience: February 7, 2024

Thumbnail of user elizabethn1345
North Carolina
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

Great experience! I received my order very quickly

Reason I chose this business:

Found what I was looking for.

Date of experience: February 6, 2024

Thumbnail of user belindap145
District of Columbia
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

Everything well and was straightforward. I had no issues

Reason I chose this business:

I’ve used Zazzle before

Date of experience: February 6, 2024

Thumbnail of user gabrielao71
Georgia
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

I love my order a lot because they have good quality and they delivery me what I wanted

Reason I chose this business:

Because I saw something I needed to buy

Date of experience: December 19, 2023

Thumbnail of user gregoryj561
Arizona
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

Happy about finding my coffee cup! Will shop there again! Thanks!👌

Reason I chose this business:

Looking for a coffee cup replacement

Date of experience: February 6, 2024

Thumbnail of user rafaelac15
North Carolina
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

My order arrived at the time I was I told and my business cards are perfect. I will reorder again!

Reason I chose this business:

I been a customer for over 2 years

Date of experience: January 16, 2024

Thumbnail of user danieller834
Pennsylvania
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase
Reason I chose this business:

Customizability

Date of experience: January 23, 2024

Thumbnail of user sylviab472
Illinois
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

My order arrived on time and exactly as expected. I will order again.

Reason I chose this business:

It was in my Facebook feed

Date of experience: October 30, 2023

Thumbnail of user thimberlyk3
Tennessee
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

The template was helpful, my cards as just as described. Everyone loves them!

Reason I chose this business:

I like Zazzle because the cards are unique and sophisticated!

Date of experience: November 1, 2023

Thumbnail of user jeffreyb2241
Texas
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Thank you for the amazing work. I appreciated the quick response and delivery.

Reason I chose this business:

I had good experiences before

Date of experience: October 18, 2023

Thumbnail of user chelicees
Texas
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

It was was great easy and fast didn't have any trouble at all

Date of experience: October 18, 2023

Thumbnail of user alexv788
New York
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Great. The product was exactly what I thought it was going to be.

Reason I chose this business:

It was my only option. But I'm glad.

Date of experience: October 18, 2023

Thumbnail of user samanthat630
Idaho
1 review
0 helpful votes
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October 6th, 2023
Verified purchase

Quick and professional. Pics and quality turned out great! Everyone loves the invitation!

Reason I chose this business:

Used it before

Date of experience: October 6, 2023

Thumbnail of user ullelas
California
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

Was very satisfied with the experience thru Zazzle keep up the good work

Reason I chose this business:

They had what I needed

Date of experience: September 6, 2023

Thumbnail of user michaelg5942
Pennsylvania
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Just as I ordered, very pleased. I would definitely recommend Zazzle for anyone.

Reason I chose this business:

Found it online

Date of experience: May 25, 2023

Thumbnail of user brianj18
Canada
1 review
1 helpful vote
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April 23rd, 2012

Easy to navigate website with many designs available but also loved being able to add to my design to make it unique to fit our needs.

Date of experience: April 23, 2012

Thumbnail of user jeanetteb3
Australia
1 review
1 helpful vote
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May 18th, 2012

I didn't actually see the end product, as I sent it as a gift to someone else. The one who received it was very pleased, so I am happy.

Date of experience: May 18, 2012

Thumbnail of user marcelam70
Arizona
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

It was super easy to order and it actually came in earlier than expected which was great because it was here on time for Father's Day!

Date of experience: June 21, 2022

Thumbnail of user nancyg11
Louisiana
1 review
1 helpful vote
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July 17th, 2012

This is the second time I have ordered from Zazzle. I have been extremely pleased with the quality and will use them again in the future.

Date of experience: July 17, 2012

Thumbnail of user janeller78
Kansas
2 reviews
0 helpful votes
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March 20th, 2023
Verified purchase

Zazzle was fast and easy to use and the invites came out perfect!

Date of experience: March 20, 2023

Thumbnail of user kellyj32
Missouri
1 review
5 helpful votes
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October 16th, 2014

My order came quickly and the material was very nice. I love the way my tea towels turned out and I think they will sell at my art exhibit.

Date of experience: October 13, 2014

Thumbnail of user alisab142
North Carolina
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

I love them! I do wish they were bigger, but that's on me.

Date of experience: July 5, 2023

Thumbnail of user jourdanc7
Georgia
1 review
0 helpful votes
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March 25th, 2023
Verified purchase

The design process was easy, got a great price, and delivery was quick!

Reason I chose this business:

Various designs to choose from & prices

Date of experience: March 25, 2023

Thumbnail of user carolines582
North Carolina
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

Arrived quicker than I thought it would and it was gorgeous! Great quality

Reason I chose this business:

Bc ur the first one that came up on google

Date of experience: July 10, 2023

Thumbnail of user junep18
Ohio
1 review
0 helpful votes
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February 29th, 2016

People need to think through color scheme. They must think about color scheme and tone of your party. By putting some thought into the entire party.

Date of experience: February 26, 2016

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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