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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,694 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.8%
Positive
2,152
Neutral
55
Negative
62
View ratings trends
339
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How would you rate Zazzle?

Reviews (10,694)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (952) business cards (321) wedding invitations (331) delivery date (101) credit card (79) quality product (124) delivery time (57)
Thumbnail of user tomg1522
Delaware
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

I had no problems with the design. My cards took no time at all to arrive. I will be using you again.

Reason I chose this business:

A friend suggested you.

Date of experience: August 14, 2024

Thumbnail of user westonw37
Utah
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Extremely fast and a good price! The process was very user friendly and had my badge done in a matter of minuets!

Reason I chose this business:

I google searched badges and Zazzle popped up.

Date of experience: August 14, 2024

Thumbnail of user cameen
Washington
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

These are the talk for now and has everyone excited about the shower. They are of great quality and arrived as schedule. Thank you so much

Reason I chose this business:

Unique designs and I like the customization and the excellent service

Date of experience: August 15, 2024

Thumbnail of user juliej1504
Florida
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

The post cards were as described and met my expectations. I would definitely order items from this seller again.

Date of experience: August 19, 2024

Thumbnail of user shannonc1294
Michigan
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

It was easy to find what I wanted, customize the order and place it. The arrival was fast and sooner than the date given, and the invitations looked great. I would use the website again.

Reason I chose this business:

I saw an invitation I liked while doing a web search.

Date of experience: July 27, 2024

Thumbnail of user jcc131
Florida
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

This was a gift for our brother after the passing of our father. It was a memory we wanted to capture.

Reason I chose this business:

We have used before for custom products

Date of experience: August 18, 2024

Thumbnail of user barbrah23
New Jersey
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Zazzle made it very easy to produce the right invitations. They were right on time and very reasonably priced.

Reason I chose this business:

Looking on line I really liked the look if your invitations.

Date of experience: August 17, 2024

Thumbnail of user rachell1462
Georgia
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

I ordered a sign, super cute but expensive. It is a huge sign though. I really could have bought a little bit smaller sign. I guess I didn't read the size when I ordered and it's hard to tell by the pictures

Reason I chose this business:

The sign is cute

Date of experience: June 27, 2024

Thumbnail of user marka3435
Oklahoma
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

I decided to (in a less than sober state) buy a shirt for my wife. The creator of the shirt only uses zazzle. Was easy to navigate and purchase what I was interested in and was delivered in a timely fashion despite creator being in Canada and I at the southern end of the U.S.A

Reason I chose this business:

Creator i enjoy only uses zazzle. Will use again

Date of experience: June 27, 2024

Thumbnail of user cathyr667
North Carolina
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

I love my new business cards from Zazzle. I wanted a specific theme and they had it. The design tool is easy and fun to use. I was so surprised to receive my order days before the actual estimated arrival date. This was my second order and will not be my last.

Reason I chose this business:

They have so many design options.

Date of experience: June 19, 2024

Thumbnail of user darthd4
Texas
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

You all made it simple, easy and a joy to do. I would recommend it to anyone looking for business cards.

Reason I chose this business:

Worked with them in the past.

Date of experience: August 14, 2024

Thumbnail of user kial27
Texas
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

I enjoyed how easy It was to create a badge as well as the different template options available

Reason I chose this business:

Friend recommendation

Date of experience: August 28, 2024

Thumbnail of user micheles1478
District of Columbia
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

I bought two stamps, a round one for me and a rectangular for my daughter. The print on the round one is beautiful and looks exactly as it shows on the website. The retangular's print is nice too but it requires a few extra tries to come out perfectly.

Reason I chose this business:

I just bumped into an add.

Date of experience: July 2, 2024

Thumbnail of user tiffanyt684
Arizona
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

I love that I was able to customize the cards as far as not only wording but placement of the words and flowers on the cards.

Reason I chose this business:

Zazzle had the most options and best price that I could find online.

Date of experience: August 17, 2024

Thumbnail of user janetw1845
New York
2 reviews
0 helpful votes
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August 27th, 2024
Verified purchase

Love Zazzle for return address stamps. I purchased 2 self stamping return address label stamps and they are awesome!

Reason I chose this business:

Previously used Zazzle

Date of experience: August 17, 2024

Thumbnail of user celiak38
Georgia
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

So far, my experience with Zazzle has been nothing short of fantastic! Being a small business owner, they've made it very easy to customize product labels for my company with ease, and eliminate the stress of trying to do it on my own. With so many templates to choose from, Zazzle gave me the variety needed. Along with that, I also recently ordered my wedding invitations and save the dates, and they look INCREDIBLE! Keeping with our space/galaxy theme, we found the PERFECT design for us. The quality is wonderful, and I can't wait to keep using Zazzle!

Reason I chose this business:

Variety of designs and competitive prices

Date of experience: June 27, 2024

Thumbnail of user tracieb148
North Carolina
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

The print was very small and light - I will not be able to use them for the purpose intended. I have been happy with the previous orders I have received but was very disappointed in this order.

Reason I chose this business:

It had the product I liked.

Date of experience: July 23, 2024

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Tracie,

I'm really sorry to hear about the print issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Thumbnail of user michaele2768
Indiana
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

We really enjoyed the invitations. We loved the quality of the card stock and colors that were used. The details in your printing process was excellent. Thank you very much. We have told several people about zazzle and we will be buying from you again in the near future.

Reason I chose this business:

First time we have tried and without hassle.

Date of experience: June 18, 2024

Thumbnail of user nellyp28
New Jersey
3 reviews
0 helpful votes
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August 27th, 2024
Verified purchase

Great selection of cards, easy to personalize with different font options. Delivery was fast and on time.

Date of experience: August 17, 2024

Thumbnail of user juliec2748
Rhode Island
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Very pleased with my purchase! Exactly as pictured - prompt service/delivery. Would definitely recommend

Date of experience: August 17, 2024

Thumbnail of user lindam6556
Pennsylvania
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The order arrived quickly and was perfect! I chatted with customer service because I needed a few more. They were very helpful!

Reason I chose this business:

I liked the designs.

Date of experience: August 4, 2024

Thumbnail of user sierraj58
Maryland
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Such an easy process to edit and make changes and shipping was super quick as well! Items came in perfectly!

Date of experience: August 4, 2024

Thumbnail of user lorrip23
Washington
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Love my mug! I would choose to order from Zazzle again. My mug arrived in perfect condition and when it was supposed to arrive!

Date of experience: August 14, 2024

Thumbnail of user jermainen10
Texas
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Very professional business cards I had made by dazzle. They exceeded my expectations and I also had a wonderful experience. Ordering was simple and I paid for expedited delivery and it was worth it

Reason I chose this business:

Online browser

Date of experience: July 23, 2024

Thumbnail of user andreab2002
New York
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

The site was easy to use and navigate. When I received my order I was excited until I opened the package and the name on the invitations ordered was spelled wrong.

I emailed the issue I had and never heard back from them. I paid $50+ for invitations with the name spelled wrong on them.

Reason I chose this business:

I was able to choose exactly what I wanted. No more looking/searching for what I wanted.

Service

Date of experience: July 24, 2024

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Andrea,

I'm really sorry to hear about the spelling issues with your recently placed invitation order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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