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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user helenaf46
North Carolina
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Ordering was easy! They came out very nice. Excited to mail them out

Date of experience: January 23, 2023

Thumbnail of user kaylab666
Michigan
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

I adore the invitations, they are every thing I could have asked for

Date of experience: May 31, 2023

Thumbnail of user annr778
Alabama
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

The invitations I ordered came on nice card stock and looked exactly as pictured on the website. I love that you can design them that way!

Reason I chose this business:

I have Zazzle for invitations before and have always been very pleased with the service and the product

Date of experience: July 24, 2022

Thumbnail of user territ361
Indiana
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

My experience was easy and fast. Everything was perfect! Thank you so much

Reason I chose this business:

Found on Google search

Date of experience: March 6, 2023

Thumbnail of user patriciah2438
Texas
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

We are so excited for our 1st grandchild that we wanted to celebrate in a special way! So the invite design we chose fits our theme

Date of experience: May 3, 2022

Thumbnail of user anal560
Arizona
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Fast shipping and love the quality! I will order for the next party

Date of experience: March 7, 2023

Thumbnail of user brendaj1146
Utah
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

Love the magnets. Didn't take long to get them and could track them..

Reason I chose this business:

Had what I wanted..

Date of experience: January 30, 2023

Thumbnail of user eleonorc6
California
1 review
0 helpful votes
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March 19th, 2023
Verified purchase

Lots of options. Simple to figure out. Especially with little time to waste.

Date of experience: March 19, 2023

Thumbnail of user jamesc6037
California
1 review
0 helpful votes
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January 31st, 2023
Verified purchase

The buying experience was simple quick and easy. The product is high quality.

Reason I chose this business:

Best quality version of the item specifically and previous good experience.

Date of experience: January 31, 2023

Thumbnail of user courtneys604
Georgia
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Looked just like the picture, so cute and perfect for the baby shower!

Reason I chose this business:

Designs and ability to personalize

Date of experience: February 7, 2023

Thumbnail of user dianes2476
Florida
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

The cards I ordered were unique and exactly what I was looking for,

Reason I chose this business:

Specialty cards that can be personalized,

Date of experience: February 9, 2023

Thumbnail of user marcelap29
Arizona
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

Everything was very easy to order, I love the quality of the products

Date of experience: February 9, 2023

Thumbnail of user amberp660
Oklahoma
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

Website is user friendly, shipping was fast, product is sturdy and will last

Reason I chose this business:

Wanted a unique binder and couldn't find one in store or online at major retailers so decided to customize. Loved all the options.

Date of experience: August 22, 2023

Thumbnail of user patriciab3582
Connecticut
2 reviews
0 helpful votes
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August 16th, 2022
Verified purchase

I like all the choices there are on Zazzle for all kinds of occasions! The napkins I choice for a bridal shower were very pretty and a nice quality.

Reason I chose this business:

I've ordered from Zazzle previously and I've never been disappointed in the quality or the designs.

Date of experience: August 16, 2022

Thumbnail of user carols3026
Wisconsin
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

I ordered the card for a special birthday for my daughters birthday and was very Satisfied with quality and timely matter in which I received it.

Date of experience: August 14, 2022

Thumbnail of user kimo337
Missouri
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I love the recipe binder and was impressed with the fast delivery service!

Reason I chose this business:

Your company had a lot of selection.

Date of experience: March 1, 2023

Thumbnail of user michelec939
Texas
1 review
0 helpful votes
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January 24th, 2024
Verified purchase

The process was easy, the cards were as displayed online, and delivery was prompt.

Date of experience: January 24, 2024

Thumbnail of user christil57
Georgia
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

I picked my design and it was mailed to me on time.

Reason I chose this business:

A friend recommended you.

Date of experience: January 31, 2024

Thumbnail of user tracyl1001
Connecticut
1 review
0 helpful votes
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January 30th, 2024
Verified purchase

Delivered as shown on time. Thank you!
All done with this crap

Date of experience: January 30, 2024

Thumbnail of user kindraf2
Georgia
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

I received my invitations quickly and was quite impressed by the paper quality and print vibrancy and clarity.

Reason I chose this business:

Zazzle had the design I was searching for and their reviews were all positive.

Date of experience: June 18, 2022

Thumbnail of user lindab4650
North Carolina
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

Zazzle had very beautiful invitations to select from. The Diaper Raffle card - unable to get the font big.

Reason I chose this business:

Friend and family member subjections

Date of experience: September 17, 2022

Thumbnail of user cathyb3
Texas
1 review
1 helpful vote
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September 6th, 2012

Love the ZAZZLE site! Lots to select from. And beautiful designs, bright colors.
Will use again and again.

Date of experience: September 6, 2012

Thumbnail of user melyndao
Pennsylvania
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Ordered a week before Father's Day, received it the Wednesday before, right one time! Zazzle is the best!

Date of experience: June 24, 2022

Thumbnail of user thyaism
Washington
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

Was able to customize the product and it was received just as I expected and super fast too.

Date of experience: October 16, 2023

Thumbnail of user yolandaw208
Georgia
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

The invitations were perfect and felt expensive. Thank you so much for the your help and prompt delivery.

Reason I chose this business:

Popped up on my search for invitations.

Date of experience: October 2, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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