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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,623)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user danielleu61
California
1 review
0 helpful votes
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March 30th, 2022
Verified purchase

I ordered a birthday invite for my daughters birthday and it was just as perfect as the picture online, it came a lot sooner than expect as well!

Date of experience: March 30, 2022

Thumbnail of user camilleg13
Virginia
2 reviews
0 helpful votes
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December 7th, 2023
Verified purchase

Great quality, we're so excited to gift this art to our son!

Reason I chose this business:

Beautiful options and custom framing options that didn’t break the bank.

Date of experience: December 7, 2023

Thumbnail of user moirab1
California
1 review
1 helpful vote
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December 26th, 2011

The products arrived on time and as described. The recipients were thrilled with these specialtiy items. And I got a great deal!

Date of experience: December 26, 2011

Thumbnail of user deavionb1
Texas
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

Came on expected date & looked exactly like expected nothing was missing!

Date of experience: December 5, 2023

Thumbnail of user peterr1408
New York
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Invitations were easy to make and came quickly. Everything came out perfectly. Couldn't ask for a better quality product for the price.

Date of experience: September 2, 2022

Thumbnail of user rochellej84
Georgia
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

I bought a gift for a friend. Product was great and it arrived a week early!

Date of experience: December 29, 2023

Thumbnail of user ericc2240
California
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Location is not centered like other icons. Phone number is repeated twice.

Reason I chose this business:

I liked the way the business cards looked so modern.

Date of experience: November 29, 2023

Thumbnail of user dylans530
Illinois
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

Shipping was fast my shirts is awesome the price was low

Reason I chose this business:

To make shirts

Date of experience: December 29, 2023

Thumbnail of user penelopez
Missouri
1 review
1 helpful vote
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August 13th, 2014

I received the wrong order. I emailed customer support and received a generic response that in no way addressed the problem.

Date of experience: August 10, 2014

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Penelope. We apologize for the issues you had with your order. We do see that our CS team did assist you and the issues were resolved. Thanks.

Thumbnail of user robynf
Canada
1 review
1 helpful vote
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September 22nd, 2012

I was searching for unique, professional business cards, and I found them at zazzle.com. I get so many compliments on them!

Date of experience: September 22, 2012

Thumbnail of user peggys544
Nebraska
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

These magnets are adorable. We are using them for our gymnastics camp to give to campers as prizes for working hard.

Reason I chose this business:

Bought a pull out banner that we love.

Date of experience: June 25, 2022

Thumbnail of user brandys232
Alabama
1 review
0 helpful votes
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March 30th, 2022
Verified purchase

Very easy and fast delivery. I will be ordering from them again very soon. It will be my sons graduation invitations!

Date of experience: March 30, 2022

Thumbnail of user danm64
Dan M.
New Jersey
1 review
1 helpful vote
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February 1st, 2014

Was unsure about it at first, but it has shown to be very good!
Great deals, great printing, overall good experience.

Date of experience: February 1, 2014

Thumbnail of user francesn304
Pennsylvania
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

I love what I ordered and will be ordering in the future

Date of experience: October 31, 2023

Thumbnail of user kathyg929
New York
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

Large variety to choose from. I like how the site shows what the product will look like as I made selections.

When requiring more information from my end, I was hoping to hear back that things were moving forward. I heard nothing and emailed for a response. After a day or 2, I looked at the original email and saw the order was moving forward. I’m very happy with it, yet would’ve liked a response to my email. I was heading out of town and wanted to complete this order before leaving.

Reason I chose this business:

User friendly and a great price.

Service

Date of experience: October 10, 2022

Thumbnail of user amandav744
New York
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Second time using dazzle. Designing is fun and easy. Shipping is so quick and efficient. Love using this service for invitations

Reason I chose this business:

Design options

Date of experience: April 29, 2022

Thumbnail of user jennak144
Washington
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Easy to order, and came super quick! Good quality paper and print

Date of experience: November 8, 2023

Thumbnail of user danac588
South Carolina
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

The cards were easy to order and the package arrived within a couple of days. Cards were exactly what I expected.

Date of experience: December 8, 2022

Thumbnail of user alyssaf30
Michigan
1 review
0 helpful votes
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April 5th, 2018

The rep I talked to was so helpful. Great company to work with. Glad to have the support that Zazzle offers.

Date of experience: April 5, 2018

Thumbnail of user stephaniet98
Georgia
1 review
0 helpful votes
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March 30th, 2018

Fast, easy, affordable, and above all fabulous online customer support. The online customer help chat gets the problem resolved in minutes.

Date of experience: March 30, 2018

Thumbnail of user alexandrav99
Arizona
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

Website was really easy to navigate and shipping was super fast. My items came earlier than expected which was really nice.

Reason I chose this business:

Easiest website to navigate

Date of experience: May 1, 2022

Thumbnail of user lindar99
California
1 review
0 helpful votes
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November 19th, 2015

A fast and fun way to send a holiday card to neighbors and friends, no matter the occasion.
Would highly recommend.

Date of experience: November 16, 2015

Thumbnail of user belindar161
Florida
2 reviews
0 helpful votes
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July 23rd, 2022
Verified purchase

The card was the best of quality, craftsmanship and creativity!
Thank you for creating such a lovely card for wonderful memories!

Date of experience: July 23, 2022

Thumbnail of user kathleenm2308
Nevada
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

It was so easy to create and pick out the cards I wanted. I was very happy with the finished product.

Date of experience: November 22, 2022

Thumbnail of user lavinaw
New York
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

Order was completed quickly and efficiently and delivered timely. Was impressed with the quality of the card stock. Better than expected!

Date of experience: May 1, 2022

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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