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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,623)

Rating

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Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user taylorr362
Michigan
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

I made birthday invitations for my daughter, making them was simple, ordering was simple, and they came sooner than I expected.

Reason I chose this business:

We had used Zazzle for baby shower invitations and loved them, so we knew where we were going to go for all of our future needs.

Date of experience: July 24, 2022

Thumbnail of user nicolep1207
Wisconsin
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

The invitations were exactly how I wanted. Exact design and colors. They looked beautiful! They were not damaged when they arrived.

Date of experience: May 3, 2022

Thumbnail of user marinaj60
Oklahoma
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

I was suspicious of the price at first but I changed my mind immediately after I bought them and saw them.

Reason I chose this business:

Because the designs fit what I wanted better than other sites.

Date of experience: June 5, 2022

Thumbnail of user mirandaj63
New Jersey
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

I love the invitations and thank you cards I made on the Zazzle website! Great quality and really easy to personalize!

Reason I chose this business:

Good prices

Date of experience: June 7, 2022

Thumbnail of user denisec1263
California
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

These were more than I could ever dream of! That's to zazzle my wedding is coming out more beautiful than ever!

Reason I chose this business:

My maid of honor did this for me.

Date of experience: August 6, 2022

Thumbnail of user rebeccab2152
Arizona
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

The paper description was spot on. Loved the options for cards. Went with a postcard and am happy with the simplicity!

Reason I chose this business:

Creative freedom!

Date of experience: September 23, 2022

Thumbnail of user emeraldh9
Texas
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

Shopping was easy and the results perfect! I found something I liked and was able to customize it for our event.

Reason I chose this business:

Had exactly what I was looking for.

Date of experience: August 19, 2022

Thumbnail of user keving1648
Washington
2 reviews
0 helpful votes
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October 11th, 2023
Verified purchase

Received the items ordered quickly and well packaged. Thanks for the experience.

Reason I chose this business:

Only site carrying the items I was looking for.

Date of experience: October 11, 2023

Thumbnail of user laurenr586
South Carolina
1 review
0 helpful votes
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April 25th, 2022
Verified purchase

Everything was great, but the invitations are not cut correctly. I have to use them, as I don't have time to reorder. Thank you! Great shipping time.

Date of experience: April 25, 2022

Thumbnail of user pheobet1
North Carolina
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Got my order faster than I thought and was exactly what I wanted. It was a gift and my father absolutely loved it. Thank you so much!

Reason I chose this business:

Zazzle was the only site that had Elmer Fudd merchandise like I wanted.

Date of experience: June 24, 2022

Thumbnail of user maryg3620
Iowa
1 review
0 helpful votes
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September 27th, 2023
Verified purchase

So very cute and a good price. Shipping is a little steep.

I had a code for free shipping and it wouldn’t let me put it in there.

Service

Date of experience: September 27, 2023

Thumbnail of user davidd5503
Pennsylvania
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

Great experience - quick and easy design process and cards arrived on time!

Date of experience: October 5, 2023

Thumbnail of user lindaw3665
Massachusetts
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Fast service just what I ordered. Wish I made the letters bigger.

Date of experience: September 29, 2023

Thumbnail of user deleneg
Arkansas
2 reviews
0 helpful votes
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September 26th, 2023
Verified purchase

Love these cards announcing our new address with the new State shape

Reason I chose this business:

Googled “We have moved” cards and saw these cute postcards in shape of new state while stating were moved from too. Great idea!

Date of experience: September 26, 2023

Thumbnail of user antoinettem261
Massachusetts
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

The making process was super easy! And they can fast! I am absolutely in love with the way they look and the quality of the post cards!

Reason I chose this business:

Because they had the best bang for the buck! And the most options I found for post cards.

Date of experience: May 1, 2022

Thumbnail of user gerig50
New Jersey
1 review
0 helpful votes
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October 19th, 2023
Verified purchase

So very easy to order, so much to choose from! Arrived earlier than expected and just perfect!

Reason I chose this business:

Found it online for what I was looking for

Date of experience: October 19, 2023

Thumbnail of user sammyc86
District of Columbia
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

All good I don't wanna type anymore pls stop making me type

Reason I chose this business:

Only option

Date of experience: October 3, 2023

Thumbnail of user mariae687
Florida
3 reviews
0 helpful votes
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May 7th, 2022
Verified purchase

Very easy to make my purchase. The card was exactly as I ordered it & it was delivered in a very timely manner. My daughter loved it.

Date of experience: May 7, 2022

Thumbnail of user mikem4385
Florida
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Overall it was really good. Wish the image was more crisp. Has that inkjet look to it.

Date of experience: August 29, 2023

Thumbnail of user danielec39
Washington
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

We had fast delivery and everyone thinks they are nice and cute.

Reason I chose this business:

Wanted to try something new

Date of experience: October 24, 2023

Thumbnail of user angelab3055
California
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

Quick and easy! I love my product and they came supper fast!

Date of experience: October 24, 2023

Thumbnail of user andream1912
Massachusetts
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

The order was exactly what I expected and was delivered on time!

Reason I chose this business:

Easy printing, trusted by friends who have used Zazzle for their wedding stuff.

Service

Date of experience: October 25, 2023

Thumbnail of user karlat5
Virginia
1 review
0 helpful votes
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July 30th, 2017

Love this product! Very professional and elegant and set the tone for the event! Surpassed my expectations!

Date of experience: July 30, 2017

Thumbnail of user tuwandaw1
Georgia
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

I ordered custom return address labels with purple borders, and they are beautiful.

Reason I chose this business:

Amazon convenience and selection of styles.

Date of experience: January 15, 2024

Thumbnail of user brandih5
Tennessee
1 review
1 helpful vote
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November 17th, 2014

Great selection, great prices and fast shipping. I've used them multiple times and never had a problem.

Service
Value
Shipping
Returns
Quality

Date of experience: November 14, 2014

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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