• Bookmark

    Zazzle

2024 SITEJABBER AWARD

Zazzle

Write a Review

Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
See all photos
How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user markg3095
Ohio
1 review
0 helpful votes
  • Send Message
December 27th, 2022
Verified purchase

I was very happy the way my pillow I ordered came out and that it came in before Christmas as it was a gift.

Reason I chose this business:

Saw an advertisement

Date of experience: December 27, 2022

Thumbnail of user williamh4776
Massachusetts
2 reviews
0 helpful votes
  • Send Message
July 6th, 2023
Verified purchase

Easy to use website to design and thankful for express shipping option.

Date of experience: July 6, 2023

Thumbnail of user gregorym1218
New Jersey
1 review
0 helpful votes
  • Send Message
July 5th, 2023
Verified purchase

Quality was good, service was fast... i couldnt ask for more. Thanks.

Date of experience: July 5, 2023

Thumbnail of user stephaniec57
Virginia
1 review
0 helpful votes
  • Send Message
August 13th, 2015

Ordered a personalized key chain to show my derby team & my derby name. Loved the options & how easy it was to customize.

Date of experience: August 9, 2015

Thumbnail of user jenniferg2754
New Mexico
1 review
0 helpful votes
  • Send Message
January 5th, 2023
Verified purchase

Was able to design my own gender reveal invitations to my liking and they came out great!

Date of experience: January 5, 2023

Thumbnail of user kimberlyf1257
District of Columbia
1 review
0 helpful votes
  • Send Message
January 5th, 2023
Verified purchase

Design was fun, print quality was excellent and fast shipping. No complaints!

Reason I chose this business:

Combination of design and cost

Date of experience: January 5, 2023

Thumbnail of user conniel448
Ohio
1 review
0 helpful votes
  • Send Message
October 10th, 2022
Verified purchase

The invitations are high quality and came exactly how I ordered. I am satisfied with the product. I felt the shipping was overpriced however.

Date of experience: October 10, 2022

Thumbnail of user jeannam26
Wisconsin
1 review
0 helpful votes
  • Send Message
January 11th, 2023
Verified purchase

Website easy to use. Product received quickly. Quality product at reasonable price

Date of experience: January 11, 2023

Thumbnail of user cynthiaw208
Tennessee
1 review
0 helpful votes
  • Send Message
March 6th, 2019

I've ordered several times from Zazzle and I have never had a problem. I have also had personalized items done and was always satisfied

Date of experience: March 6, 2019

Thumbnail of user deeannr3
Colorado
1 review
0 helpful votes
  • Send Message
April 3rd, 2018

The wait was short, the help was quick and efficient. I needed color matching for my invitation and Joe was very helpful! Thank you!

Date of experience: April 3, 2018

Thumbnail of user arisas3
New Jersey
1 review
0 helpful votes
  • Send Message
June 1st, 2023
Verified purchase

My mom cried with happy tear;)
I also cried to seeing her tear.
Thank you so much!

Reason I chose this business:

I thoght it's perfect gift for first mother's day.

Date of experience: June 1, 2023

Thumbnail of user collync
Florida
1 review
0 helpful votes
  • Send Message
May 3rd, 2018

It has been great to be able to customize mugs and magnets to make fun, unique gifts for friends and family! Great quality items.

Date of experience: May 3, 2018

Thumbnail of user djw33
Iowa
1 review
0 helpful votes
  • Send Message
April 28th, 2022
Verified purchase

The invites were just as ordered. Beautiful colors, card stock. The downside was the cost of shipping.

Date of experience: April 28, 2022

Thumbnail of user joelleb50
Washington
1 review
0 helpful votes
  • Send Message
January 23rd, 2023
Verified purchase

My order was exactly what I wanted. I received the items earlier then expected, which was great.

Date of experience: January 23, 2023

Thumbnail of user emilym1681
Montana
1 review
0 helpful votes
  • Send Message
July 26th, 2022
Verified purchase

I purchased invitations for my bridal shower. The print quality was wonderful, and the design was very cute. We got the order very fast!

Date of experience: July 26, 2022

Thumbnail of user colleeng289
New York
1 review
0 helpful votes
  • Send Message
January 30th, 2023
Verified purchase

My order came from 3 different sellers, all 3 products arrived early!

Date of experience: January 30, 2023

Thumbnail of user jennar177
Minnesota
1 review
0 helpful votes
  • Send Message
January 30th, 2023
Verified purchase

The design process was easy and the cards came quicker than expected.

Reason I chose this business:

There was a sale.

Date of experience: January 30, 2023

Thumbnail of user ms1494
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 30th, 2023
Verified purchase

Shipping cost is way too high almost 60 is crazy. You can ship quickly for way less.

Date of experience: January 30, 2023

Thumbnail of user hollyc563
Massachusetts
1 review
0 helpful votes
  • Send Message
June 4th, 2022
Verified purchase

Ordered new address postcards and a stamper. They came out exactly as ordered and were shipped fast!

Reason I chose this business:

A postcard design

Date of experience: June 4, 2022

Thumbnail of user shannas101
New York
1 review
0 helpful votes
  • Send Message
January 31st, 2023
Verified purchase

Good please don't make me write long because I don't have time

Reason I chose this business:

My daughter chose it

Date of experience: January 31, 2023

Thumbnail of user daniag20
Florida
1 review
0 helpful votes
  • Send Message
February 2nd, 2023
Verified purchase

Beautiful invitations. Shipped and received fast. I'm super happy with my invitations.

Reason I chose this business:

Saw it online.

Date of experience: February 2, 2023

Thumbnail of user janep505
Missouri
1 review
0 helpful votes
  • Send Message
June 4th, 2022
Verified purchase

My wedding shower invitations came earlier than promised. The quality was very nice. I was very pleased.

Reason I chose this business:

Good selection and ordering was easy.

Date of experience: June 4, 2022

Thumbnail of user annf442
South Carolina
2 reviews
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase

Order was delivered on time with regular and was just as ordered!

Reason I chose this business:

Great selection

Date of experience: August 23, 2023

Thumbnail of user patrickt520
Ohio
2 reviews
0 helpful votes
  • Send Message
May 7th, 2022
Verified purchase

The order was printed on very high quality paper and was very professionally done! Exceeded my expectations.

Date of experience: May 7, 2022

Thumbnail of user deborahz542
Missouri
1 review
0 helpful votes
  • Send Message
June 11th, 2022
Verified purchase

We changed our venue and the theme of our wedding. I ordered our invitations again from Zazzle and was not disappointed, great job! Again!

Reason I chose this business:

Good service on last order.

Date of experience: June 11, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

How do I know I can trust these reviews about Zazzle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Zazzle?