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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
Overpriced and poor quality business cards that look like someone made with poor quality paper
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 4, 2023
Second time I have ordered from Zazzle. Pleased with service and quality both times.
Date of experience: December 26, 2023
It was easy to customize and place order. The best part was receiving it promptly.
Variety of designs to choose from
Date of experience: March 30, 2023
Easy to use, design, and the pricing was great. Delivery was fast and work professional.
Date of experience: February 16, 2023
I loved my tags when I received them! I had to put a big rush on them when I ordered them and they even arrived a bit than expected.
I always have great service.
Date of experience: August 17, 2022
I love the mug! It came out exactly the way I wanted it and was delivered fast and in perfect condition.
Date of experience: February 21, 2012
Quick service and easy to use website to design my business cards. I really liked how easy it was to use.
Date of experience: February 13, 2012
The product came looking even better than I expected, and it came even before the anticipated arrival date.
Date of experience: June 19, 2022
I was a bit disappointed that the size was smaller then I assumed. However the quality was great. Thank you Zazzle
Date of experience: December 15, 2022
The wedding invitations that we received is exactly what we ordered. They're beautiful. The paper quality is great.
So many different beautiful options for great prices
Date of experience: June 24, 2022
My experience with Zazzle was quite pleasant. My order arrived promptly and in order
I will be order from Zazzle again.
Date of experience: September 16, 2012
Labels were easy to order and were sent quickly. Thanks
Zazzle had the perfect labels for what I needed them for.
Date of experience: November 8, 2023
Hello Jennifer,
I am very happy to hear that you found it easy to place an order and that you received the order quickly. We hope you visit Zazzle again.
Katie Ann
Easy to order and a lot
To chose from. Great turn around on orders and quality is great.
Heard great things
Date of experience: September 13, 2023
On the back of the card was an option to leave blank. I left it blank. The cards I received have stock writing on the back. I am very displeased.
Time crunch
Date of experience: September 2, 2022
Hello Jannell,
I am so sorry to hear about your card order. We would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Zazzle
She was able to resolve my issue in a very courteous manner. She was patient and very understanding.
Date of experience: June 26, 2018
I was very pleased with my baby shower invitation selection. The quality of the card was very nice.
Zazzle fit the bill for the very specific theme I was looking for.
Date of experience: January 30, 2023
It was nice simple and easy to edit! Thank you so much for making it easy for me!c
Date of experience: March 13, 2023
The order was fine and the items came in very quickly and the items that came in were what I ordered. So overall it was nice to order from Zazzle.
I have ordered from Zazzle before and there have been no problems. I like the choices in the items that I am ordering and I also like being able to customize some of the cards.
Date of experience: July 26, 2022
Our invites looked faded and had a visible line from the printing on the right side of all of the invites.
We ordered our save the dates from Zazzle and they were excellent! We were hoping for the same experience.
Date of experience: June 4, 2022
Website easy to understand and build my Christmas post card. I had a great at ease experience.
A friend sent me a card from Zazzle and loved it.
Date of experience: December 22, 2023
Thank you for shipping this so quickly. I really appreciate it. I got one for me and one for my daughter.
Date of experience: August 2, 2022
Third or fourth order, and while they were small, they all were satisfactory and delivered quickly.
Thank you.
Repeat order!
Date of experience: July 31, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Chad,
I am very sorry to hear you have had this experience with your Business Card order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
I can see that one of our agents have reached out to you via email to assist you with your order. If you can please reply direct to that email we will be happy to get this resolved for you.
Thank you,
Katie Ann