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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user laurenf661
Texas
1 review
0 helpful votes
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August 2nd, 2023
Verified purchase

My order process was smooth, it came quickly, and it was exactly as advertised!

Reason I chose this business:

Good prices and product selection

Date of experience: August 2, 2023

Thumbnail of user martad76
West Virginia
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

I ordered eight mugs as Christmas gifts, and two of them arrived with shattered handles

Date of experience: December 18, 2023

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Marta,

I am so sorry to hear about your mugs. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.

I look forward to assisting you further!
Thank you,
Clare

Thumbnail of user christinef1391
Florida
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

It was very easy and delivery was fast. Thank you.

Reason I chose this business:

Just a hunch!

Date of experience: June 6, 2023

Thumbnail of user dyannab2
Indiana
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

Easy to customize and create thank you cards. Great options and loved that you could customize everything and add photos.

Reason I chose this business:

Great options!

Date of experience: July 27, 2022

Thumbnail of user natasham413
California
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Great easy and fast and needed in a timely manner.

Reason I chose this business:

Easy and fast

Date of experience: February 7, 2023

Thumbnail of user creativew
North Carolina
4 reviews
35 helpful votes
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May 5th, 2023
Verified purchase

No problems. Everything went well. I got what I needed.

Reason I chose this business:

Needed something to match shower decor, and it was easy to get it here.

Date of experience: May 5, 2023

Thumbnail of user sethl136
Kansas
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

The tumblr is is decent I just wish the writing was a bit bigger.

Date of experience: September 19, 2023

Thumbnail of user korinar3
California
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

Loved the invitations. The design and how easy it was to customize was awesome

Date of experience: February 13, 2023

Thumbnail of user miah145
California
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

The cards came in and are beautiful! Super pleased with the quality and the ease of personalizing the cards for my event.

Reason I chose this business:

Affordable and easy to use

Date of experience: June 11, 2022

Thumbnail of user reneeb938
Louisiana
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

Love these invitations, they are beautiful! They arrived quickly too!

Reason I chose this business:

Connivence & price point

Date of experience: August 28, 2023

Thumbnail of user dionzau
New Jersey
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

I had a very good experience my package was delivered on time and was delivered on expected delivery date no late delivery and good quality

Reason I chose this business:

Best site to order pictures or company name tags or anything

Date of experience: June 11, 2022

Thumbnail of user jamesp4587
Texas
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Both the card and the shipping turned were perfect.
Thank-you

Reason I chose this business:

Zazzle had a card that met my requirements.

Date of experience: February 20, 2023

Thumbnail of user rosemaryk108
Connecticut
1 review
0 helpful votes
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May 11th, 2022
Verified purchase

It was easy to choose the cards that I wanted. The delivery was great and the cards were exactly what I expected.

Date of experience: May 11, 2022

Thumbnail of user laurenp707
Pennsylvania
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Amazing! Super easy to customize and cards turned out amazing

Reason I chose this business:

Found on Safari.

Date of experience: April 19, 2023

Thumbnail of user arielm195
Michigan
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

Invites came out great. Beautiful design and great print quality

Date of experience: February 27, 2023

Thumbnail of user erikah274
Arizona
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

Fast shipping! The print looks great and the color is true to the original.

Date of experience: September 5, 2023

Thumbnail of user deweyf15
Illinois
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

The invitations were exactly what we wanted and the delivery was quick. We are impressed and happy!

Reason I chose this business:

We found them on the internet.

Date of experience: May 25, 2023

Thumbnail of user sarahb2630
Nebraska
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Great products and great quality, fast shipping. Great alternative to digging through photos and making collages myself!

Date of experience: May 21, 2022

Thumbnail of user jeannem13
New York
1 review
1 helpful vote
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May 9th, 2013

Ordered a baseball cap. Part of the price was a donation to the Queens Library. Quality and construction of hat is good. Stitching on hat is good.

Date of experience: May 9, 2013

Thumbnail of user selmav2
California
2 reviews
0 helpful votes
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June 20th, 2022
Verified purchase

I love the quick turnaround! The order was easy and fun. The process was convenient and easy to make the design work for my particular order.

Reason I chose this business:

I chose Zazzle because it had a cute bee theme, which was specific to my classroom theme!

Date of experience: June 20, 2022

Thumbnail of user selmav2
California
2 reviews
0 helpful votes
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June 20th, 2022
Verified purchase

I love the quick turnaround! The order was easy and fun. The process was convenient and easy to make the design work for my particular order.

Reason I chose this business:

I chose Zazzle because it had a cute bee theme, which was specific to my classroom theme!

Date of experience: June 20, 2022

Thumbnail of user judym8
Colorado
1 review
1 helpful vote
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May 2nd, 2012

I love the book plates I purchased. They are exactly what I was looking for. The ordering was easy and the shipping was fast.

Date of experience: May 2, 2012

Thumbnail of user aliciac616
Georgia
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

Very specific and detailed, perfect size and quality

Reason I chose this business:

To give them a try

Date of experience: November 26, 2023

Thumbnail of user susanv1485
New Jersey
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

They came fast and came out beautiful! Highly recommend!

Reason I chose this business:

Found them online

Date of experience: October 31, 2023

Thumbnail of user annp7
Virginia
1 review
1 helpful vote
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December 12th, 2013

The service was good. Delivery time was good. I did not think the quality of the shirt was what I expected for the price I paid.

Date of experience: December 12, 2013

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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