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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user emilya810
Florida
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

Easy to edit theme and add photos. Beautiful design and easy to order.

Date of experience: November 29, 2023

Thumbnail of user cw701
Pennsylvania
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

I would say.they were beautiful cards. Wish they came a bit sooner.but were beautiful when they arrived!

Reason I chose this business:

Unique cards

Date of experience: December 27, 2022

Thumbnail of user kimberlye797
Utah
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

These invitations turned out so beautiful and were packaged so carefully and nicely I am so impressed.

Date of experience: May 21, 2022

Thumbnail of user ryanf878
Texas
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Quick and easy process, fast delivery. No complaints

Reason I chose this business:

First option that popped up in search

Date of experience: December 12, 2023

Thumbnail of user dawnm76
Illinois
1 review
0 helpful votes
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June 14th, 2016

I have ordered many custom stamps for many different reasons and I have never once been disappointed

Date of experience: June 12, 2016

Thumbnail of user graciep47
Colorado
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Got this as a sample invite and it's so cute! Love the design.

Date of experience: December 12, 2023

Thumbnail of user joyc505
California
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

Easy to use site was delivered fast and with care
Great Xmas or b day gifts

Reason I chose this business:

Search engine

Date of experience: December 13, 2023

Thumbnail of user johnh7244
Tennessee
3 reviews
0 helpful votes
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December 12th, 2023
Verified purchase

Attractive clock, fair price, would recommend. Looks good in our home...,...

Date of experience: December 12, 2023

Thumbnail of user lauras333
Utah
1 review
0 helpful votes
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April 11th, 2018

Representative was very thorough and helpful. Pleasant to speak to and eager to successfully complete my request.

Date of experience: April 11, 2018

Thumbnail of user jaelynny
Michigan
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

It looks so good I am so happy with it. It was easy to submit the picture and design it the way I wanted.

Reason I chose this business:

It was just a fluke I found it online.

Date of experience: October 4, 2022

Thumbnail of user mariop259
California
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

The packaging of the invitations were neat. The turnout of the invitation is beautiful and we spent a bit extra for a nice quality.

Date of experience: August 1, 2022

Thumbnail of user joannah199
Texas
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

My experience was fantastic! Quickly arranged my order, and delivery was quick. Definitely will order from again

Reason I chose this business:

Found samples on Pintrest.

Date of experience: August 4, 2022

Thumbnail of user sylviaw335
Massachusetts
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

My item was just as pictured. It was easy to personalize and order and delivery was quick.

Reason I chose this business:

Nice product selection

Date of experience: February 10, 2023

Thumbnail of user davrellt
Michigan
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

I ordered a t shirt. It came. It was a 50 character experience.

Reason I chose this business:

Found on web

Date of experience: October 25, 2023

Thumbnail of user kathyt616
Connecticut
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

4th time ordering; first 3 were specific year anniversary cards, and 4th was specific year birthday card.

Reason I chose this business:

Looking for cards that matched the occasions

Date of experience: August 14, 2022

Thumbnail of user stephanieg1779
New York
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

It's very beautiful but I may have definitely ordered a size too big. But it's very nice

Date of experience: April 19, 2023

Thumbnail of user kathleend1668
Michigan
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Excellent service on line order and delivery was about a week.

Reason I chose this business:

Had the item I needed

Date of experience: December 7, 2023

Thumbnail of user romonag4
Virginia
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Excellent product and will order again. Very quick turns around service.

Date of experience: December 7, 2023

Thumbnail of user brandys336
Washington
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Quality was OK, but could be a little better for the price.

Reason I chose this business:

Just googled.

Date of experience: December 7, 2023

Thumbnail of user donnab3597
Pennsylvania
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Everything was excellent from website to delivery!

Reason I chose this business:

Recommended by a friend.

Date of experience: December 7, 2023

Thumbnail of user kianar21
North Carolina
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Gave as Christmas gifts to grandparents and they loved!

Reason I chose this business:

Sale and reviews

Date of experience: December 7, 2023

Thumbnail of user beckyg187
Colorado
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

The invitations I ordered arrived quickly and were precisely what I expected and what I wanted. Thanks so much!

Date of experience: May 12, 2022

Thumbnail of user loish279
South Carolina
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

Card came in expected time and in good condition! Packaging was sufficient and card was not bent at all!

Date of experience: May 14, 2022

Thumbnail of user richardr3025
Rhode Island
2 reviews
0 helpful votes
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November 7th, 2023
Verified purchase

The font and size are a bit small.
I had difficulty with adjusting the font and size.

I didn't have time to spend talking to your CS rep.
And your site was confusing and hard to adjust and also there was no way to view my label to see if it was correct.

Reason I chose this business:

A friend used Dazzle for her wedding, thought I would try your site and Zazzle was the only label site with a cardinal on the labels.

Service

Date of experience: October 31, 2023

Thumbnail of user janep713
California
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Designing my custom product was quick and easy. Final product was as described.

Reason I chose this business:

No particular reason.

Date of experience: September 29, 2023

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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