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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user jonathand955
Pennsylvania
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

Great service and fast delivery on our wedding invitations.

Reason I chose this business:

Price and the invitation we liked.

Date of experience: November 1, 2023

Thumbnail of user larryt852
Michigan
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

Got my designed shirt
Ahead of schedule and it looks great

Reason I chose this business:

Quality and price

Date of experience: October 31, 2023

Thumbnail of user malloryw50
Ohio
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

Exactly what we wanted and it shipped super fast! Would definitely order from this site again!

Date of experience: October 31, 2023

Thumbnail of user kaseyo17
Ohio
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

The printing and colors were perfect! Nice thick material!

Reason I chose this business:

Continuously good quality

Date of experience: October 31, 2023

Thumbnail of user debrar1170
Illinois
2 reviews
0 helpful votes
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October 31st, 2023
Verified purchase

Great designs. Easy to order. Good price. Quick delivery.

Reason I chose this business:

I liked the design of the business cards.

Service

Date of experience: October 31, 2023

Thumbnail of user monicah699
Arizona
2 reviews
0 helpful votes
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October 31st, 2023
Verified purchase

Easy to order, very straightforward. Quality product.

Reason I chose this business:

Zazzle had some of the best invitation templates I found online.

Date of experience: October 31, 2023

Thumbnail of user rebeccah2213
Tennessee
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

Great price, Great shipping, Great product! Satisfied customer. Will return.

Date of experience: September 13, 2023

Thumbnail of user mariab2578
Texas
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Exactly as requested, great quality and price. Prompt delivery.

Date of experience: November 3, 2023

Thumbnail of user jamesh7215
North Carolina
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Very well done and fast. I would recommend your service to friends

Date of experience: November 8, 2023

Thumbnail of user charlesm3472
Virginia
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

Outstanding and fast service.The item that I purchased was of top quality.

Date of experience: November 2, 2023

Thumbnail of user williamb5966
Colorado
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

Fast shipping. Thanks so very much. I would recommend.

Reason I chose this business:

Only site that had what I was looking for

Date of experience: October 31, 2023

Thumbnail of user farank1
New Jersey
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

Order delivered a lot sooner than expected! Item is exactly how I ordered and wanted! Thank you

Date of experience: October 31, 2023

Thumbnail of user amanim12
North Carolina
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Ordered address labels. It was very easy and I got them super quick!

Date of experience: November 8, 2023

Thumbnail of user lawrencek441
Vermont
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Very quick delivery and packaging was excellent nice co to deal with

Reason I chose this business:

My friend showed me their stickers

Date of experience: November 8, 2023

Thumbnail of user tyreej15
California
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

Had a beautiful experience with Zazzle great customer service, with a great product.

Date of experience: July 18, 2023

Thumbnail of user cherylt969
New Jersey
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

I only needed a small amount of thank you cards and Zazzle was easy to work with

Reason I chose this business:

Ease of use and price

Date of experience: November 8, 2023

Thumbnail of user anned681
Florida
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Ordering online was quick and easy with so many choices.

Date of experience: November 8, 2023

Thumbnail of user aliciaw460
Virginia
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Second time ordering they delivery is quick and fast.

Date of experience: November 8, 2023

Thumbnail of user spearb
District of Columbia
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

Excellent. I would order again for another project

Reason I chose this business:

Love the options

Date of experience: November 10, 2023

Thumbnail of user ritaj182
Tennessee
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

Invitations were beautiful everyone was telling us how beautiful they were they were different I love different!

Reason I chose this business:

Product had several selections and designs to choose from

Date of experience: July 24, 2022

Thumbnail of user ameliat93
New York
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

Excellent, purchase went well got exactly what I ordered.

Reason I chose this business:

Graduation invites

Date of experience: November 11, 2023

Thumbnail of user kurte105
Minnesota
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

Great. Better than than very good. Actually it was great

Date of experience: January 30, 2023

Thumbnail of user marcing19
Illinois
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Easy to design, easy to order, quick delivery. When I got it, it looked exactly as I designed it.

Date of experience: August 29, 2023

Thumbnail of user carlosl484
New Mexico
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

Wonderful design and fast shipping, so many options in design and fast shipping with discounts

Reason I chose this business:

Convenience designs

Date of experience: February 23, 2023

Thumbnail of user crystalp506
Nevada
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

Needed an ID card for my homeschool student fast. Zazzle stepped up and was amazing.

Reason I chose this business:

Zazzle had what I needed.

Date of experience: October 12, 2023

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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