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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user kimd1227
Florida
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

Great I'd use again for another event thank you so much they are beautiful

Reason I chose this business:

Loved the designs

Date of experience: October 11, 2023

Thumbnail of user benc1358
Georgia
1 review
0 helpful votes
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October 29th, 2023
Verified purchase

The invitations were great quality at an affordable price.

Date of experience: October 29, 2023

Thumbnail of user lauraw2259
Texas
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

Zazzle is a great site for personalized gifts and lots of variety.

Reason I chose this business:

Zazzle had what I was looking for.

Date of experience: October 8, 2023

Thumbnail of user lionelp41
North Carolina
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

From designing to delivery was a great experience and I will be ordering again thank you

Date of experience: October 11, 2023

Thumbnail of user heatherj813
North Carolina
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

Looked great! It turned out better than I had hoped for.

Reason I chose this business:

I always use zazzle for invitations

Date of experience: October 1, 2023

Thumbnail of user rosalial8
Illinois
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

During wedding planning Zazzle is making invites and thank yous much more enjoyable!

Date of experience: October 18, 2023

Thumbnail of user taneeshal1
Pennsylvania
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

My business cards came in great time and they were beautiful! I love them!

Reason I chose this business:

Great quality.

Date of experience: October 18, 2023

Thumbnail of user janeta1295
North Carolina
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

The cards are lovely. Just what we were looking for

Reason I chose this business:

My daughter recommended

Date of experience: October 18, 2023

Thumbnail of user tristans111
Maryland
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Arrived as advertised...good condition, fast delivery

Reason I chose this business:

Needed something custom printed.

Date of experience: October 18, 2023

Thumbnail of user sharonr2162
Arizona
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Easy to order and easy to personalize and timely arrival

Reason I chose this business:

Products as nice as they look online

Date of experience: May 2, 2023

Thumbnail of user chelseak167
Connecticut
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

My thank you cards are absolutely beautiful! I appreciate it so much!

Date of experience: October 18, 2023

Thumbnail of user leef598
New Jersey
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

It's a nice mug, matched my design, and arrived quicker than expected.

Reason I chose this business:

Able to order a single unit at a good price.

Date of experience: October 18, 2023

Thumbnail of user maryf421
Texas
3 reviews
0 helpful votes
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October 18th, 2023
Verified purchase

The stickers was absolutely beautiful.will by again and very well made.

Date of experience: October 18, 2023

Thumbnail of user annak1470
Maryland
1 review
0 helpful votes
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October 4th, 2023
Verified purchase

Great job, fast shipping, amazing design. We loved it

Date of experience: October 4, 2023

Thumbnail of user amyg1858
Georgia
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

Product as described. Workmanship neat, crisp and on point with excellent detail. Fast shipping.

Reason I chose this business:

I seen an advertisement and took a chance. Really glad I did.

Date of experience: October 3, 2023

Thumbnail of user wilfredoa18
Texas
2 reviews
0 helpful votes
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October 3rd, 2023
Verified purchase

Great quality badges with awesome attention to detail. Fast delivery!

Reason I chose this business:

Online search

Date of experience: October 3, 2023

Thumbnail of user brandic271
Washington
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

The plastic printed sign I received looks professional and will hold up even if it rains.

Date of experience: October 3, 2023

Thumbnail of user sues1343
Michigan
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

Great service and very good quality…………………………………..

Reason I chose this business:

Easy to use Fast. Good pricing.

Date of experience: October 3, 2023

Thumbnail of user angelicaz20
California
1 review
0 helpful votes
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October 19th, 2023
Verified purchase

Very happy with the products second time using Zazzle for my invitations

Reason I chose this business:

Second time using Zazzle very satisfying

Date of experience: October 19, 2023

Thumbnail of user rachelt813
California
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

Sign was bent when we received it. Otherwise, great

* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 3, 2023

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Rachel,

I am very sorry to hear that your Order arrived bent. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.

I can see one of our agents have reached out to you via email. If you can please reply directly to the email and we will be happy to get this resolved for you as soon as possible.

Thank you,
Katie Ann

Thumbnail of user judithr879
Texas
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

Great user experience and awesome design templates.

Date of experience: October 3, 2023

Thumbnail of user monicam1275
California
1 review
0 helpful votes
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October 4th, 2023
Verified purchase

Process was easy to complete. A range of selection available

Reason I chose this business:

Reasonable pricing

Date of experience: October 4, 2023

Thumbnail of user sandraa415
Maryland
2 reviews
0 helpful votes
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October 4th, 2023
Verified purchase

The product is nice, though not quite what I had expected.

Date of experience: October 4, 2023

Thumbnail of user jaredk241
Louisiana
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Zero issues. I am very pleased with the order of company badges.

Date of experience: October 25, 2023

Thumbnail of user christinev961
New York
2 reviews
0 helpful votes
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October 24th, 2023
Verified purchase

Found right size of Paris print. Was very authentic.

Reason I chose this business:

Found it in the internet.

Date of experience: October 24, 2023

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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