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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,623)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user candicec271
New York
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

Arrived quickly, beautifully made, high quality. Extremely satisfied!

Date of experience: October 24, 2023

Thumbnail of user alyshag10
New York
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

Order arrived earlier than expected and the quality was excellent!

Reason I chose this business:

We used Zazzle for our all-in-one invitation/RSVP card and appreciated the designs and quality.

Date of experience: October 24, 2023

Thumbnail of user savannaf14
Florida
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Glad my invitations came out the way I wanted them to

Date of experience: October 25, 2023

Thumbnail of user kristinas474
Ohio
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

It was easy to order and super fast delivery. I will use again.

Date of experience: October 24, 2023

Thumbnail of user robertt3704
New York
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

On time delivery. Good product. Easy to use. Will do again.

Reason I chose this business:

I liked the card.

Date of experience: October 24, 2023

Thumbnail of user angelp393
Florida
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

Turned out well and was delivered fast. Very nice t shirt

Date of experience: October 24, 2023

Thumbnail of user avryh
Texas
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

Great loved everything! I will always go to Zazzle for my card needs.

Date of experience: October 24, 2023

Thumbnail of user saanis1
Oregon
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

Not much problems designing my labels, although the writing was smaller than I thought it would be.

Reason I chose this business:

Used Before

Date of experience: October 24, 2023

Thumbnail of user taniai23
California
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

Perfectly done as expected. Highly recommend! Thank you

Reason I chose this business:

Easy and straight forward to use.

Date of experience: October 24, 2023

Thumbnail of user desireeg143
Wisconsin
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

The cards turned out very nice for my mother's funeral. They came quickly as well.

Date of experience: October 24, 2023

Thumbnail of user dawno248
Minnesota
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

Always really high quality, fast shipping, gorgeous work

Reason I chose this business:

Amazing artwork, great editing options, fast shipping, good quality

Date of experience: October 24, 2023

Thumbnail of user danielg2022
Texas
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

My fiancée and I had to order our reception invitations last minute and found exactly what we wanted! It arrived fast and exactly as pictured online.

Date of experience: August 17, 2022

Thumbnail of user mattl613
Pennsylvania
2 reviews
0 helpful votes
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October 26th, 2023
Verified purchase

Easy to use web site that offers a number of templates and card designs

Date of experience: October 26, 2023

Thumbnail of user veroniquef7
Missouri
3 reviews
0 helpful votes
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October 24th, 2023
Verified purchase

Ordered wine themed invites for my birthday and they were perfect! Can't wait to send them out!

Date of experience: October 24, 2023

Thumbnail of user adrienneb236
Ohio
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Wonderful! Everything I personalized came quickly and just as pictured. Love it

Date of experience: October 25, 2023

Thumbnail of user angelad1395
New York
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

Very satisfied with my invitations and the turnaround time, including delivery. I will definitely order again!

Reason I chose this business:

I have ordered from Zazzle before and I’ve always been happy with my purchases.

Date of experience: May 28, 2022

Thumbnail of user alysonp182
Virginia
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Everything from my experience with the company has been positive. Early delivery and outstanding quality.

Reason I chose this business:

It seemed like the most affordable option.

Date of experience: May 29, 2022

Thumbnail of user vickyv13
GB
1 review
1 helpful vote
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November 24th, 2016

Yes. I'm concerned because my father's order has not turned up. He was ordering some mugs I designed. Nightmare!

Date of experience: November 24, 2016

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Vicky,

We are so sorry to hear that you have yet to receive some of your products.
I see that you have already been assisted regarding this inquiry. If you have any questions, please feel free to reply to the email that was sent to you, and we will happily assist.

Thank you,
Have a great weekend,
Terri

Thumbnail of user kathrynk523
Massachusetts
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

Everything was delivered perfectly. Thank you so much!

Date of experience: May 26, 2023

Thumbnail of user sherryt412
Florida
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

Excellent service and product. Came in a timely manner. Earlier than expected. Great quality. Super easy to do online

Reason I chose this business:

Saw advertisement on Facebook

Date of experience: May 28, 2022

Thumbnail of user arleenb26
New Jersey
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Fine - no issues with design or delivery. Order was correct

Reason I chose this business:

Previous experience

Date of experience: April 27, 2023

Thumbnail of user kathyj560
Texas
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

Great and fast service! Order was just what we ordered.

Date of experience: April 25, 2023

Thumbnail of user jessicaa1651
Pennsylvania
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

The invitations worked perfect for our high school prom! Quality was fantastic! Super fast production time and shipment.

Date of experience: April 29, 2022

Thumbnail of user melissad14
Guam
1 review
1 helpful vote
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May 12th, 2013

Easy to navigate, can see design chosen in different colors. Shipped quickly and product exactly as expected.

Date of experience: May 12, 2013

Thumbnail of user martelt3
Nevada
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

This was the second time I used Zazzle for new staff badges and they arrived in a timely fashion as ordered. Great service once again.

Date of experience: May 4, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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