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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user chitrav7
Australia
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Very quick and fast service from Zazzle, has always been prompt.

Date of experience: September 19, 2023

Thumbnail of user williamb5815
Virginia
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

The card was perfect with lots of options to personalize further.

Date of experience: September 19, 2023

Thumbnail of user elizabethj1374
New York
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

Great looking first communion invite. Nice quality paper. Very happy.

Date of experience: March 6, 2023

Thumbnail of user lilianah49
California
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Received my order just as requested, with a quick turnaround.

Date of experience: June 22, 2023

Thumbnail of user hopet97
Arizona
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Each card was trimmed and centered unlike some prior Zazzle purchases. Thanks for improving product quality.

Reason I chose this business:

Assortment of images

Date of experience: June 18, 2022

Thumbnail of user judye317
Ohio
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Timely delivery. Whole process constructing the invites was very easy. Thank you! I know my daughter will love them!

Reason I chose this business:

Have used Zazzle before and was pleased with the site.

Date of experience: June 18, 2022

Thumbnail of user meganc419
California
2 reviews
0 helpful votes
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May 15th, 2023
Verified purchase

From party & wedding invites, to business cards; Zazzle always impresses us!

Reason I chose this business:

Lots of images to choose, and ability to customize. Very easy to navigate.

Date of experience: May 15, 2023

Thumbnail of user marisolm129
Washington
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Loved! The quick service, and my invitations. No issues.

Date of experience: September 19, 2023

Thumbnail of user jenniferd3163
California
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Super easy to order and edit. Shipping was extremely fast. Got my board in perfect condition.

Reason I chose this business:

Social media advertisement

Date of experience: September 19, 2023

Thumbnail of user gailr365
Illinois
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

The invitations were absolutely perfect! Very high quality and fits in beautifully with our party theme.

Reason I chose this business:

The invitation options were the best!

Date of experience: June 19, 2022

Thumbnail of user dees6
New Jersey
1 review
1 helpful vote
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July 17th, 2012

Great work. Picture just as loaded. Very fast turn around... will tell my friend about this site, definitely!

Date of experience: July 17, 2012

Thumbnail of user laurag14
Georgia
1 review
1 helpful vote
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July 1st, 2012

I've used Zazzle in the past. Always have good service and fast delivery.
I love their many selections.

Date of experience: July 1, 2012

Thumbnail of user debik3
Oregon
1 review
1 helpful vote
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July 7th, 2012

It was a great job! Well done from stare to finish. My husband loved them and didn't know anyone did that!
Thank you so much.
Debi

Date of experience: July 7, 2012

Thumbnail of user kt303
Ohio
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Invites are adorable and everything came quickly! I can't wait to send them out!

Date of experience: April 18, 2023

Thumbnail of user tajc10
New Jersey
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Absolutely beautiful and delivered sooner than expected.

Reason I chose this business:

Been using Zazzle for years.

Date of experience: April 2, 2023

Thumbnail of user emmah727
Alabama
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Easy to design my graduation invitations and they came in a timely manner.

Reason I chose this business:

They were easy to work with and I was able to customize everything I needed

Date of experience: March 16, 2023

Thumbnail of user gilv4
California
1 review
1 helpful vote
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October 9th, 2013

Was extremely happy with the quality of each product I ordered. This is a great way for us to promote our business!

Date of experience: October 9, 2013

Thumbnail of user terryg650
Ohio
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

I have used Zazzle several times when making personalized stickers for our Chess Club. They are always great quality and exactly as ordered.

Reason I chose this business:

Used you in the past... although a little pricey, very good quality!

Date of experience: June 24, 2022

Thumbnail of user kaylynnc6
New Jersey
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Invitations were beautiful and great quality. They arrived very quickly.

Reason I chose this business:

Great selection of invitations

Date of experience: June 26, 2023

Thumbnail of user remim17
Virginia
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Pictures on postcards are extremely grainy. I can't use some of them

Date of experience: June 26, 2023

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Remi,

I am so sorry to hear about the picture quality on your postcards. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.

I look forward to assisting you further!
Thank you,
Margaret

Thumbnail of user carmelaf13
New York
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Product as pictured, arrived sooner than expected.

Reason I chose this business:

The specific design

Date of experience: May 14, 2023

Thumbnail of user chezzm
Oregon
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

I got my package in such a great time and everything was well taken care.

Reason I chose this business:

The best quality.

Date of experience: May 17, 2023

Thumbnail of user annm24
Montana
1 review
1 helpful vote
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September 1st, 2012

I'm very satisfied with using Zazzle. They make it easy to create your own products and order them on the spot.

Date of experience: September 1, 2012

Thumbnail of user courtneys516
South Dakota
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

Fast processing and delivery. Great quality. My only complaint is that this review required 50 characters.

Date of experience: May 3, 2022

Thumbnail of user gaylek1
North Carolina
1 review
1 helpful vote
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September 28th, 2012

Great quality t-shirt, printing and overall very pleasant experience. Would not hesitate to deal with this company again!

Date of experience: September 28, 2012

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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