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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user biannaf
New York
1 review
0 helpful votes
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March 23rd, 2018

Customer service representative (Marta) was able to resolve the issue immediately, no questions asked. Very polite and professional.
Thank you

Date of experience: March 23, 2018

Thumbnail of user davidw6788
Georgia
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

From begging to end it was so great very easy and I highly recommend using your company

Date of experience: July 26, 2023

Thumbnail of user elizabethm3973
New York
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

Ordered custom return address labels and they came one day early!

Date of experience: July 26, 2023

Thumbnail of user baileye45
Washington
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

Was good quality got here in a timely manner ………………………

Date of experience: July 26, 2023

Thumbnail of user kerrif20
Minnesota
2 reviews
0 helpful votes
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August 14th, 2020

The invitations were very high quality and arrived quickly. I would recommend zazzle for wedding invitation needs.

Date of experience: August 14, 2020

Thumbnail of user heatherd768
South Carolina
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

The invites came quicker than I had anticipated and they looked amazing. Super happy with our experience.

Reason I chose this business:

They had Harry Potter themed graphics and invitations.

Date of experience: April 28, 2022

Thumbnail of user vickim619
Arizona
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

Easy to order. Arrived as expected. Happy with quality. It was a good experience.

Reason I chose this business:

Recommended to me

Date of experience: January 16, 2023

Thumbnail of user nancym3327
New Jersey
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

Easy to personalize. Quick delivery. Would use again.

Reason I chose this business:

The beach picture was exactly what I was looking for.

Date of experience: January 16, 2023

Thumbnail of user kelliem199
Massachusetts
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

Was good! I liked how you could personalize the people and even pick out what they would be drinking

Reason I chose this business:

Liked the products, saw it on Instagram

Date of experience: November 19, 2022

Thumbnail of user lyndad201
District of Columbia
1 review
0 helpful votes
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March 27th, 2023
Verified purchase

Easy, fast and efficient. Highly recommended. Reasonable priced.

Date of experience: March 27, 2023

Thumbnail of user alannae4
Washington
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase

Very helpful. A lot to choose from. Awesome design.

Date of experience: September 22, 2023

Thumbnail of user dierdrek
Illinois
1 review
0 helpful votes
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July 29th, 2023
Verified purchase

I'm always happy with my experience buying through Zazzle

Reason I chose this business:

To shop on my friend's store

Date of experience: July 29, 2023

Thumbnail of user cassandrah277
Pennsylvania
1 review
0 helpful votes
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July 29th, 2023
Verified purchase

Great products an fast delivery. I'm Very happy with design that I chose. Love the cards

Reason I chose this business:

Good deals an a lot to choose from

Date of experience: July 29, 2023

Thumbnail of user cheryld58
Pennsylvania
1 review
0 helpful votes
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May 16th, 2017

Received in less than a week. High quality! Very pleased with my order! I would recommend using Zazzle for invites/thank you cards.

Date of experience: May 16, 2017

Thumbnail of user christan23
Arkansas
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

So far, I have purchased car magnets, business cards and two invoice notebooks. All great products. Very good quality.

Reason I chose this business:

Good price.

Date of experience: May 29, 2022

Thumbnail of user lisar3172
Pennsylvania
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

These came out perfectly. The shipping took a few days but they arrived in plenty of time

Reason I chose this business:

I have bought from here before

Date of experience: July 26, 2023

Thumbnail of user mckennaf10
Nebraska
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

My business cards came earlier than expected and everything looked great!

Reason I chose this business:

Cheapest price

Date of experience: July 26, 2023

Thumbnail of user luannc56
Wisconsin
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

Sign came fast and is exactly as advertised! Thanks!

Date of experience: July 26, 2023

Thumbnail of user chyennec2
New York
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

The invitations are beautiful and they came days earlier than expected!

Date of experience: July 26, 2023

Thumbnail of user elysem32
Iowa
1 review
0 helpful votes
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January 17th, 2023
Verified purchase

Amazing experience. Quality cards at a great price. I will use Zazzle again.

Reason I chose this business:

Heard about it from a friend.

Date of experience: January 17, 2023

Thumbnail of user giannap21
New Jersey
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

Was very pleased that my order arrived sooner than anticipated! Worth every penny!

Reason I chose this business:

Ease of use

Date of experience: July 26, 2023

Thumbnail of user nazanink3
New York
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Great experience with this company I would do it again

Date of experience: June 5, 2023

Thumbnail of user karisd1
California
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Easy ordering and quick delivery. Would definitely recommend

Date of experience: January 23, 2023

Thumbnail of user tracyh1035
South Dakota
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Wedding invitations look great and arrived quickly!

Reason I chose this business:

Found a look we liked.

Date of experience: January 23, 2023

Thumbnail of user patriciad224
Illinois
1 review
0 helpful votes
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May 1st, 2018

Joe was great! He helped me figure out the actual size of my cards after they are folded. Wonderful help. Above and beyond. Thank you.

Date of experience: May 1, 2018

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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