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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,694 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.8%
Positive
2,152
Neutral
55
Negative
62
View ratings trends
339
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How would you rate Zazzle?

Reviews (10,694)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (952) business cards (321) wedding invitations (331) delivery date (101) credit card (79) quality product (124) delivery time (57)
Thumbnail of user lisam6368
Maine
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

The appointment cards for our dental office were awesome! Just right for what we need!

Reason I chose this business:

I like all the different choices and how you can edit them to whatever you want.

Date of experience: August 27, 2024

Thumbnail of user vickid512
Virginia
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Got it in a couple days it looks great that's all I want to say about it

Reason I chose this business:

Looked up yard signs on Google and it looked good!

Date of experience: August 30, 2024

Thumbnail of user jazzyc4
Virginia
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

The prices of creating my memorial foam board was easy, the delivery was very fast and the board came out exactly as I had wanted, bright and beautiful!

Date of experience: July 16, 2024

Thumbnail of user laurag2463
Washington
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The creation process was frustrating in the app... I'm usually pretty savvy and it definetly had a learning curve. My bigger frustration, though, is that the final product (graduation postcards) arrived significantly zoomed in from the image on the screen. So now my daughter's head is partially cut off. We had to send them out because I needed to send the invite, but I was pretty disappointed

Reason I chose this business:

Convenience

Date of experience: June 3, 2024

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Laura,

I'm really sorry to hear about the cropping issues with your recently placed invitations order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Thumbnail of user joyced698
Pennsylvania
2 reviews
0 helpful votes
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June 28th, 2024
Verified purchase

As we finished designing the 100th birthday banner with 2 photos, the website said the most current picture might be a little fuzzy. We thought it looked good and we didn't have another choice, so we completed the order. When the banner arrived, we were amazed at the clarity of both pictures and the excellent quality of the outdoor banner.

Reason I chose this business:

Zazzle had the largest selection of items for celebrations.

Date of experience: June 18, 2024

Thumbnail of user steveb3654
Ohio
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Received my order very fast. Exactly what I ordered. Very professional

Date of experience: August 30, 2024

Thumbnail of user marcs849
Mongolia
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Great memory of childhood deli attended frequently. Good food. Great people.

Reason I chose this business:

That’s where shirt was offered

Date of experience: August 30, 2024

Thumbnail of user dennisp1025
Washington
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Printing was correct and clear. Material used for the card was of good quality.

Reason I chose this business:

Decent variety and types of cards to choose from

Date of experience: August 28, 2024

Thumbnail of user nhin23
Indiana
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

It was what i expected and i loved them. Yall did amazing with my sons first bday invites thank you

Reason I chose this business:

It was different

Date of experience: August 27, 2024

Thumbnail of user jenniferp3354
New Jersey
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Easy experience! As long as you take your time you can get it done yourself!

Reason I chose this business:

Have used in the past.

Date of experience: August 30, 2024

Thumbnail of user bonniep484
Virginia
2 reviews
0 helpful votes
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September 9th, 2024
Verified purchase

Delivery was early and product was awesome! It was a great experience and b made my daughter happy!

Reason I chose this business:

Availability and cute products

Date of experience: August 30, 2024

Thumbnail of user charlesb3879
Maryland
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

The name badges arrived with the specified lettering. In this case, my name was in both English and Russian, requiring use of the Cyrillic alphabet. The presentation was perfect.

Reason I chose this business:

This supplier was one of the few that offered a simple badge with just the essentials, as I wanted, without extraneous graphics.

Date of experience: July 16, 2024

Thumbnail of user donatav2
Florida
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Very easy to order, quick delivery and high quality. Was impressed with the quality of the photograph in the sign. The sign is 20x30 "

Reason I chose this business:

Nice wedding sign designs

Date of experience: August 14, 2024

Thumbnail of user rachelb1818
Washington
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

It was great thank you I appreciate it. No problems at allmzungu d d if us six TC ish held ja j CNN xc if y

Reason I chose this business:

Daughters birthday

Date of experience: August 17, 2024

Thumbnail of user sarah818
Virginia
2 reviews
0 helpful votes
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September 9th, 2024
Verified purchase

The foam board was exactly as I designed it. The quality was great and the price was reasonable.

Date of experience: August 30, 2024

Thumbnail of user chrisg2626
California
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Spent more on the shipping than the actual product to have it shipped and delivered within four days of purchase (as advertised). Only to find out they waited until the end week to ship to their currier which then took an additional three days to deliver.

* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Shipping

Date of experience: May 12, 2024

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Chris,

I'm really sorry to hear about the shipping delays, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Thumbnail of user dorightd
Arkansas
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Uploaded 2 images to create a custom clock. The web app design tools were wonderful to work with to create a special type of gift. The interface of the design tools were very easy to use, cost was very reasonable, shipment tracking available, and once received, turned out beautifully and better than expected. Highly recommend 👌

Reason I chose this business:

Design tools made for a very customizable option. Would recommend.

Date of experience: June 17, 2024

Thumbnail of user paulw3129
California
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Zazzle requested additional information from us when we were ordering newly designed company ID cards, to make sure they were authorized. That was an extra step on our part, but very much appreciated since it was done to mitigate any possible fraud by a third party. Thank You!

Reason I chose this business:

Past experience

Date of experience: May 15, 2024

Thumbnail of user t.h10
Oregon
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

This is my 4th Zazzle order: 3 sets of party invites and a pack of personalized golf balls. Each product has arrived on time, was exactly as I wanted, and the prices are much more affordable than other companies but the quality of equally as good, if not better ;)

Reason I chose this business:

Great prices, the ability to fully customize, and quick shipping.

Date of experience: May 15, 2024

Thumbnail of user heathers2671
Washington
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Great service, fast shipping, & reasonable price. Would highly recommend.

Reason I chose this business:

I liked the invitations.

Date of experience: August 30, 2024

Thumbnail of user joanar41
California
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

So happy with coasters and mug. Great quality! Highly recommend

Reason I chose this business:

I saw it in bitmoji app

Date of experience: August 30, 2024

Thumbnail of user shannar112
Virginia
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Great prompt service. Invitations turned out beautifully.

Date of experience: August 30, 2024

Thumbnail of user angelinad81
Pennsylvania
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

I liked using the design tool to customize my invitations. Everything came out perfectly.

Date of experience: August 30, 2024

Thumbnail of user jillianc162
Wisconsin
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

My photo button turned out beautifully and I'll definitely be back!

Date of experience: August 30, 2024

Thumbnail of user luciab120
Washington
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Received my order in a timely matter. Quality was good and very affordable!

Date of experience: August 30, 2024

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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